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NetCrunch vs WhatsUp Gold comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetCrunch
Ranking in Network Monitoring Software
73rd
Ranking in Server Monitoring
27th
Ranking in IT Infrastructure Monitoring
60th
Ranking in Log Management
52nd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Ranking in Server Monitoring
14th
Ranking in IT Infrastructure Monitoring
20th
Ranking in Log Management
41st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Configuration Management (21st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of NetCrunch is 0.7%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.1%
NetCrunch0.7%
Other97.2%
Network Monitoring Software
 

Featured Reviews

it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"The documentation is very good."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The most valuable feature is the monitoring of resources."
"Their tech support is very good."
"The threshold alerting is the most valuable feature."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
 

Cons

"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"My understanding is that there are better products out there that do a better job."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"Regional product team support is not very good."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
 

Pricing and Cost Advice

Information not available
"Pricing is reasonable compared to other products."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
6%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about NetCrunch vs. WhatsUp Gold and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.