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Fortinet FortiSIEM vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Fortinet FortiSIEM delivers security improvements and customer satisfaction, leading to positive financial outcomes despite no explicit ROI measurement.
Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
 

Customer Service

Sentiment score
7.4
Fortinet FortiSIEM's customer service is seen as professional but has mixed reviews on response times and support accessibility.
Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
There is a knowledgeable, though small, team of support engineers around the world.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
They take some time to respond because they need logs and investigations, which delays the response time.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiSIEM scales well, accommodating different business sizes but faces challenges with licensing, architecture, and configuration complexities.
Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
Fortinet FortiSIEM is highly scalable.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is easy to scale.
 

Stability Issues

Sentiment score
5.6
Fortinet FortiSIEM is reliable and stable, handling updates well, with users rating its performance highly despite occasional bugs.
Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
It stabilizes itself in an appropriate time, so its uptime is good.
Some stability issues occur, but Fortinet's technical support team provides assistance.
These issues may cause unusual errors and user interface issues.
 

Room For Improvement

Fortinet FortiSIEM needs improvements in integration, user interface, support, cost, and features like AI and automated responses.
ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Enhancing the completeness of its APIs could aid in better external integrations.
Recently, they revised it to a subscription-based, all-inclusive license.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
 

Setup Cost

Fortinet FortiSIEM provides flexible pricing that can be cost-effective, but costs may increase with additional modules and scalability.
ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
Windows agent licenses cost around 3,000 Rupees per device per year.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
The revised model is subscription-based and more flexible.
 

Valuable Features

Fortinet FortiSIEM provides automation, analytics, and integration with a user-friendly interface for efficient threat detection and network monitoring.
ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
I find the real-time monitoring and correlation capabilities effective for security alerts.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
 

Categories and Ranking

Fortinet FortiSIEM
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
75
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (7th), Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

Fortinet FortiSIEM and ThousandEyes aren’t in the same category and serve different purposes. Fortinet FortiSIEM is designed for Security Information and Event Management (SIEM) and holds a mindshare of 3.3%, up 3.0% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 3.5% mindshare, down 4.1% since last year.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSIEM3.3%
Wazuh11.8%
Splunk Enterprise Security9.4%
Other75.5%
Security Information and Event Management (SIEM)
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes3.5%
Zabbix12.4%
LibreNMS4.9%
Other79.2%
Network Monitoring Software
 

Featured Reviews

Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Comms Service Provider
7%
Government
7%
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise21
Large Enterprise23
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate softw...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Also Known As

FortiSIEM, AccelOps
No data available
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: August 2025.
866,218 professionals have used our research since 2012.