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Automic Automation vs ESP Workload Automation Intelligence comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
ESP Workload Automation Int...
Ranking in Workload Automation
23rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 6.3%, down from 7.4% compared to the previous year. The mindshare of ESP Workload Automation Intelligence is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.3%
JAMS2.8%
ESP Workload Automation Intelligence1.9%
Other89.0%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
reviewer1609584 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 501-1,000 employees
Stable, connects with everything, and has great technical support
The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today. It's not easy to do today. You have to use other tools to accomplish things. However, if the functionality exists, we haven't tested that out yet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The most valuable feature is that it can be installed on any type of application on every kind of operating system and the agent can use it on these applications and systems."
"We can take something from crontab, something that's very nitty-gritty and low-level, and be able to put it into a nice interface, and be able to track it at every junction along the way, add alerting, interdependencies."
"We use the FTP agent excessively, and the connection is easy to handle between our company and the outside."
"The scalability is great."
"It will increase all delivery due to an impact on efficiency, in terms of time and faster resources."
"Designing workflows is made easier by the graphical user interface, simplifying complex tasks."
"It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required."
"The most valuable features are that a lot systems are supported. You can use this for z/OS, Windows, Unix, SAP, etc."
"The solution can scale."
 

Cons

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"The product does not allow the users to cut and paste the job names from the screen."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"Our recent experience with technical support has not been good, because it took a couple of months to get feedback. Traces and reports were sent, but were not analyzed for at least two months before providing feedback, and they did not give the right traces. This took two months to find out, so that was not too good."
"The user interface has room for improvement."
"In terms of what can be improved, we are in Israel, so we work in Hebrew. Now they are starting to move it also from English to Hebrew and to support the language, but for us it has been very difficult because the Hebrew looks like gibberish. So there are language issues."
"The interface could be made more user-friendly in terms of job creation and scheduling, especially when doing bulk job creation."
"There could be a better user interface for end users. They should make it more intuitive, not based on Java."
"It is very difficult to migrate. The release automation should be in one package."
"The direction in which the UI is going is concerning to me. It does not offer the security context we would need to implement future versions. While I see benefit in the Web UI, the security it would lack in separating a user's experience from an administrator's experience is an issue for us. MFA functionality is required since we're dealing with connectivity to the POS and for PCI/SOX compliance."
"There are issues with compatibility when installing agents on legacy operating systems."
"The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today."
 

Pricing and Cost Advice

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"There are different licensing fees for cases where high availability is important."
"It has helped us reduce costs."
"We have increased efficiency with this application."
"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
"The solution seems expensive to me, but it does the job well."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"Automic Automation is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
9%
Insurance Company
8%
Financial Services Firm
45%
Retailer
7%
Manufacturing Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

No data available
Automic Dollar Universe
CA Workload Automation ESP
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Sandvik, DHL, Landmark Group, SAIF
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: January 2026.
881,733 professionals have used our research since 2012.