FortiMonitor vs LogicMonitor comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

LogicMonitor and FortiMonitor are competing products focused on network monitoring and performance analytics. LogicMonitor seems to have the upper hand with its broader feature set and integration capability, while FortiMonitor's strong security-driven features stand out for security-focused organizations.

Features: LogicMonitor provides extensive cloud-based integrations, scalability options, and in-depth analytics. FortiMonitor offers robust real-time threat detection, security monitoring, and competitive security features for organizations prioritizing security.

Room for Improvement: LogicMonitor could improve its pricing structure and user interface complexity for beginners. It may also enhance its security-specific features to match FortiMonitor. FortiMonitor might focus on including more integration options, increasing scalability for larger enterprises, and refining its initial configuration process to reduce setup time.

Ease of Deployment and Customer Service: LogicMonitor is known for its straightforward cloud-based deployment and proactive customer support, easing the adoption process. FortiMonitor is effective but may require more initial setup time due to detailed security configurations. LogicMonitor's customer service is faster in response, whereas FortiMonitor can take longer for complex issue resolution.

Pricing and ROI: LogicMonitor tends to have a higher setup cost; its extensive features can lead to greater long-term ROI for enterprises seeking a comprehensive solution. FortiMonitor offers competitive pricing, appealing to businesses with a focus on security features over broader integrations. Despite higher initial expenses, LogicMonitor's broader capabilities might justify the costs for companies requiring extensive monitoring across diverse systems.

To learn more, read our detailed FortiMonitor vs. LogicMonitor Report (Updated: September 2025).

FortiMonitor vs. LogicMonitor

September 2025

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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

21st

Ranking in IT Infrastructure Monitoring

22nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), Digital Experience Monitoring (DEM) (7th)

LogicMonitor

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of FortiMonitor is 0.7%, up from 0.6% compared to the previous year. The mindshare of LogicMonitor is 2.1%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
FortiMonitor	0.7%
LogicMonitor	2.1%
Other	97.2%

IT Infrastructure Monitoring

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

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Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Has improved service reliability and reduced downtime by providing full visibility into infrastructure

I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides the best firewall features."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"Fortinet's customer support is very good."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"FortiMonitor is 100% stable."

More FortiMonitor pros

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

More LogicMonitor pros

Cons

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"The solution's initial setup process is time-consuming."

"FortiMonitor needs to improve its alert system."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

More FortiMonitor cons

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

More LogicMonitor cons

Pricing and Cost Advice

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"There are additional costs needed for certain functionality, such as scalability."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"FortiMonitor's price is very high."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"We pay for the enterprise tech support."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"The solution is not expensive."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Manufacturing Company

Healthcare Company

Retailer

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Compared 5% of the time

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Compared 7% of the time

Azure Monitor vs LogicMonitor

Compared 6% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 5% of the time

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Product Reports

Digital Experience Monitoring (DEM)

September 2025

Download FortiMonitor product report

Download LogicMonitor product report

October 2025

Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens