

Trellix Helix Connect and Google Chronicle Suite are competitive cybersecurity solutions with advanced threat detection and response capabilities. Trellix Helix Connect excels in integration with existing systems, while Google Chronicle gains an edge with comprehensive analytics and threat intelligence.
Features: Trellix Helix Connect offers strong integration capabilities, customizable dashboards, and extensive SOAR functionalities. Its automation, alert correlation, and threat intelligence capabilities significantly enhance operational efficiency. Google Chronicle Suite focuses on advanced threat detection, comprehensive analytics, and seamless Google service integrations. Its speed in accessing real-time data and emphasis on threat hunting make it a powerful tool.
Room for Improvement: Trellix Helix Connect could enhance its AI capabilities for better anomaly detection, improve support interactions for quicker resolutions, and refine its scaling process for larger enterprises. Google Chronicle Suite could reduce false positives for more accurate threat alerts, streamline its user interface for simpler navigation, and expand integration capacity with non-Google services to enhance versatility.
Ease of Deployment and Customer Service: Trellix Helix Connect provides straightforward deployment, tailored for complex enterprise needs, backed by robust client support during implementation. Google Chronicle Suite benefits from Google's cloud infrastructure for quick and scalable setup, but Trellix's hands-on support during deployment is often more appreciated.
Pricing and ROI: Trellix Helix Connect requires higher upfront costs but promises long-term gains through decreased security incidents. Google Chronicle Suite offers a flexible pricing model, appealing for scalable needs without significant initial investments. Google's solution delivers increased ROI through cloud-based flexibility and lower entry costs.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
We are a critical project for them at this moment, and they provide excellent service.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
I rate the scalability of Google Chronicle Suite as ten out of ten.
In the cloud-native space, the problem is that if you require additional devices, you might have to work on custom applications.
Google Chronicle Suite is very scalable, being a cloud-based solution.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
The UI is the primary challenge in need of improvement.
The graphical user interface could be improved to enhance user experience.
Google Chronicle Suite lacks near time detection.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
The cost depends on the amount of data injected.
It is not the cheapest, but also not the most expensive solution.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The most effective features for threat detection in Google Chronicle Suite include Google Threat Intelligence, VirusTotal, and Mandiant threat feeds.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Google Chronicle Suite | 2.0% |
| Trellix Helix Connect | 1.0% |
| Other | 97.0% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Organizations primarily leverage Google Chronicle Suite for centralized log management, threat intelligence, and endpoint security, addressing MDR requirements with continuous monitoring.
Google Chronicle Suite supports storage, security, and alert checking. Utilizing log information to generate alerts and integration with search engines, it monitors network and login issues. It is a choice for consultants on client projects, and partners handle its global resale and implementation.
What are the key features of Google Chronicle Suite?Industries employ Google Chronicle Suite for its robust security measures and log management. It is especially vital for IT, finance, healthcare, and any sector needing stringent security and compliance. Consultants find it essential for tailoring security protocols in client projects, while partners ensure seamless implementation across regions.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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