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IBM Workload Automation pros and cons

Vendor: IBM
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

IBM Workload Automation offers a robust, full spectrum enterprise-wide WLA platform.
Its scalability allows support in a wide range of environments, managing large job volumes efficiently.
The tool facilitates strategic architectural updates leveraging AI capabilities for enhanced performance.
IBM's technical support is highly rated, ensuring smooth operation and quick resolution of any issues.
With excellent performance and monitoring capabilities, IBM Workload Automation effectively manages daily workload automation processes.

CONS

Users find the frequent releases challenging to keep up with, indicating a desire for slower updates.
There is a lack of integration with non-IBM schedulers and missing features compared to competitors.
While bugs are present, they get resolved quickly, yet the need for cloud-centric terminology and better customization exists.
Feedback indicates a need for reduced cost and maintenance charges, suggesting the need for pricing improvements.
Customers express the need for more free technical sessions and custom documentation for enhanced learning and implementation.
 

IBM Workload Automation Pros review quotes

it_user794079 - PeerSpot reviewer
Enterprise Automation Engineer with 5,001-10,000 employees
Dec 26, 2017
Provides a robust, full spectrum enterprise-wide WLA platform.
SR
IT Manager at a manufacturing company with 10,001+ employees
Feb 16, 2020
The technical support is great, the product is easy-to-use, and it is stable.
FA
Manager Production Applicative at a financial services firm with 10,001+ employees
Feb 24, 2020
Technical support from IBM is very good.
Learn what your peers think about IBM Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Bernd Stroehle. - PeerSpot reviewer
Enterprise Architect at kosakya
Mar 19, 2020
The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions.
AH
IT Specialist TWS at a financial services firm with 10,001+ employees
May 8, 2021
The whole product is valuable because it is a tool for batch automation.
reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Nov 2, 2021
The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable.
David Pizinger - PeerSpot reviewer
Enterprise Technical Leader at a tech vendor with 10,001+ employees
Mar 1, 2022
The support from Cisco is very good. I was with them as a company for 40 years
reviewer1813530 - PeerSpot reviewer
Systems Engineer Lead at a real estate/law firm with 10,001+ employees
May 1, 2022
This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released.
SR
Information Technology Advisor at a wellness & fitness company with 10,001+ employees
Feb 13, 2023
Jobs can be triggered in multiple nodes.
Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
May 30, 2023
The initial setup is easy.
 

IBM Workload Automation Cons review quotes

it_user794079 - PeerSpot reviewer
Enterprise Automation Engineer with 5,001-10,000 employees
Dec 26, 2017
Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough.
SR
IT Manager at a manufacturing company with 10,001+ employees
Feb 16, 2020
It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies.
FA
Manager Production Applicative at a financial services firm with 10,001+ employees
Feb 24, 2020
It would be helpful to have a mobile app that could be used to follow the job schedule.
Learn what your peers think about IBM Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Bernd Stroehle. - PeerSpot reviewer
Enterprise Architect at kosakya
Mar 19, 2020
It should support other schedulers that aren't IBM products.
AH
IT Specialist TWS at a financial services firm with 10,001+ employees
May 8, 2021
There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools.
reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Nov 2, 2021
The performance of the previous versions could be better.
David Pizinger - PeerSpot reviewer
Enterprise Technical Leader at a tech vendor with 10,001+ employees
Mar 1, 2022
The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions.
reviewer1813530 - PeerSpot reviewer
Systems Engineer Lead at a real estate/law firm with 10,001+ employees
May 1, 2022
This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly.
SR
Information Technology Advisor at a wellness & fitness company with 10,001+ employees
Feb 13, 2023
The schedule refreshes daily and that's a challenge for us.
Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
May 30, 2023
Scalability-wise, it can be a little bit challenging.