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ESET EDR/XDR vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
ESET EDR/XDR
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (20th), Endpoint Detection and Response (EDR) (28th), Extended Detection and Response (XDR) (24th)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
134
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (12th), Intrusion Detection and Prevention Software (IDPS) (5th), Anti-Malware Tools (7th), Endpoint Detection and Response (EDR) (16th), Application Control (5th), Unified Threat Management (UTM) (3rd)
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Nex7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support agents are really responsive."
"The benefits Fortinet FortiGate provides include easy connectivity, user-friendliness, scalability, and easy configuration management."
"The license management is very valuable; you can get a new license each year or enroll every two to four years, get the logs, and receive information on the risk in your network and the entire organization so you can take action on your assets, computers, or devices."
"It's a good product that significantly enhances security and protects organizational data."
"SSL-VPN is very useful for us and has been very reliable."
"The most important feature is that it's easy to use, it is user-friendly and has all the features you need."
"It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
"The initial setup of Fortinet FortiGate was straightforward."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The solution is easy to use."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"We experienced that WatchGuard is easy to setup regarding VPN compared to other firewalls of other brands."
"The protection that it provides from ransomware is valuable, and the awareness that it has is also valuable."
"I find WatchGuard Firebox provides very good value, with configuration migration between boxes, more flexible traffic management, best performance, strong security layers and dependencies, protocol-oriented design, rapid deploy for remote configuration, total protection for inbound and outbound traffic with deep understanding of the traffic, powerful DNS security for both network and mobile users, SD-WAN features that manage line quality, extensive exception handling, and a rich set of integrated security services like Access Portal, Application Control, APT Blocker, Botnet Detection, DLP, Gateway AntiVirus, DNSWatch, Geolocation, IntelligentAV, IPS, Reputation Enabled Defense, spamBlocker, Threat Detection and Response, and WebBlocker."
"For what we needed, WatchGuard was fine and generally covered our needs."
"The manageability in WatchGuard is very easy."
"The initial setup was straightforward and, because we only need intrusion detection and prevention, we needed only about four hours to deploy it."
"I have found the DNS Watch feature for intrusion and prevention response and APT Locker most valuable to me."
"WatchGuard has been mostly cost-effective compared to other firewall systems that are out there, given the power that it has and the ease."
 

Cons

"The support is not good because I generally search for solutions online. When I open a case, they usually identify it as a bug they are working on."
"We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction."
"FortiOS is not simple."
"Support could be improved."
"The built-in logging and reporting is limited without FortiAnalyzer."
"The user interface could be improved to make it less confusing and easier to set up."
"I would like to be able to see more log details."
"It does not have key authentication for admin access."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution isn't what I would consider feature-rich."
"The interface is not the best."
"I would like to see more simplified management of the firewall."
"Sometimes, the writing rules are a little confusing in how am I doing them."
"This solution needs the option to add an external hard drive."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"I haven’t dug deeply into the reporting features yet or if they are working well. However, I have generated several reports and there was too much unnecessary information, in comparison with the reporting features in the Sophos firewall. Sophos' reporting is more readable and easier to configure."
"Last year, I had an issue with one of the Fireboxes going down. It was overheated, because my server room became overheated and this fried it."
 

Pricing and Cost Advice

"It is a cost-effective solution that meets the user's needs."
"The license of Fortinet FortiGate should be reduced."
"The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price."
"Fortinet is competitive price-wise."
"The licensing scheme of Fortinet is better than Cisco. It is more logical."
"Its price is affordable and lesser than Cisco. Cisco is expensive. In terms of licensing, there is only one issue. If a customer's license has expired a month ago and they do the renewal after one month, Fortinet renews the license from the start of the previous month. The activation of the product is done from the previous month, not from the date of renewal. The customers usually shout and complain that because they are paying today, the renewal should start from today. The support contract renewals or licensing should be renewed from the date of renewal, but Fortinet starts from the day it had expired. It is a loss for customers. They might have had some problems because of which they did not take the license one month before. Fortinet should work on this. Cisco doesn't do this. Cisco always starts from the day they apply for the license."
"The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
"I give the pricing of the solution a six out of ten."
"I rate the solution’s pricing a six or seven out of ten.."
"It's in the medium range. Its price is pretty good considering the functions and add-ons that are used."
"I think the larger firewall packages are much better because a normal firewall is not enough for these times. You need IPS, APT, and all the security features of a firewall that you can buy."
"The cost three years ago was about $800."
"Firebox is priced reasonably."
"The solution is a bit more expensive than other options."
"I find the solution to be very affordable."
"The licensing model for WatchGuard Application Control is based on the number of users. WatchGuard Application Control also has licensing models with several features."
"The price is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Financial Services Firm
15%
Comms Service Provider
14%
Manufacturing Company
8%
Construction Company
8%
Comms Service Provider
12%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise28
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
ESET Secure Authentication
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Mitsubishi Motors, Canon
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about ESET EDR/XDR vs. WatchGuard Firebox and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.