No more typing reviews! Try our Samantha, our new voice AI agent.
DX Unified Infrastructure Management Logo

DX Unified Infrastructure Management pros and cons

Vendor: Broadcom
4.1 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

DX Unified Infrastructure Management provides comprehensive monitoring for open systems, enabling businesses to monitor applications, infrastructure, and business processes effectively.
The scalability and flexibility of DX Unified Infrastructure Management allow it to grow with the infrastructure without requiring additional products.
It offers over 200 out-of-the-box probes with the option to write new probes or request them from CA based on demand.
The integration of Jaspersoft reporting delivers excellent reporting and analytics, enhancing decision-making capabilities.
DX Unified Infrastructure Management offers visibility into network activities and aids in capacity planning and optimization of network performance.

CONS

DX Unified Infrastructure Management requires improvements in performance reporting and inventory management capabilities.
Specialized technical support needs enhancement due to limited trained personnel.
Users find the reporting and customization features inadequate, often resorting to external tools like Power BI.
Lack of templates and a central repository for probes results in a time-consuming onboarding process.
The complexity of DX Unified Infrastructure Management setup, particularly in agent deployment and audit functionality, poses challenges.
 

DX Unified Infrastructure Management Pros review quotes

ON
Solution Architect at SA Consulting
Nov 20, 2024
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Mark Tukh - PeerSpot reviewer
Principal Presale Consultant at Ness Technologies
Nov 10, 2022
It is very scalable.
Arunpandiyan M - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1,001-5,000 employees
Oct 26, 2022
Technical support is great.
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Sep 12, 2022
What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server.
reviewer1713387 - PeerSpot reviewer
Team Lead-IT service Management at a comms service provider with 1,001-5,000 employees
Nov 28, 2022
I recall the initial setup being straightforward.
it_user1363779 - PeerSpot reviewer
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
Jul 8, 2020
Great out-of-the-box capability.
Harshal Jawa - PeerSpot reviewer
Associate Consultant at vvolve management consultants
Feb 27, 2023
DX UIM is scalable.
RS
Solution Consultant at a tech services company with 11-50 employees
Nov 4, 2022
Monitors the infrastructure asset and also monitors as an IT service.
reviewer1998918 - PeerSpot reviewer
Enterprise systems management team lead
Oct 21, 2022
The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology.
ON
Solution Architect at SA Consulting
Aug 9, 2022
This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out.
 

DX Unified Infrastructure Management Cons review quotes

ON
Solution Architect at SA Consulting
Nov 20, 2024
Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly.
Mark Tukh - PeerSpot reviewer
Principal Presale Consultant at Ness Technologies
Nov 10, 2022
There should be wider coverage of storage infrastructure.
Arunpandiyan M - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1,001-5,000 employees
Oct 26, 2022
We've had issues with pulling reports.
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Sep 12, 2022
I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well.
reviewer1713387 - PeerSpot reviewer
Team Lead-IT service Management at a comms service provider with 1,001-5,000 employees
Nov 28, 2022
The dashboards need to be improved.
it_user1363779 - PeerSpot reviewer
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
Jul 8, 2020
The company has not kept pace with developments.
Harshal Jawa - PeerSpot reviewer
Associate Consultant at vvolve management consultants
Feb 27, 2023
DX UIM's reporting and customization need to be improved.
RS
Solution Consultant at a tech services company with 11-50 employees
Nov 4, 2022
Currently lacks a mobile application which would be helpful.
reviewer1998918 - PeerSpot reviewer
Enterprise systems management team lead
Oct 21, 2022
We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue.
ON
Solution Architect at SA Consulting
Aug 9, 2022
We would like the navigation of this solution to be more user friendly for our system administrators.