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NetCrunch vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetCrunch
Ranking in Network Monitoring Software
77th
Ranking in Server Monitoring
27th
Ranking in IT Infrastructure Monitoring
61st
Ranking in Log Management
52nd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
22nd
Ranking in Server Monitoring
14th
Ranking in IT Infrastructure Monitoring
18th
Ranking in Log Management
39th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Configuration Management (20th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of NetCrunch is 0.7%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.2%
NetCrunch0.7%
Other97.1%
Network Monitoring Software
 

Featured Reviews

it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"Our local support team provides excellent service."
"The most valuable feature is the monitoring of resources."
"It is stable."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"The threshold alerting is the most valuable feature."
"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
 

Cons

"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Importing the maps and being able to customize them could be easier."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
 

Pricing and Cost Advice

Information not available
"There is a license needed to use WhatsUp Gold."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
12%
Manufacturing Company
7%
Agriculture
6%
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about NetCrunch vs. WhatsUp Gold and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.