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ESET PROTECT Enterprise vs Trellix Endpoint Security Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XDR offers high ROI with reduced costs, improved efficiency, affordable pricing, and enhanced security features compared to competitors.
Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
Sentiment score
6.7
Trellix Endpoint Security saves money, reduces recovery costs, and efficiently combats threats, offering strong malware protection and compliance.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
The return on investment is excellent due to its functionality and ease of installation.
Director, Information Technology at Premier Realty Group
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
IT Manager at R K Khanna and Associates
I believe the cost was approximately eight million per year, and in this situation, we avoided fees of approximately fifty million per year because of the situations that were prevented by blockages.
Sr Investigation Specialist at Ifood
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Joint Director at PAA
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
Information Security Engineer at Nhq Distribution Ltd
 

Customer Service

Sentiment score
7.0
Cortex XDR is praised for technical support and responsiveness, despite occasional delays and varying regional support quality.
Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
Sentiment score
6.7
Trellix Endpoint Security receives praise for knowledgeable support but struggles with inconsistent response times and regional service variations.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Owner at Octo-Xpressions
They are very responsive and help in solving issues quickly.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
IT Manager at R K Khanna and Associates
When the ISO examiner saw it, they were impressed by the compliance demonstration. That was one of the reasons that led to our certification.
IT Infrastructure Engineer
The response time is a notable issue.
Technical Associate at Valuepoint Systems
I would rate their customer service nine out of ten.
Joint Director at PAA
 

Scalability Issues

Sentiment score
7.5
Cortex XDR scales well for different organizations, but may be costly for small enterprises despite its cloud-based efficiency.
Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
Sentiment score
7.5
Trellix Endpoint Security Platform is scalable, integrates easily, and supports various platforms, receiving high user ratings for adaptability.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It can efficiently scale up to thousands of devices in an organization without issues.
Owner at Octo-Xpressions
I have used many products before, and this solution is definitely scalable.
IT Manager at R K Khanna and Associates
It is better suited for workstations rather than server environments.
Director, Information Technology at Premier Realty Group
Trellix Endpoint Security Platform is very scalable.
Account Manager at a tech vendor with 201-500 employees
It is not readily expandable.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
The scalability of Trellix Endpoint Security Platform is excellent.
Product Specialist at Frontier Business systems
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is highly stable, resolving early issues and delivering consistent, reliable performance with minimal downtime.
Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
Sentiment score
7.9
Trellix Endpoint Security is praised for stability, reliability, and effective deployment, with minor issues resolved through updates.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
IT Manager at R K Khanna and Associates
The solution is stable, and I have not encountered any glitches.
Owner at Octo-Xpressions
The solution is very, very stable.
Director, Information Technology at Premier Realty Group
I would rate its stability as nine out of ten.
Joint Director at PAA
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
Information Security Engineer at Nhq Distribution Ltd
Sometimes it was a mess, and I have never seen that with other SIEM providers.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Room For Improvement

Cortex XDR needs better integration, user interface, automation, and competitive pricing, along with reduced performance issues and clearer features.
ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
Trellix Endpoint Security needs better speed, usability, resource efficiency, support, automation, cross-platform compatibility, and threat detection features.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
They need to reduce the number of notifications on the endpoints.
Director, Information Technology at Premier Realty Group
It takes a lot of processing power when the machine is initially booted.
Owner at Octo-Xpressions
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Technical Associate at Valuepoint Systems
Improvements are needed in forensic analytics to detect specific vulnerabilities.
Information Security Engineer at Nhq Distribution Ltd
The product does not seem to be cloud-native.
Architect at a government with 10,001+ employees
 

Setup Cost

Cortex XDR's pricing is seen as reasonable for its advanced capabilities, though setup costs can be perceived as high.
ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
Trellix Endpoint Security provides competitive enterprise pricing with flexible licensing, offering value through standard and perpetual options with promotional discounts.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Director, Information Technology at Premier Realty Group
Comparing it to other solutions in the market, it was slightly higher.
IT Manager at R K Khanna and Associates
The licensing is straightforward, pricing is very competitive, and margins are good.
Account Manager at a tech vendor with 201-500 employees
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Technical Associate at Valuepoint Systems
Trellix Endpoint Security is cost-effective and provides excellent value for money.
Joint Director at PAA
 

Valuable Features

Cortex XDR enhances security with AI-driven analytics, user-friendly management, cloud deployment, and comprehensive threat response features.
ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
Trellix Endpoint Security Platform offers centralized management, AI-driven threat detection, encryption, data loss prevention, and adaptive security features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Director, Information Technology at Premier Realty Group
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
Owner at Octo-Xpressions
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Joint Director at PAA
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Information Security Engineer at Nhq Distribution Ltd
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (10th)
Trellix Endpoint Security P...
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Endpoint Protection Platform (EPP) (7th), Endpoint Detection and Response (EDR) (8th)
 

Mindshare comparison

As of August 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.5%, down from 5.0% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.2%, up from 0.8% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.5%
Trellix Endpoint Security Platform3.4%
ESET PROTECT Enterprise1.2%
Other90.9%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
AmitKumar22 - PeerSpot reviewer
Product Manager at Frontier Business systems
Strong endpoint protection has simplified compliance and reduced effort for large user environments
One of the best features of Trellix Endpoint Security Platform is its endpoint security, and I have been using it for the last four and a half to five years, so I can say this is one of the best EDR endpoint security solutions I have ever seen. The features that make Trellix Endpoint Security Platform stand out for me are ease of use and analytics, which I really appreciate the most. Trellix Endpoint Security Platform positively impacts my organization, ensuring we are compliant with SOC 2, HIPAA, and all other compliance requirements, so there are no issues with that.
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise39
Large Enterprise67
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional com...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely o...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and ...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deplo...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effec...
What is your experience regarding pricing and costs for McAfee Endpoint Security?
I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Protect, ESET File Security
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
inHouseIT, Seagate Technology
Find out what your peers are saying about ESET PROTECT Enterprise vs. Trellix Endpoint Security Platform and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.