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Fortinet FortiAuthenticator vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Fortinet FortiAuthenticator may enhance security and compliance, leading to varying ROI perceptions, from cost-saving to essential expense.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Senior Network and Security Engineer at Symbol Technologies PLC
 

Customer Service

Sentiment score
6.8
Fortinet FortiAuthenticator's support is generally favored for expertise but faces issues with variability in response times and depth.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
The technical support team is proficient and has all necessary resources to support all types of requirements.
Assistant Manager-Networks at a university with 1,001-5,000 employees
At times, some technical staff lack knowledge, which delays issue resolution.
DevOps Engineer at YASH Technologies
Technical support from Fortinet deserves a rating of 10.
Infrastructure Manager at Scandinavian Highlands Holding A/S
 

Scalability Issues

Sentiment score
7.8
Fortinet FortiAuthenticator is highly scalable, supporting thousands of users, with room for improvement in deployment and user management.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
Fortinet FortiAuthenticator should be sufficiently scalable.
Network Engineer at Coop Money
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Senior Network and Security Engineer at Symbol Technologies PLC
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
IT Manager at PTECH
 

Stability Issues

Sentiment score
7.4
Fortinet FortiAuthenticator is reliable but may face stability issues during setup or with high user volumes.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
It remains stable even when the number of concurrent users increases.
Senior Network and Security Engineer at Symbol Technologies PLC
 

Room For Improvement

Fortinet FortiAuthenticator struggles with integration, complex setup, limited customization, high pricing, and needs better support and documentation.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Presales Consultant
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
I recommend Fortinet make its images migratable between environments.
Senior Network and Security Engineer at Symbol Technologies PLC
 

Setup Cost

Fortinet FortiAuthenticator is cost-effective, offers scalable licensing, and is favored over competitors for budget-conscious enterprises.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Senior Network and Security Engineer at Symbol Technologies PLC
 

Valuable Features

Fortinet FortiAuthenticator offers secure, efficient user access management with seamless system integration, strong two-factor authentication, and cost savings.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Senior Network and Security Engineer at Symbol Technologies PLC
This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
Assistant Manager-Networks at a university with 1,001-5,000 employees
The main benefits that end users receive from Fortinet FortiAuthenticator include more security for their applications, for their systems, and for all their network devices that they are logging into.
Presales Consultant
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (4th), Multi-Factor Authentication (MFA) (2nd)
OpenText Identity Governance
Ranking in Identity Management (IM)
26th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.0%, down from 3.2% compared to the previous year. The mindshare of OpenText Identity Governance is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator2.0%
OpenText Identity Governance1.4%
Other96.6%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
GA
IDM Consultant at GCA Consultoria de Informática Ltda
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
9%
Construction Company
8%
Construction Company
12%
Manufacturing Company
11%
Educational Organization
8%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
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Also Known As

FortiAuthenticator
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Western & Southern Financial Group
Find out what your peers are saying about Fortinet FortiAuthenticator vs. OpenText Identity Governance and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.