Dynatrace and DX Unified Infrastructure Management (DX UIM) are leading infrastructure management tools. Dynatrace is favored for its advanced automation and AI capabilities, while DX UIM stands out for its comprehensive monitoring features.
Features: Dynatrace offers AI-driven problem resolution, comprehensive real-time monitoring, and advanced analytics. DX UIM provides extensive monitoring coverage across diverse environments and a scalable architecture.
Room for Improvement: Dynatrace could improve integration capabilities and reduce complexity, while DX UIM needs enhancements in reporting functionality and a more intuitive setup process.
Ease of Deployment and Customer Service: Dynatrace is known for its straightforward deployment model and responsive support team. DX UIM has a steeper learning curve and occasional challenges with customer service.
Pricing and ROI: Dynatrace's higher upfront cost is justified by its robust features and automation but can be expensive for smaller enterprises. DX UIM offers more flexible pricing options, but users feel the ROI might not match Dynatrace’s.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Whenever we faced any issues, we could get timely resolution from their support.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
Better support and more accessible resources are crucial.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace could enhance cost and licensing structures, as the current pricing can be expensive for large-scale deployments.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
| Product | Market Share (%) |
|---|---|
| Dynatrace | 17.1% |
| DX Unified Infrastructure Management | 1.5% |
| Other | 81.4% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 50 |
| Large Enterprise | 298 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
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