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FusionAuth vs Okta Customer Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FusionAuth
Ranking in Customer Identity and Access Management (CIAM)
18th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Okta Customer Identity
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of FusionAuth is 1.9%, up from 0.1% compared to the previous year. The mindshare of Okta Customer Identity is 8.4%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
Okta Customer Identity8.4%
FusionAuth1.9%
Other89.7%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Use FusionAuth?
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Chetanya Sharma - PeerSpot reviewer
Has improved secure access to all applications through a single login point
Stability and the UI/UX of Okta Customer Identity are fine as they are; I do not see any need for improvement in those areas. From the user perspective, everything is good and no change is needed. I do not think any biometrical features for authentication or limitations from Okta Customer Identity on request systems can be added at this moment. Some users face challenges after upgrades. Whenever we upgrade Okta Customer Identity, there is no challenge or blocker from Okta Customer Identity. However, I have seen cases where there might be issues with InTune or JumpCloud due to sync delays from their end; Okta Customer Identity was fine at that moment. After Okta Customer Identity made an upgrade process, we had some challenges with the integration of Okta Customer Identity and Jamf. The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf. The only point for improvement is the upgrade process.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Marketing Services Firm
11%
Manufacturing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

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What do you like most about Okta Customer Identity?
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
What is your experience regarding pricing and costs for Okta Customer Identity?
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.
What needs improvement with Okta Customer Identity?
In Okta Identity Governance ( /categories/identity-management-im ) and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and...
 

Overview

 

Sample Customers

Information Not Available
FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise
Find out what your peers are saying about Auth0, Ping Identity, Omada and others in Customer Identity and Access Management (CIAM). Updated: September 2025.
869,785 professionals have used our research since 2012.