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DX Unified Infrastructure Management pros and cons

Vendor: Broadcom
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

DX Unified Infrastructure Management provides comprehensive monitoring for open systems, enabling businesses to monitor applications, infrastructure, and business processes effectively.
The scalability and flexibility of DX Unified Infrastructure Management allow it to grow with the infrastructure without requiring additional products.
It offers over 200 out-of-the-box probes with the option to write new probes or request them from CA based on demand.
The integration of Jaspersoft reporting delivers excellent reporting and analytics, enhancing decision-making capabilities.
DX Unified Infrastructure Management offers visibility into network activities and aids in capacity planning and optimization of network performance.

CONS

DX Unified Infrastructure Management requires improvements in performance reporting and inventory management capabilities.
Specialized technical support needs enhancement due to limited trained personnel.
Users find the reporting and customization features inadequate, often resorting to external tools like Power BI.
Lack of templates and a central repository for probes results in a time-consuming onboarding process.
The complexity of DX Unified Infrastructure Management setup, particularly in agent deployment and audit functionality, poses challenges.
 

DX Unified Infrastructure Management Pros review quotes

it_user157599 - PeerSpot reviewer
Cloud Computing Tools at a tech company with 51-200 employees
Oct 21, 2014
If you have a highly disparate estate across old and new technologies, Nimsoft is the only realistic in-house answer, prior to considering the customisation of open source alternatives.
it_user156147 - PeerSpot reviewer
Sr. Applications Engineer at a financial services firm with 10,001+ employees
Oct 23, 2014
Nimsoft shines like the sun compared to ProactiveNet with night and day differences in stability, scalability, functionality, features, and quality of support.
it_user154629 - PeerSpot reviewer
Senior Infrastructure Manager at a tech services company with 1,001-5,000 employees
Mar 30, 2016
Optimizes delivery of managed IT services with CA Nimsoft Monitor.
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user158706 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 51-200 employees
Oct 27, 2014
The application allows our NOC operators a very fast response time for issues on our clients systems, and by utilizing the alarm and ticketing system we are able to validate the alarm and begin working on the issue sometime before the client even knows there is a situation.
it_user158709 - PeerSpot reviewer
ICT Infrastructure Architect Expert with 1,001-5,000 employees
Oct 29, 2014
We are able to respond quicker to incidents.
it_user159393 - PeerSpot reviewer
Founder / Owner at a security firm with 51-200 employees
Oct 29, 2014
Nimsoft allows for long term data storage / trend analysis compared to preset SLA objects that allow for capacity planning to remove risks of downtime due to lack of resource provisioning.
it_user159171 - PeerSpot reviewer
NOC Engineer at a tech consulting company with 501-1,000 employees
Oct 7, 2014
We are able to configure alert by client requirements and can see those alert with a lot of detail.
it_user159174 - PeerSpot reviewer
Assistant Manager at a financial services firm with 1,001-5,000 employees
Oct 30, 2014
This is one of the best designed products for stability due to its message bus concept design which makes its hub lite in processing.
it_user159873 - PeerSpot reviewer
Developer at a tech services company with 501-1,000 employees
Nov 30, 2014
With some scripting we are able to integrate much better with our ticketing system.
it_user155184 - PeerSpot reviewer
Senior Systems Executive at a tech vendor with 1,001-5,000 employees
Nov 30, 2014
The dashboards and reporting features help users have a close eye on the servers; the ability to notify users that something might go wrong if you do not pay attention to this alert helps us to avoid incidents.
 

DX Unified Infrastructure Management Cons review quotes

it_user157599 - PeerSpot reviewer
Cloud Computing Tools at a tech company with 51-200 employees
Oct 21, 2014
Customer Service: Poor when compared to other CA groups I have worked with. Technical Support: First line - excellent. Getting beyond first line - a battle.
it_user156147 - PeerSpot reviewer
Sr. Applications Engineer at a financial services firm with 10,001+ employees
Oct 23, 2014
There also seems to be a bug where the entire Nimsoft Server config gets corrupted during a reboot.
it_user154629 - PeerSpot reviewer
Senior Infrastructure Manager at a tech services company with 1,001-5,000 employees
Mar 30, 2016
It was complex, due to the configuration that we already had with another tool, implementing everything again took us longer than planned; it really is a difficult tool to configure, specifically in our infrastructure.
Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user158706 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 51-200 employees
Oct 27, 2014
The automated discovery tools have come a long way in the past few years, but it would be nice if that same tool could also pull systems configuration information as well.
it_user158709 - PeerSpot reviewer
ICT Infrastructure Architect Expert with 1,001-5,000 employees
Oct 29, 2014
Stability issues: Q issues at very slow dashboards (flash!!!).
it_user159393 - PeerSpot reviewer
Founder / Owner at a security firm with 51-200 employees
Oct 29, 2014
Very complex, little documentation and NMS is more of a middleware to build your own monitoring on top of, rather than an end-to-end system.
it_user159171 - PeerSpot reviewer
NOC Engineer at a tech consulting company with 501-1,000 employees
Oct 7, 2014
Communication errors with most of the servers.
it_user159174 - PeerSpot reviewer
Assistant Manager at a financial services firm with 1,001-5,000 employees
Oct 30, 2014
Its integration to CA's SOI (manager of manager), the out of the box connector release by CA is disappointing.
it_user159873 - PeerSpot reviewer
Developer at a tech services company with 501-1,000 employees
Nov 30, 2014
Communication between hubs collector needs major improvments
it_user155184 - PeerSpot reviewer
Senior Systems Executive at a tech vendor with 1,001-5,000 employees
Nov 30, 2014
Yes, we did encounter on some stability issues earlier.