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DX Performance Management vs IBM Tivoli NetCool comparison

Why PeerSpot?

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), Network Monitoring Software (38th), DX NetOps (2nd)
IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (14th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. DX Performance Management is designed for DX NetOps and holds a mindshare of 25.4%, down 36.8% compared to last year.
IBM Tivoli NetCool, on the other hand, focuses on Network Management Applications, holds 3.9% mindshare, up 2.3% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Performance Management25.4%
AppNeta by Broadcom28.4%
DX Spectrum27.0%
Other19.200000000000003%
DX NetOps
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.9%
Cisco DNA Center7.2%
DX Spectrum5.5%
Other83.4%
Network Management Applications
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels - things of that nature - are all very intuitive."
"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."
"One feature I like about CA Performance Management is the certification of the devices."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"Considering all these factors, it's really a good and easy product for analyzing your network performance, health status, and the quality of services."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"Scalability is the reason we bought the product to begin with; it was designed from the ground up for carrier-grade services, and we are in effect an MSP ourselves, so we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible, and this was the only solution that we really considered at that level."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Anything is possible with Tivoli. It's quite a robust system."
"The Netcool solution is great, and it's very easy to use."
"The solution has very good integration capabilities."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
 

Cons

"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"There are some issues. We started supporting UTA and began to see both major and minor problems."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"It would be helpful if CA provided online training for its customers."
"This solution is not very scalable."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
"The solution does not have any AI capabilities."
"The product is pretty costly. It's definitely not the least expensive option."
"The solution is not user-friendly."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
 

Pricing and Cost Advice

"They should provide more scalable licensing for the product."
"I like the licensing model because it's device-based."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"The tool's pricing is based on the number of network devices."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
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Top Industries

By visitors reading reviews
Outsourcing Company
23%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

CA Performance Management
Tivoli NetCool
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)