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DX Unified Infrastructure Management vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
65th
Ranking in Server Monitoring
23rd
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Cloud Monitoring Software (37th), AIOps (26th)
NetCrunch
Ranking in Network Monitoring Software
79th
Ranking in Server Monitoring
27th
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Log Management (54th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.8%, up from 0.4% compared to the previous year. The mindshare of NetCrunch is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management0.8%
NetCrunch0.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"We managed to convince our client to use CA UIM as it individually ensures monitoring of all the aspects of an application, be it processes, event logs, URLs, ping availability, server response time, log monitoring, database monitoring, clusters, and what not."
"I’ve actually pointed people to UIM because it can be simple."
"With UIM, the ROI is way up there."
"I enjoy the product; it has done everything that we expected it to do."
"No technology is perfect, but CA is doing a really wonderful job of providing products that are reliable, scalable, and dependable to entities all over the world."
"I can use the Drag and Drop feature to build dashboards within minutes."
"With UIM, the one thing I've learned is there's hundreds of ways of doing it and they're all right."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
 

Cons

"They need to continue to advance the filter capabilities, and provide more input fields."
"The biggest concern stability wise falls under UMP, the management protocol. We’ve had a hard time bringing it up and keeping it stable."
"Support from the vendor has generally been rather slow and ineffective, at least in our case."
"The robots are a bit unstable sometimes, we often encounter robot inactive alerts even though the service is running."
"The initial setup is pretty complex."
"We've had issues with pulling reports."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Marketing Services Firm
10%
Performing Arts
10%
Manufacturing Company
7%
Comms Service Provider
14%
Educational Organization
10%
Agriculture
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about DX Unified Infrastructure Management vs. NetCrunch and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.