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DX Spectrum vs Riverbed SteelCentral WebAnalyzer [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (17th), IT Infrastructure Monitoring (18th), Network Troubleshooting (6th), DX NetOps (1st)
Riverbed SteelCentral WebAn...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
it_user539928 - PeerSpot reviewer
Consultant at a consultancy with 1,001-5,000 employees
I was able to monitor two key applications that were hosted externally.
WebAnalyzer includes support for Ajax transactions, while this is invaluable, it becomes difficult to provide a big picture analysis of pageviews AND ajax transactions. The APDEX score is calculated on pageview response times. Some applications use Ajax extensively to imitate desktop applications. This can be confusing if you only look at Pageview times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"If you are looking for the right monitoring tool, Spectrum is one of the best solutions."
"It provides us complete visibility into both company networks with one tool, which we didn't have."
"The product’s stability and robustness are valuable."
"The fault management is perfect."
"It is very stable. We have not had any major issues in over 10 years."
"The automation we have in place saves us some head count and data is now more accurate."
"In deploying WebAnalyzer, I was able to monitor two key applications that were hosted externally."
 

Cons

"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"Technical support is so-so. It depends on who you get."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"The configurations are still XML-based and require a good deal of coding to setup each object for monitoring."
"The only area which I found that can be improved is that sometimes issues come up with alert clearing i.e. alerts don't clear when triggered and clear events occur too fast."
"The interface is not nice and needs to be improved."
"NCM needs to be more user-friendly and refined."
"There appears to be no intelligence within Spectrum itself, for example if we were to move a network device to a different switch port, it will see the neighbor as being available, but the link or switch port as down."
"Clients are manually installed. This makes mass deployments impossible."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"It is expensive compared to other tools in the market."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"Currently, a perpetual license but some services are moving to a subscription"
"The price is good enough to expect an ideal solution. It's expensive."
"DX Spectrum's pricing is neither expensive nor cheap."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"It’s a great tool, but an expensive one. Learn how to use it properly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Manufacturing Company
10%
Construction Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
No data available
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
Ask a question
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Also Known As

CA Spectrum
AppResponse BrowserMetrix
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
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