DX Unified Infrastructure Management vs Microsoft Configuration Manager comparison

DX Unified Infrastructure Management vs. Microsoft Configuration Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Server Monitoring

23rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Network Monitoring Software (75th), IT Infrastructure Monitoring (54th), Cloud Monitoring Software (40th), AIOps (25th)

Microsoft Configuration Man...

Ranking in Server Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Configuration Management (4th), Patch Management (1st)

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.8%, down from 1.0% compared to the previous year. The mindshare of Microsoft Configuration Manager is 5.3%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

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MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitors the infrastructure asset and also monitors as an IT service."

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."

"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."

"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."

"I can use the Drag and Drop feature to build dashboards within minutes."

"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."

"MultiWAN and Balance service"

"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."

More DX Unified Infrastructure Management pros

"The solution effectively handles inventory management, deployment, and reporting."

"The ability to make collections and deploy to them has been great."

"Software deployment and WSUS are most valuable."

"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."

"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."

"With the right administrator, application deployment can do wonders."

"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."

"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."

More Microsoft Configuration Manager pros

Cons

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"There should be wider coverage of storage infrastructure."

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"It needs a little bit more functionality in the Admin Console."

"The dashboards need to be improved."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

More DX Unified Infrastructure Management cons

"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."

"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."

"The product needs to improve scalability."

"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."

"In spite of us being a premier customer we find the support unsatisfactory."

"The solution does not support remote devices so the CMG is still required."

"The App to upgrades to the server needs to be improved."

"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"CAD $400,000 annually."

"The license cost depends on the number of probes and robots."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Reasonable setup cost and licensing prices."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"We have to pay for a license."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."

"We use the tool's free license. It is expensive."

"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

12%

Performing Arts

Financial Services Firm

12%

Government

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

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Product Reports

DX Unified Infrastructure Management

Download DX Unified Infrastructure Management product report

DX Unified Infrastructure Management report

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

DX Unified Infrastructure Management vs. Microsoft Configuration Manager