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Fortinet FortiGate vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Fortinet FortiGate
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
595
Ranking in other categories
Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (2nd), Software Defined WAN (SD-WAN) Solutions (2nd), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.3% compared to the previous year. The mindshare of Fortinet FortiGate is 6.0%, down from 6.3% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate6.0%
iboss3.2%
Symantec Secure Web Gateway1.6%
Other89.2%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
VR
Practice Head at a consultancy with 11-50 employees
Unified security has protected diverse environments and supports consistent policies everywhere
I would say 8 out of 10 regarding the stability of Fortinet FortiGate. It requires a lot of bug fixing and what I understand, Fortinet is fast enough to provide bug fixes and patches, but usually I suggest Fortinet should do thorough testing of their releases and software releases and once probably they can reduce the frequency of new releases but make it stable. That's what my recommendation is. As far as the core objective of Fortinet FortiGate is concerned, I think they are meeting the targets but I guess for rolling out new features and new updates, they are doing a bit of hurry just to cope with the market dynamics. But possibly, I understand that they are compromising on the quality of the software and stability. So over there they have to improve. Rest of the aspects, I guess they are doing pretty good. We are happy. Regarding my experience with Fortinet FortiGate in comparison to maybe some other vendors such as CyberArk, Fortinet is in the top three and they give a lot of competition to their nearest peers in the market. But I guess Fortinet is really struggling in software-defined LAN, Wi-Fi, and FortiSwitches space. So they have to make their products more affordable in Forti-switching and Forti-WiFi space. They are not able to compete effectively with the nearest competitor HP Enterprise and HP Aruba.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Its initial setup was straightforward."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss is definitely very good in terms of service."
"FortiGate is easier to deploy than Juniper."
"The cost of the solution is very good in the context of other, similar solutions on the market."
"The main benefit is the grouping of our security monitoring."
"This is a quality product with ok support, and it is better than the competition we've tried."
"The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
"You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it."
"The solution’s initial setup is very easy."
"The product is easy to use and is stable. The SV1 functionality is a benefit."
"As a proxy, there are many features available that benefit the customers, including caching, the security appliance, the cloud of service, and many other features."
"Scalability is not really any major issue, it is quite scalable and if we need to do more deployments, we just add them."
"I find the product to be very straightforward."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"Overall, this product is okay and it does the job that it is supposed to do."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"The most valuable features are the website blocking capability and SSL interception."
"It has a faster implementation process compared to other products."
 

Cons

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Its pricing could be better."
"I want some additional features. For example, I want something to ensure that when we are using Google email or Microsoft email, or Google Workspace, emails can only be accessed on designated machines given to our employees. I would like them to access data from designated machines, not from any machine. It should work for designated mobiles and laptops. I don't know if Fortinet provides something like that out of the box."
"From a support perspective, I had more issues that I didn't think the person on my case handled the way I was expecting. We called them for a geolocation issue and we didn't get any proper assistance."
"The SD-WAN functionality is a bit overly complicated and not fully documented."
"The Web-filter in this solution is not very good."
"They could improve vulnerability scanning."
"The pricing of the solution is expensive, so it could be cheaper."
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
"Fortinet FortiGate is a strong solution overall, but I believe the reporting and analysis features could be improved to provide more detailed insights without relying on additional products."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The platform’s data center is not capable of managing most of the traffic."
"The cost has risen and it is more expensive than it used to be."
"The interface could be made more user-friendly."
"I think the worst thing that we're experiencing is very poor and inadequate technical support."
"The reports could be better."
"The problem with Complete Website Security is with the dot com transition and dealing with Symantec is becoming a problem right now."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It cost us around $73,000 for three years."
"We pay for the solution annually."
"The tool's pricing is neither cheap nor expensive. Overall, I find it to be competitive in the market."
"The price is fine."
"If we have an older version, the support costs get quite high."
"At the time we bought them, I was satisfied with their pricing; I don't know how the new pricing will be."
"I give the pricing a nine out of ten."
"It is more affordable than Check Point and Palo Alto. Another thing is that all the features and the OS remain the same irrespective of the size of the device. Pricing-wise, Fortinet typically provides one-year support with the firewall appliance. There is also an option for three years which is how their licensing works."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"There is an additional charge for advanced security features."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
No data available
Construction Company
19%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business373
Midsize Enterprise139
Large Enterprise195
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
Fortinet FortiGate Next-Generation Firewall
Symantec Complete Website Security
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Find out what your peers are saying about Fortinet FortiGate vs. Symantec Secure Web Gateway and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.