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NetCrunch vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetCrunch
Ranking in Network Monitoring Software
79th
Ranking in Server Monitoring
27th
Ranking in IT Infrastructure Monitoring
65th
Ranking in Log Management
55th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
26th
Ranking in Server Monitoring
16th
Ranking in IT Infrastructure Monitoring
24th
Ranking in Log Management
32nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Configuration Management (19th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of NetCrunch is 0.6%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold2.0%
NetCrunch0.6%
Other97.4%
Network Monitoring Software
 

Featured Reviews

it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is stable."
"The user interface is good enough."
"WhatsUp Gold is very easy to deploy."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The installation and configuration process are easy."
"Our local support team provides excellent service."
 

Cons

"I didn't care for the role-based, permission-based options, which were not the best."
"The technical support does not bother to respond."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I might like to see a better interface in the future."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
 

Pricing and Cost Advice

Information not available
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"Pricing is reasonable compared to other products."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Educational Organization
10%
Agriculture
10%
Manufacturing Company
7%
Financial Services Firm
12%
Manufacturing Company
12%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Comparisons

 

Overview

 

Sample Customers

AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about NetCrunch vs. WhatsUp Gold and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.