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Fortinet FortiAuthenticator vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Fortinet FortiAuthenticator may enhance security and compliance, leading to varying ROI perceptions, from cost-saving to essential expense.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Senior Network and Security Engineer at Symbol Technologies PLC
 

Customer Service

Sentiment score
6.8
Fortinet FortiAuthenticator's support is generally favored for expertise but faces issues with variability in response times and depth.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
At times, some technical staff lack knowledge, which delays issue resolution.
DevOps Engineer at YASH Technologies
Customer service and support are excellent.
Senior Network and Security Engineer at Symbol Technologies PLC
Technical support from Fortinet deserves a rating of 10.
Infrastructure Manager at Scandinavian Highlands Holding A/S
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.8
Fortinet FortiAuthenticator is highly scalable, supporting thousands of users, with room for improvement in deployment and user management.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
IT Manager at PTECH
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet FortiAuthenticator should be sufficiently scalable.
Network Engineer at Coop Money
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.4
Fortinet FortiAuthenticator is reliable but may face stability issues during setup or with high user volumes.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
It remains stable even when the number of concurrent users increases.
Senior Network and Security Engineer at Symbol Technologies PLC
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Fortinet FortiAuthenticator struggles with integration, complex setup, limited customization, high pricing, and needs better support and documentation.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Presales Consultant
I recommend Fortinet make its images migratable between environments.
Senior Network and Security Engineer at Symbol Technologies PLC
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Fortinet FortiAuthenticator is cost-effective, offers scalable licensing, and is favored over competitors for budget-conscious enterprises.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Senior Network and Security Engineer at Symbol Technologies PLC
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Fortinet FortiAuthenticator offers secure, efficient user access management with seamless system integration, strong two-factor authentication, and cost savings.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Senior Network and Security Engineer at Symbol Technologies PLC
We use multi-factor authentication for enhancing security.
DevOps Engineer at YASH Technologies
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
Assistant Manager-Networks at a university with 1,001-5,000 employees
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (5th), Multi-Factor Authentication (MFA) (2nd)
SailPoint Identity Security...
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.1%, down from 3.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 10.0%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud10.0%
Fortinet FortiAuthenticator2.1%
Other87.9%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
report
Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
10%
Computer Software Company
10%
Financial Services Firm
7%
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

FortiAuthenticator
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Fortinet FortiAuthenticator vs. SailPoint Identity Security Cloud and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.