Fortra&#39;s Alert Logic MDR vs Netsurion comparison

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Fortra's Alert Logic MDR

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Executive SummaryUpdated on Dec 3, 2024

Fortra's Alert Logic MDR and Netsurion both compete in the cybersecurity domain. Netsurion has a slight advantage in terms of innovative features and comprehensive security, even if it comes at a higher price, while Fortra is preferred for competitive pricing and reliable support.

Features: Fortra's Alert Logic MDR provides threat intelligence and automated response, robust protection, and strong intrusion detection. Netsurion offers adaptive threat protection, enhanced network security, and seamless IT environment integration.

Room for Improvement: Fortra's Alert Logic MDR could benefit from more rapid threat response times, more detailed reporting capabilities, and enhanced user interface design. Netsurion might improve by reducing integration complexity, offering more competitive pricing, and simplifying its reporting tools.

Ease of Deployment and Customer Service: Netsurion offers streamlined deployment with a focus on seamless integration and proactive customer service. Fortra’s Alert Logic MDR prioritizes guided setup and hands-on support for a smooth transition.

Pricing and ROI: Fortra's Alert Logic MDR is noted for competitive pricing and offering solid ROI, suitable for budget-conscious organizations. Netsurion, while demanding a higher initial investment, could offer greater long-term value due to its extensive features.

To learn more, read our detailed Fortra's Alert Logic MDR vs. Netsurion Report (Updated: January 2026).

Fortra's Alert Logic MDR vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Alert Logic MDR

Ranking in SOC as a Service

3rd

Ranking in Managed Detection and Response (MDR)

17th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Vulnerability Management (31st)

Netsurion

Ranking in SOC as a Service

14th

Ranking in Managed Detection and Response (MDR)

37th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (33rd), Security Information and Event Management (SIEM) (53rd), Extended Detection and Response (XDR) (47th)

Mindshare comparison

As of January 2026, in the SOC as a Service category, the mindshare of Fortra's Alert Logic MDR is 5.7%, down from 6.2% compared to the previous year. The mindshare of Netsurion is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SOC as a Service Market Share Distribution
Product	Market Share (%)
Fortra's Alert Logic MDR	5.7%
Netsurion	2.8%
Other	91.5%

SOC as a Service

Featured Reviews

reviewer2191746

President at a tech services company with 11-50 employees

It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.

Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The installation and configuration were slick."

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."

"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."

"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

"The initial setup is pretty straightforward."

"It is a very stable product."

"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."

More Fortra's Alert Logic MDR pros

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

More Netsurion pros

Cons

"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."

"We'd like to have triggered alerts sent to us so we see errors quicker."

"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

"The documentation, especially with the initial setup, needs improvement."

"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""

"The setup process was complex."

"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."

"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."

More Fortra's Alert Logic MDR cons

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"I would like to see the dashboard come up more quickly."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

More Netsurion cons

Pricing and Cost Advice

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Alert Logic has better competitive pricing than some of its competitors."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

14%

Performing Arts

Outsourcing Company

Performing Arts

16%

Manufacturing Company

Outsourcing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Comparisons

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Qualys VMDR vs Fortra's Alert Logic MDR

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CrowdStrike Falcon Complete MDR vs Fortra's Alert Logic MDR

Compared 7% of the time

Rapid7 InsightIDR vs Fortra's Alert Logic MDR

Compared 7% of the time

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Legato Security vs Netsurion

Compared 9% of the time

Devo vs Netsurion

Compared 8% of the time

IBM Security QRadar vs Netsurion

Compared 8% of the time

Rapid7 InsightIDR vs Netsurion

Compared 7% of the time

Securonix Next-Gen SIEM vs Netsurion

Compared 4% of the time

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Product Reports

Fortra's Alert Logic MDR

Download Fortra's Alert Logic MDR product report

Download Netsurion product report

Also Known As

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Fortra's Alert Logic MDR specializes in threat detection and response with features like log access and user-friendly notifications. It is used primarily in extensive e-commerce deployments for network protection.

Fortra's Alert Logic MDR provides a unified interface with comprehensive search capabilities, immediate log access, and efficient reporting tools. Users benefit from accurate scanning, automated security warnings, and rapid response times, supported by SOCs for global visibility. The technology employs human expertise for enhanced threat detection and prevention, with a hardware setup designed to avoid virtual environment issues. However, there's a need for improved error tracing, intuitive navigation, and stronger analytical automation within the platform. Enhancements in setup documentation and user interfaces are desired, alongside demands for a built-in EDR and better alert management systems.

What are the key features of Fortra's Alert Logic MDR?

Comprehensive Searching: Enables detailed investigations.
Immediate Log Access: Provides quick insight into system activities.
User-Friendly Notifications: Enhances alert effectiveness.
Automated Security Warnings: Offers proactive security measures.
Optimized Platform: Delivers efficient functionality across services.
Heuristic Monitoring: Guards against complex threats.

What benefits and ROI should users seek in reviews?

Quick Response Times: Minimizes downtime and improves efficiency.
Global Visibility: Extends threat management reach through SOCs.
Human Expertise: Enhances detection and intervention accuracy.
Streamlined Deployment: Facilitates smoother hardware integration.

Fortra's Alert Logic MDR is widely implemented across public and private sectors for robust network protection. It supports large-scale e-commerce operations, offering advanced detection capabilities with AI and machine learning. Security scanning, intrusion detection, and vulnerability analysis in Kubernetes are key applications.

Fortra

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Fortra's Alert Logic MDR vs. Netsurion