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NetBrain vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetBrain
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (18th), Network Automation (6th)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Network Monitoring Software (8th), Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. NetBrain is designed for Network Troubleshooting and holds a mindshare of 3.3%, up 2.8% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 1.6% mindshare, down 3.4% since last year.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetBrain3.3%
Wireshark19.1%
AirMagnet Survey PRO8.3%
Other69.3%
Network Troubleshooting
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Zabbix3.6%
SolarWinds NPM3.6%
Other91.2%
Network Monitoring Software
 

Featured Reviews

Deborah Gamelin - PeerSpot reviewer
Vice President at Asset Track for Cloud, LLC
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"NetBrain is a very simple tool."
"NetBrain is faster, better and level sets the engineering technical sets."
"NetBrain is very good when it comes to network mapping, as it looks for different assets within the network available, so router, firewall, applications, et cetera, and it gives you the full mapping, asset mapping along with the full range including the firmware software update and all those things."
"The most valuable feature of the solution is that you can click once and have a link test, see your network, and get an overall view of your network and its state."
"This product has good network monitoring and troubleshooting capabilities."
"Other advice to users considering the solution would be: go with NetBrain."
"Once it's up and running and you don't have the strange requirements I had, and you just want some basic maps, it'll work."
"ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data."
"My favorite feature is that we were able to see everything on a map."
"One feature I liked is end-user monitoring."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"I think the analysis service that Cisco provides is extremely valuable."
"ThousandEyes actually advanced the troubleshooting part and the monitoring of the devices, or I would say the management of the devices with monitoring and to identify the root cause."
 

Cons

"It's okay on the value, a bit expensive for just maps, but makes it a lot easier to see things visually and take it from there."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"The pricing needs to be improved."
"Netbrain must get AWS functionality done."
"The IP interface brief isn't consistent."
"The solution could integrate more automation."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."
"They only offer synthetic requests."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"I think ThousandEyes can be improved, specifically the licensing model."
"I would like the product to offer more agility."
"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."
"The solution's network and reporting could be improved."
 

Pricing and Cost Advice

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
"The product is expensive, but less expensive than some of the competition and worth the price."
"The solution is cheap."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Government
8%
Computer Software Company
6%
Financial Services Firm
12%
Manufacturing Company
8%
Healthcare Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise22
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Overview

 

Sample Customers

CompuCon, TD Ameritrade, Move Inc.
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting. Updated: September 2026.
913,924 professionals have used our research since 2012.