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DX Unified Infrastructure Management vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
47th
Ranking in Server Monitoring
15th
Ranking in IT Infrastructure Monitoring
33rd
Ranking in Cloud Monitoring Software
28th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
AIOps (23rd)
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Ranking in Server Monitoring
18th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Configuration Management (22nd), Log Management (41st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.0%
DX Unified Infrastructure Management1.1%
Other96.9%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CA UIM meets all of these at a less expensive price than the other large vendors."
"It has a good learning curve for someone even if he doesn't have experience with server monitoring tools."
"I recall the initial setup being straightforward."
"What I like about DX Unified Infrastructure Management is that it's a very good product."
"By getting an early warning about problems, services can have high availability and perform well."
"I enjoy the product; it has done everything that we expected it to do."
"The product is worth every bit of its cost."
"I would definitely recommend the concept if it is something you are looking for."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"This is a good, stable network monitoring solution for devices."
"WhatsUp Gold is very easy to deploy."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
"The most valuable feature is the auto-discovery function."
"Auto scanning is most valuable. It looks for rogue devices on your network."
 

Cons

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"The robots are a bit unstable sometimes, we often encounter robot inactive alerts even though the service is running."
"The biggest concern stability wise falls under UMP, the management protocol. We’ve had a hard time bringing it up and keeping it stable."
"The company has not kept pace with developments."
"There should be wider coverage of storage infrastructure."
"Currently lacks a mobile application which would be helpful."
"Support from the vendor has generally been rather slow and ineffective, at least in our case."
"Very complex, little documentation and NMS is more of a middleware to build your own monitoring on top of, rather than an end-to-end system."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"The technical support does not bother to respond."
"Importing the maps and being able to customize them could be easier."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"There is a very big gap in the support."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"The price of WhatsUp Gold is good."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
10%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about DX Unified Infrastructure Management vs. WhatsUp Gold and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.