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ESET Endpoint Protection Platform vs ThreatLocker Zero Trust Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR reduces security incidents, personnel needs, and costs, offering quick ROI, enhanced performance, and competitive pricing.
Sentiment score
6.4
Users report mixed ROI experiences with ESET, appreciating its efficiency, cost savings, enhanced security, and streamlined patch management.
Sentiment score
6.5
ThreatLocker Zero Trust Platform reduces costs, boosts IT efficiency, enhances security, and increases revenue through service reselling and protection.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
Project Engineer at IT Solution
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
Tier 1 IT Engineer at a retailer with 11-50 employees
Based on what we use ThreatLocker Zero Trust Endpoint Protection Platform for with the same functionalities and packaging, it was around 13 or 14 hours.
Head Of Cyber Security at a outsourcing company with 201-500 employees
We have the MDR package as well, and just knowing someone is watching those endpoints at 3:00 a.m. is a lifesaver that you cannot put a dollar figure on.
System Administrator at Gwynedd Mercy University
 

Customer Service

Sentiment score
7.0
Cortex XDR support is effective and fast but faces issues with language, delays, and high costs, yet generally satisfactory.
Sentiment score
7.0
ESET Endpoint Protection receives positive feedback for support, though availability issues exist, especially in certain regions.
Sentiment score
8.0
ThreatLocker Zero Trust Platform offers 24/7 top-tier support with rapid, knowledgeable assistance, direct real agent access, and seamless escalation.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
They have great technical support.
Owner at Online IT
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Project Engineer at IT Solution
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
They have been very responsive, helpful, and knowledgeable.
Systems Security Analyst & Deputy Security Officer at a financial services firm with 201-500 employees
I would rate their customer support a ten out of ten.
Director, Managed Services at a consultancy with 11-50 employees
Their support is world-class.
Supervisor, Client Security at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR is scalable, supports diverse enterprises, integrates with endpoints, and enables easy expansion with cloud infrastructure.
Sentiment score
7.3
ESET Endpoint Protection Platform is scalable, versatile for various environments, and praised for ease of use and minimal hardware needs.
Sentiment score
7.8
ThreatLocker Zero Trust Platform is scalable, user-friendly, and efficiently accommodates small to Fortune 500 companies with seamless integration.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
Technical Engineer at Cloud 1 Solutions
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
Systems Security Analyst & Deputy Security Officer at a financial services firm with 201-500 employees
ThreatLocker Zero Trust Endpoint Protection Platform scales very smoothly with our growing needs.
CEO at Mostro
 

Stability Issues

Sentiment score
8.0
Cortex XDR is highly regarded for stability, reliable performance, and well-received updates, despite minor occasional disruptions.
Sentiment score
8.2
ESET Endpoint Protection is highly stable and reliable, with minimal issues, consistently receiving high ratings for performance.
Sentiment score
7.7
ThreatLocker Zero Trust Platform is praised for stability and support, with minor issues primarily during initial policy tuning.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
For five years, we have not had a problem.
Supervisor, Client Security at a consultancy with 11-50 employees
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
Information Cybersecurity Technology Specialist at Freez.it
It has been very stable, reliable, and accessible.
COO at Panda Technology
 

Room For Improvement

Cortex XDR requires enhancements in UI, integration, reporting, and pricing, while addressing false positives and improving automation and mobile support.
ESET Endpoint Protection Platform struggles with updates, complex interface, integration, and needs enhanced features and support improvements.
Improving identity management, integration, compatibility, UI, network control, and training will enhance ThreatLocker Zero Trust Platform's usability and efficiency.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
Controlling the cloud environment, not just endpoints, is crucial.
COO at Panda Technology
ThreatLocker Zero Trust Endpoint Protection Platform could improve by being a little more hands-off, perhaps by having a team inside ThreatLocker that does all the vetting of patches; having one person hired by ThreatLocker to check out patches means that a million other industries using ThreatLocker Zero Trust Endpoint Protection Platform do not have to vet the same patch, ultimately saving time and money around the world.
Technical Support Engineer at CMIT Solutions of Central Orlando
This feedback would help us understand what is learned in real-time, especially during a one-hour learning mode setup, ensuring we remain aware of potentially unnecessary learned items.
Server Administrator at Clay County Sheriff's Office
 

Setup Cost

Cortex XDR offers flexible pricing from $55 to $90 per endpoint annually, considered cost-effective for its advanced features.
ESET Endpoint Protection Platform is considered cost-effective by enterprise buyers, with competitive pricing and flexible licensing options.
ThreatLocker Zero Trust Platform offers cost-effective, scalable solutions with flexible pricing and included onboarding, praised for diverse organizational needs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
The price is very reasonable compared to the features provided.
Project Engineer at IT Solution
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
Director, Managed Services at a consultancy with 11-50 employees
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
Supervisor, Client Security at a consultancy with 11-50 employees
Money is saved because it is not costly, and I would suggest it for other companies.
Helpdesk Engineer at Computer Network Infrastructure (CNI) Consultants
 

Valuable Features

Cortex XDR provides advanced threat detection with AI analytics, real-time blocking, and seamless integration for enhanced security.
ESET Endpoint Protection offers lightweight antivirus, robust protection, ease of use, and affordability, ensuring efficient and scalable security.
ThreatLocker Zero Trust Platform enhances security with application control, just-in-time access, and centralized management, simplifying operations efficiently.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
Project Engineer at IT Solution
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
Cyber Security Specialist at Bremmar Consulting
It protects our customers.
CTO at Zettabytes
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
Tier 1 IT Engineer at a retailer with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Advanced Threat Protection (ATP) (18th), Anti-Malware Tools (8th)
ThreatLocker Zero Trust Pla...
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
74
Ranking in other categories
Network Access Control (NAC) (4th), Advanced Threat Protection (ATP) (7th), Application Control (1st), ZTNA (4th), Ransomware Protection (1st)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.6%, down from 3.0% compared to the previous year. The mindshare of ThreatLocker Zero Trust Platform is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
ThreatLocker Zero Trust Endpoint Protection Platform1.2%
ESET Endpoint Protection Platform2.6%
Other92.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Security controls have been strengthened with granular application, ringfencing, and access policies
The features of ThreatLocker Zero Trust Endpoint Protection Platform that I like the most are the Ringfencing, elevation control, storage control, and application whitelisting functionality. For examples of how these features benefit my company, we were looking for a solution across various vendors to actually implement application whitelisting controls. ThreatLocker's agent, which is very lightweight and does not use much CPU or RAM, helped us achieve that solution. Ringfencing was an add-on that ticked off a lot of Australian framework security controls, which is the reason we chose it. My impression of the allowlisting feature in terms of managing which software, scripts, and libraries run on my devices is that ThreatLocker's community page has a lot of information around this, which is very helpful. Not only that, the Cyber Hero support that ThreatLocker provides gives us insights and best practices, helping us achieve that solution and guiding us to the right platform. The impact of Ringfencing on controlling the behavior of approved applications has been a big winner for us because it is something that many other platforms do not provide as a functionality. Having that allowed us to identify what applications talk to each other, which is something that many other platforms do not do. The network control feature impacts my ability to manage network traffic across my endpoints and servers. We have not used this widely across all our partners, but wherever required, we use it. It has been an easy solution for those customers to get that control implemented. The elevation feature's role in facilitating just-in-time administrative access for approved applications shows that elevation control helps in many use cases involving remote control platforms, door usage, and security system platforms that require local admins. There are many solutions that provide this functionality, but the licensing cost seems to be expensive, and it also adds another solution into the mix. Rather than doing that, we try to use ThreatLocker Zero Trust Endpoint Protection Platform to achieve that control. Regarding the storage control feature, I have used it. The primary function is USB blocking, which is very widely adopted, and also just locking down and allowing certain users to access certain file locations helps us there. When it comes to enforcing policy-driven access over various storage devices, it depends on the business risk adapted by the companies that we support, but generally the use case is USB and external storage devices where companies know that is a risk, but they do not have appropriate solutions. There are EDR platforms that claim to do this, but ThreatLocker Zero Trust Endpoint Protection Platform does it at an advanced level. My assessment of the efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites leads me to think that Web Control is another functionality within ThreatLocker Zero Trust Endpoint Protection Platform that is an add-on on top of the current set. That is another solution that we use based on what is required for the company, but again, that is not widely adapted yet for our partners.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Comms Service Provider
15%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
Computer Software Company
17%
Manufacturing Company
8%
Retailer
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise13
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
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What needs improvement with ESET LiveGuard Advanced?
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What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
My experience with pricing, setup cost, and licensing for ThreatLocker Zero Trust Endpoint Protection Platform is goo...
What needs improvement with ThreatLocker Allowlisting?
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What is your primary use case for ThreatLocker Allowlisting?
My main use case for ThreatLocker Zero Trust Endpoint Protection Platform is to secure the server.A specific example ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. ThreatLocker Zero Trust Platform and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.