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Elastic Security vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Elastic Security provides satisfactory ROI and cost savings, though users experience varied support levels and payback periods.
Sentiment score
8.2
Logz.io optimizes costs and efficiency, reducing troubleshooting time and enhancing system reliability for developers across projects.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Assistant Director at PTA
The biggest ROI comes from the reduced troubleshooting effort, less time spent managing logging infrastructure, and faster issue resolution.
DevOps Engineer at Veefin
 

Customer Service

Sentiment score
6.4
Elastic Security support is inconsistent; users favor community and documentation, while premium users seek more responsive and personalized help.
Sentiment score
4.9
Logz.io's customer service is responsive and proactive, though technical support occasionally delays, yet overall satisfaction is high.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Assistant Director at PTA
Providing necessary assistance efficiently.
Senior Cyber Security Manager at a tech services company with 11-50 employees
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Chief Product Officer at ClusterPower
The team is very responsive and knowledgeable whenever we need their assistance.
DevOps Engineer at Veefin
 

Scalability Issues

Sentiment score
7.3
Elastic Security offers scalable solutions adaptable to various environments, praised for flexibility and requiring careful planning for integration.
Sentiment score
7.6
Logz.io provides reliable, flexible scalability and workload management for diverse engineering teams without requiring architectural changes.
Elastic Security is quite scalable.
Chief Product Officer at ClusterPower
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Assistant Director at PTA
Logz.io handles the growing log volumes and additional services very well without requiring major architectural changes from our side.
DevOps Engineer at Veefin
 

Stability Issues

Sentiment score
7.7
Elastic Security is generally stable and reliable but can face challenges with big data and requires careful configuration.
Sentiment score
7.8
Logz.io is reliable with rare outages, proactive notifications, and high satisfaction except when data limits are exceeded.
In terms of stability, I would rate Elastic a solid eight out of ten.
Senior Cyber Security Manager at a tech services company with 11-50 employees
 

Room For Improvement

Elastic Security needs improvements in authentication, usability, automation, scalability, integration, and pricing, with user-friendly dashboards and documentation.
Logz.io users recommend enhancing access control, documentation, AI features, dashboard customization, cost optimization, alert granularity, and public accessibility.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
Chief Product Officer at ClusterPower
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Assistant Director at PTA
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility.
DevOps Engineer at Veefin
 

Setup Cost

Elastic Security provides a free open-source option, competitive pricing, and subscription plans, appealing to cost-conscious enterprises.
Logz.io pricing is seen as transparent and adaptable, balancing costs with value, especially appreciated for larger data volumes.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Assistant Director at PTA
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Elastic Security is considered cost-effective, especially at lower EPS levels.
Performance Practice Specialist at a local government with 10,001+ employees
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits.
DevOps Engineer at Veefin
 

Valuable Features

Elastic Security provides scalable, customizable threat response with fast search, real-time analysis, and strong community support for actionable insights.
Logz.io offers efficient log management with AI-powered tools, scalable environments, and flexible billing, enhancing troubleshooting and incident response.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
Performance Practice Specialist at a local government with 10,001+ employees
Elastic Security is as flexible and configurable as Microsoft Sentinel.
Senior Cyber Security Manager at a tech services company with 11-50 employees
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Assistant Director at PTA
Having logs from all the services and infrastructure in one place reduces our troubleshooting time and also improves incident response.
DevOps Engineer at Veefin
 

Categories and Ranking

Elastic Security
Ranking in Log Management
13th
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Endpoint Detection and Response (EDR) (19th), Security Orchestration Automation and Response (SOAR) (11th), Extended Detection and Response (XDR) (12th)
Logz.io
Ranking in Log Management
44th
Ranking in Security Information and Event Management (SIEM)
57th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of Elastic Security is 3.3%, up from 3.1% compared to the previous year. The mindshare of Logz.io is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Elastic Security3.3%
Logz.io1.1%
Other95.6%
Log Management
 

Featured Reviews

Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
Udit Parekh - PeerSpot reviewer
DevOps Engineer at Veefin
Centralized logs have improved troubleshooting and now reduce production incident impact
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a very mature and grown platform with very good features. Most improvements should be around automation, AI-driven insights, and cost visibility. Because Logz.io is a very mature and grown platform that is very good, cost optimization can be made for higher costs related to higher log volumes. For larger organizations, custom dashboards can be improved. In terms of root cause analysis, there can be more AI-assisted root cause analysis capabilities.
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Financial Services Firm
9%
Government
8%
Computer Software Company
8%
Comms Service Provider
13%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should get more mature. These machine learning algorithms become better with time; as ...
Ask a question
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Also Known As

Elastic SIEM, ELK Logstash
Logz
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Elastic Security vs. Logz.io and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.