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ESP Workload Automation Intelligence vs IBM Workload Automation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
ESP Workload Automation Int...
Ranking in Workload Automation
23rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Workload Automation
Ranking in Workload Automation
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of ESP Workload Automation Intelligence is 2.0%, down from 2.8% compared to the previous year. The mindshare of IBM Workload Automation is 4.9%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
IBM Workload Automation4.9%
ESP Workload Automation Intelligence2.0%
Other90.5%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
reviewer1609584 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 501-1,000 employees
Stable, connects with everything, and has great technical support
The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today. It's not easy to do today. You have to use other tools to accomplish things. However, if the functionality exists, we haven't tested that out yet.
reviewer2701716 - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
Dynamic workload balancing facilitates efficient job scheduling and ensures continuity with a master-slave setup
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies. It's akin to an orchestra. Another feature is dynamic workload balancing, which I find enhances efficiency by automating job setup to run daily. Moreover, having a backup setup allows for immediate recovery if the master setup fails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The solution can scale."
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"Jobs can be triggered in multiple nodes."
"Jobs can be triggered in multiple nodes."
"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."
"IBM Workload Automation provides good performance and monitoring."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The solution helps automate processes so that the workload can be handled on a daily basis."
 

Cons

"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"JAMS notifications for hung jobs could be improved."
"The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"The schedule refreshes daily and that's a challenge for us."
"The performance of the previous versions could be better."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
"Scalability-wise, it can be a little bit challenging."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial."
 

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"The product is reasonably priced, and we don't have any add-ons."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"It's expensive, to be honest, but it does the job."
"The pricing is reasonable."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
Information not available
"Pricing depends on the number of agents that you install."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"We transitioned from a server license to per job license, and that saved us a lot money."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
"The solution is a little bit expensive."
"The solution's pricing is affordable."
"It is about one-third of the cost of a controller."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
45%
Manufacturing Company
8%
Retailer
7%
Insurance Company
6%
Financial Services Firm
28%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise29
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
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What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly,...
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. Th...
 

Also Known As

No data available
CA Workload Automation ESP
IBM Tivoli Workload Scheduler, IBM TWS
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Sandvik, DHL, Landmark Group, SAIF
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: December 2025.
881,082 professionals have used our research since 2012.