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Elastic Observability vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (15th), Container Monitoring (4th), Cloud Monitoring Software (7th)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
21st
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.4%, down from 5.7% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Ahmed Salman - PeerSpot reviewer
Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence
The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The solution has been stable in our usage."
"The most valuable feature of Elastic Observability is the text search."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"The product has connectors to many services."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"It has always been a stable solution."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Has a simple setup. It can be up and running within hours."
"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"For the system environment, SiteScope can be useful."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It's integrated with different monitoring tools, such as AppDynamics."
 

Cons

"One example is the inability to monitor very old databases with the newest version."
"There's a steep learning curve if you've never used this solution before."
"The price is the only issue in the solution. It can be made better and cheaper."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"Elastic Observability needs to have better standardization, logging, and schema."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"There is room for improvement regarding its APM capabilities."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"The graphs and dashboard in the solution are areas that need improvement."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"More out of the box Cloud integration and capabilities."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
 

Pricing and Cost Advice

"The product’s pricing needs improvement."
"Elastic Observability's pricing could be better for small-scale users."
"We will buy a premium license after POC."
"The price of Elastic Observability is expensive."
"Pricing is one of those situations where the more you use it, the more you pay."
"We have been using the open-source version."
"The product is not that cheap."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"Licensing is a little steep."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Financial Services Firm
33%
Manufacturing Company
18%
Computer Software Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Elastic Observability vs. OpenText SiteScope and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.