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ESET EDR/XDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Ranking in Extended Detection and Response (XDR)
37th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (42nd)
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
11th
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Ransomware Protection (3rd)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of ESET EDR/XDR is 0.7%, up from 0.3% compared to the previous year. The mindshare of Intercept X Endpoint is 1.9%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The most valuable feature of Sophos Intercept X is cloud management."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
"One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it."
"The dashboard is user-friendly."
"The product efficiently prevents data leakages."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"The base product and the anti-malware feature are most valuable."
"Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature."
 

Cons

"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"The customer service and support could be improved in regards to response time. It could be faster."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution."
"I have found the price of Sophos Intercept X to be reasonable."
"We renew the license for one year at $10,000."
"Price-wise, it is good. Currently, we have a three-year plan."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Computer Software Company
18%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

ESET Secure Authentication
Sophos Intercept X
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Flexible Systems
Find out what your peers are saying about ESET EDR/XDR vs. Intercept X Endpoint and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.