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ESET EDR/XDR vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
581
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
ESET EDR/XDR
Average Rating
8.6
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (18th), Endpoint Detection and Response (EDR) (28th), Extended Detection and Response (XDR) (23rd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
129
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (11th), Intrusion Detection and Prevention Software (IDPS) (5th), Anti-Malware Tools (6th), Endpoint Detection and Response (EDR) (18th), Application Control (4th), Unified Threat Management (UTM) (4th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.
PS
CEO at ajuntament del Prat
Network protection has improved with stronger VPN connectivity but administration remains complex
Deploying WatchGuard Firebox was quite easy, but we have had some problems regarding the VPN and the administration of the tool and the two firewalls that we have. When comparing WatchGuard Firebox with our previous solution, Palo Alto, we have had some problems in administration because of the tools. I think that they have some aspects in their system that are cloud-provided, but they also have an on-premise solution, which makes this combination good. Although I should say that when compared to Palo Alto, we have taken a step backwards. In general, I would rate WatchGuard Firebox around 6-7; it is a good firewall, but they lack good administration tools. We experience many problems with the performance and administration tools on the web, including several issues with VPNs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Fortinet FortiGate is the IPS or IDS implementation. I appreciate most the agility or the flexibility to create hashes to block incoming threats, and I can integrate with third-party threat intelligence with our FortiGate."
"Fortinet FortiGate saves a lot of time in expert hours from an expert engineer because the administration of the Fortinet FortiGate solution is easy, which may lead to fewer hours of an engineer spent on Fortinet FortiGate."
"The ability to set up remote systems is the most valuable feature."
"The solution is scalable."
"The inspection and web security features are most valuable."
"FortiGate has a very strong unified threat management system."
"It has the same functionalities throughout the range of products."
"The most valuable features are the enterprise modeling and the simple interface."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"The solution is easy to use."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The tool provides automated responses."
"WatchGuard Firebox is easy to configure and has a nice user interface."
"The most effective and helpful features of WatchGuard Firebox, especially when purchased with the full suite of applications, are its bundled applications and subscriptions for comprehensive protection against various threats."
"The main reason we went with it was the security protocols. They were more robust on this device."
"WatchGuard Firebox simplifies my job through the policies we can define, and when we create a policy, it simplifies our workflow, which helps with our overall efficiency."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"The ports that I have assigned appear to be unattainable to outside 'mal-actors,' unless they have an address registered on the internet that this thing is expecting. That's a layer of security."
"I recommend Firebox since this device will not let anyone down."
 

Cons

"In terms of pricing, the solution is a bit expensive, but I think it was a better option than Checkpoint, which is why I replaced it."
"It can be a little bit more user-friendly in terms of policy definition and implementation. It seems a little bit complicated, and it could be simplified."
"We would like to see an improvement in the consistency of the product's performance levels."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"The cloud management and automation capability could be improved."
"FortiGate's logging and reporting could be improved. I would also like to see Fortinet add a guest management portal."
"FortiGate IPS is somewhat pricey compared to other solutions. There is also room for improvement in terms of the radio signals. The FortiGate WiFi has a relatively short range. I've found there is a lag in its zero-day malware response that could be better, and FortiGate could integrate better with other brands of equipment or identity management solutions."
"The solution could improve how it scours each website."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The ease of detecting where an issue is should be improved."
"In terms of what could be improved, I would say their web blocker feature. It is still quite a confusing setup, especially when you want to filter out a particular category for granularity. For example, you do not want to filter Facebook but you do want to filter Facebook games only. It can be done, but the process to do it is very confusing."
"This solution needs the option to add an external hard drive."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"The few issues that we have had, such as not knowing where to go, they have been answered quickly."
"I'd like to have better access to workstation monitoring, connection monitoring, and the amount of time an address is being used, to better gauge proper network utilization. If I knew that something was connected to a particular external location for an extended period that seems abnormal, I'd be able to act upon it."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"The solution needs to improve its accessibility."
 

Pricing and Cost Advice

"Their licensing costs are annual. The UTM feature license along with their support is called FortiCare. We include that as a part of the annual maintenance cost. Palo Alto or Juniper also have an annual subscription charge for UTM. Price, of course, can always be more competitive, but it is not the most expensive product. The price-performance ratio is quite high for FortiGate."
"We just pay a flat monthly fee to the vendor for the support."
"When I look around at other products, such as Sophos, Fortinet FortiGate is 20% to 30% more expensive with our current cost."
"The product is a little bit expensive."
"Fortinet is competitive price-wise."
"The price of Fortinet FortiGate when compared to other solutions is high. However, my knowledge of the price is from third parties and I am not sure how accurate it is. I typically work in the technical area of my organization."
"In terms of the market, it's not a cheap product, but it's cost-effective."
"Although the solution's pricing is high, compared with other products, it may be cheap."
"I rate the solution’s pricing a six or seven out of ten.."
"Firebox is priced reasonably."
"We are utilizing an MSP licensing model and are content with the minimal amount spent on the devices rather than committing to long-term licensing."
"It's in the medium range. Its price is pretty good considering the functions and add-ons that are used."
"Their price point worked, which is the reason why we stayed with WatchGuard."
"WatchGuard Firebox is a cheap solution."
"I find the solution to be very affordable."
"The cost three years ago was about $800."
"We license the WatchGuard Firebox annually. There are different types of subscriptions available. We are paying approximately $15,000 annually. The cost can increase if you purchase different subscriptions."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Comms Service Provider
15%
Financial Services Firm
12%
Manufacturing Company
8%
Computer Software Company
8%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise189
No data available
By reviewers
Company SizeCount
Small Business93
Midsize Enterprise28
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
ESET Secure Authentication
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Mitsubishi Motors, Canon
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about ESET EDR/XDR vs. WatchGuard Firebox and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.