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Dynatrace vs Rapid7 InsightOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
360
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (2nd)
Rapid7 InsightOps
Ranking in Log Management
28th
Average Rating
9.0
Reviews Sentiment
6.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Log Management category, the mindshare of Dynatrace is 3.2%, down from 5.0% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Dynatrace3.2%
Rapid7 InsightOps0.8%
Other96.0%
Log Management
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Customization and automation streamline workflows for seamless operations
The features of Rapid7 InsightOps that I have found most valuable are the predefined policies and the use of correlation rules, which are very valuable because they eliminate the need to spend time creating those rules. This feature detects insider threats or compromised credentials by using user behavior analytics, which can collect other compromise indicators. It makes it easier to install and implement this solution because you can run it as normal behavior of users and then switch off to look for the anomalous behavior of any entities, such as laptops and others. In any violation or restricted behavior, the system will notify you that something unusual is occurring. The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior. The automation features of Rapid7 InsightOps are quite satisfactory, as users appreciate these features, especially when integrating with the ticketing system. If something goes wrong, InsightOps will notify the ticketing system to create a ticket and assign it to the responsible person to handle the events found in the infrastructure. The customizable dashboards in Rapid7 InsightOps are quite valuable and interesting because SOC center operators spend most of their time investigating on those dashboards, making them easy to manage. Additionally, we can configure email reports for high-level talks, sending historical data without needing to look online, which is very convenient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps to improve code efficiency and has quicker performance analysis."
"The most valuable feature of the solution would be the level of visibility that you get. I haven't seen anything that gives us that level of visibility yet"
"From a diagnosing standpoint, it has been a game changer."
"I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant."
"Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past."
"Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps"
"The most valuable feature is capture of 100% of the traffic. Also, exposure to downstream services, that might not necessarily be new, to everybody who's using applications. It triggers them and captures them and it gives visibility to some pieces that might be forgotten or even obscured."
"The real user experience monitoring is very helpful. We can see what real users are seeing, what JavaScript errors, what pages are very slow for them. As well, it helps to correlate the front-end users to the back-end application components, and the corresponding Method which is failing, as well. We are able to go to the correct spot and fix the issue."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
"I use it as a security incident and event management system, and it has the ability to alert and track logs from different sources."
"My advice to others is this is an easy-to-use solution and they should try it out."
"It has the ability to alert and track logs from different sources."
"We can save logs as plain text."
"Easy to use and spend less time on setups/troubleshooting."
"We get way more out of it than we did with SecureWorks and we pay about a third of the price."
 

Cons

"We have some issues with react user sessions."
"The configuration of this solution is quite complex."
"Needs a clearer view for Smartscape."
"Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."
"Network monitoring is lacking and could be improved."
"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"Right now, we are struggling a bit with stability. We have outages, data loss, and have had to restart, but have not narrowed down exactly what the problem is yet."
"The web version of the client interface needs more features that are in the Java-based thick client."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"The searching capability, or when you ask real time questions, is pretty decent but it's still not up to par with, say, Splunk."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"There were some difficulties in product setup, but after those issues were resolved, there were no issues."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
 

Pricing and Cost Advice

"There is a license issue where if we increase the memory we have to up the licenses. I was unaware of that going in. I thought it was scalable without all the paperwork behind the scenes. ​​"
"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."
"Price (of the product) is a major concern for all the clients I work with."
"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"Its license is a bit expensive. We renew it yearly."
"The cost is somewhat high."
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Manufacturing Company
13%
Construction Company
13%
Media Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise300
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with Rapid7 InsightOps?
In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...
What is your primary use case for Rapid7 InsightOps?
The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...
What advice do you have for others considering Rapid7 InsightOps?
The integration capabilities of Rapid7 InsightIDR with other security or IT management tools are quite simple. To integrate with another solution, you just need that solution to push system logs in...
 

Also Known As

No data available
InsightOps, Logentries
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Trimble Navigation Limited
Find out what your peers are saying about Dynatrace vs. Rapid7 InsightOps and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.