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Fortinet FortiAuthenticator vs Gemalto Protiva [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (4th), Identity Management (IM) (14th), Multi-Factor Authentication (MFA) (2nd)
Gemalto Protiva [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
PC
RAS Team Lead at Produban USA
A cost-effective solution, but the user interface lacks the ability to customize
In the UK, I think that we are one of the biggest utilizers of the service. With the restrictions that it has, I don't think it's got massive upscalability. For general users it is fine, but the scalability could be better. We started with approximately eight and a half thousand users, and we currently have about twelve-thousand people using it. This is used widely across a number of user groups, including administrators, end users, general users, and specific privileged users for two-factor authentication. We do plan to increase the usage of this solution. Our current capacity is fourteen thousand but we will probably grow beyond that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It integrated with the existing Cisco wireless infrastructure to solidify the way people authenticate onto the network."
"We are using Fortinet FortiAuthenticator to implement token-based authentication for wireless network access."
"The feature that I have found most valuable is the fact that you can utilize your tokens across the whole Fortinet fabric once you have the FortiAuthenticator."
"The solution is very easy to manage."
"The current version is stable...Scalability-wise, it is a fine solution"
"The product is stable and reliable."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"Technical support is excellent with Fortinet FortiAuthenticator."
"The most valuable feature for us is the ability to use Active Directory groups as virtual containers instead of domains because it means that we can control our access groups better."
"The Gemalto Protiva suite is really complete as it has smart card managed software, Secure Digital Key, drivers, smart card reader, smart card, OTP readers etc."
 

Cons

"Integration with some other enterprise applications could be improved."
"One of our clients has faced a lot of issues with FortiAuthenticator. For example, one of the devices restarted by itself, and the database was corrupted."
"FortiAuthenticator's interface could be better."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"There have been numerous support tickets sent to Fortinet since this does not appear to be a mature product."
"The area for improvement in Fortinet FortiAuthenticator is its price."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"The technical support could be improved as some staff lacks the necessary knowledge to assist effectively."
"The user interface needs improvement. It is not obvious where things are; while the cosmetics are ok, the way it's laid out on the screen could be better."
"The user interface needs improvement."
 

Pricing and Cost Advice

"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"I rate its pricing a three to five out of ten."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"This is a cost-effective solution compared to some other products out there."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
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Also Known As

FortiAuthenticator
Protiva
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Exostar, Sunrise Health Region, Baker Tilly, Seattle Children's, SEW-Eurodrive
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: June 2026.
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