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ForgeRock vs Imprivata Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Access Management (7th), Customer Identity and Access Management (CIAM) (4th)
Imprivata Identity Governance
Ranking in Identity Management (IM)
29th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of ForgeRock is 3.7%, down from 5.3% compared to the previous year. The mindshare of Imprivata Identity Governance is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
ForgeRock3.7%
Imprivata Identity Governance0.9%
Other95.4%
Identity Management (IM)
 

Featured Reviews

SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
reviewer1694886 - PeerSpot reviewer
Sr systems admin at a healthcare company with 5,001-10,000 employees
A highly scalable and stable solution that can be used for account management
We use Imprivata Identity Governance for account management and self-service password reset Provided automated account management along with a highly customizable RBAC system. The most valuable feature of Imprivata Identity Governance is the integrations it offers. The GRC portion of the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Easy to navigate, handle and manage the applications."
"I like the way it is handling authentication and authorization."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"I like the intelligent authentication feature."
"One of the interesting projects was to use ForgeRock as software as a service for the biggest telecommunication company in Switzerland, where they used it as a service for their customers."
"We were previously using a different solution, and switched as this product provided much better, and more efficient security for our customers."
"The most valuable features of Imprivata Identity Governance are automation and integration."
"The most valuable feature of Imprivata Identity Governance is the integrations it offers."
 

Cons

"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"They should improve the solution by include reporting."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Technical support needs improvement. We have raised many cases but every time I call, they don't support."
"The product's support services in the French language are not free."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"However, the product still needs to refactor and get rid of the dirty coding from its predecessor."
"Imprivata Identity Governance could improve by allowing different permissions per application. You should be able to relegate what group has a certain level of access and another group has a different level of access. Currently, everyone has the same access. I believe this feature is supposed to be in version 7."
"The GRC portion of the product still needs improvement."
 

Pricing and Cost Advice

"Its price is comparable to other products in the market."
"ForgeRock is an expensive solution."
"It's a bit pricey and could be more competitive."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Imprivata Identity Governance's pricing is probably in the middle ballpark."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
Healthcare Company
31%
Comms Service Provider
18%
Educational Organization
9%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
I wish the JavaScript part could be improved, as not everyone is proficient in JavaScript, so automating that or reducing the reliance on it could be beneficial. Additionally, having only one realm...
What is your primary use case for ForgeRock?
My main use case for ForgeRock is designing user journeys, specifically customer user journeys, and how they interact with the system. A specific example of a user journey I designed using ForgeRoc...
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Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
No data available
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Eastern Maine Healthcare Systems (EMHS)
Find out what your peers are saying about ForgeRock vs. Imprivata Identity Governance and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.