FortiMonitor vs LogicMonitor comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

LogicMonitor and FortiMonitor are competing products focused on network monitoring and performance analytics. LogicMonitor seems to have the upper hand with its broader feature set and integration capability, while FortiMonitor's strong security-driven features stand out for security-focused organizations.

Features: LogicMonitor provides extensive cloud-based integrations, scalability options, and in-depth analytics. FortiMonitor offers robust real-time threat detection, security monitoring, and competitive security features for organizations prioritizing security.

Room for Improvement: LogicMonitor could improve its pricing structure and user interface complexity for beginners. It may also enhance its security-specific features to match FortiMonitor. FortiMonitor might focus on including more integration options, increasing scalability for larger enterprises, and refining its initial configuration process to reduce setup time.

Ease of Deployment and Customer Service: LogicMonitor is known for its straightforward cloud-based deployment and proactive customer support, easing the adoption process. FortiMonitor is effective but may require more initial setup time due to detailed security configurations. LogicMonitor's customer service is faster in response, whereas FortiMonitor can take longer for complex issue resolution.

Pricing and ROI: LogicMonitor tends to have a higher setup cost; its extensive features can lead to greater long-term ROI for enterprises seeking a comprehensive solution. FortiMonitor offers competitive pricing, appealing to businesses with a focus on security features over broader integrations. Despite higher initial expenses, LogicMonitor's broader capabilities might justify the costs for companies requiring extensive monitoring across diverse systems.

To learn more, read our detailed FortiMonitor vs. LogicMonitor Report (Updated: August 2025).

FortiMonitor vs. LogicMonitor

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Helped 866,218 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

14th

Ranking in IT Infrastructure Monitoring

15th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (7th), Digital Experience Monitoring (DEM) (5th)

LogicMonitor

Ranking in Network Monitoring Software

25th

Ranking in IT Infrastructure Monitoring

25th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Container Monitoring (8th), Cloud Monitoring Software (18th), AIOps (12th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of FortiMonitor is 0.7%, up from 0.5% compared to the previous year. The mindshare of LogicMonitor is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
FortiMonitor	0.7%
LogicMonitor	2.2%
Other	97.1%

IT Infrastructure Monitoring

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I would recommend FortiMonitor to others."

"Fortinet's customer support is very good."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"It provides the best firewall features."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

More FortiMonitor pros

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

More LogicMonitor pros

Cons

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

"FortiMonitor needs to improve its alert system."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"The solution's initial setup process is time-consuming."

More FortiMonitor cons

"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

More LogicMonitor cons

Pricing and Cost Advice

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"There are additional costs needed for certain functionality, such as scalability."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"FortiMonitor's price is very high."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The solution is not expensive."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"We pay for the enterprise tech support."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Manufacturing Company

Healthcare Company

Retailer

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Digital Experience Monitoring (DEM)

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Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

FortiMonitor vs. LogicMonitor