| Product | Market Share (%) |
|---|---|
| Hiver | 22.7% |
| Drag App | 25.8% |
| Other | 51.5% |
Sure, it’s a shared inbox. But it also has boards, and a whole bunch of collaboration, productivity, and workflow tools – so you can take care of all the important things from one place – Gmail.
Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.
We monitor all Shared Inbox reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
