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Google Chronicle Suite vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.9
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
Sentiment score
5.9
Trellix Helix Connect offers efficient support but some users face delays and expertise issues during company restructuring transitions.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.8
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Sentiment score
7.0
Trellix Helix Connect excels in scalability for large enterprises but may be cost-prohibitive for smaller businesses.
In the cloud-native space, the problem is that if you require additional devices, you might have to work on custom applications.
Google Chronicle Suite is very scalable, being a cloud-based solution.
I rate the scalability of Google Chronicle Suite as ten out of ten.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
Sentiment score
7.7
Trellix Helix Connect is highly stable and reliable, with minor fixable issues, earning near-perfect user ratings.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Trellix Helix Connect needs better integrations, UI improvements, competitive pricing, more cloud connectors, fewer false positives, and domain distinction.
The UI is the primary challenge in need of improvement.
Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization.
The graphical user interface could be improved to enhance user experience.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
Trellix Helix Connect is costly, ideal for large enterprises, free for FireEye users, with mixed expense ratings.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
I experience Chronicle as less expensive and less complicated than Azure.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
Trellix Helix Connect enhances cybersecurity with seamless API integration, automation, AI analysis, and over 400 customizable connectors.
The AI infused into the platform helps in investigations and rule creation.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The unified data management simplifies onboarding logs and getting them into a usable format very quickly, with little manipulation needed from a security engineer.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Google Chronicle Suite is 2.7%, down from 2.9% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Google Chronicle Suite2.7%
Trellix Helix Connect0.7%
Other96.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

Viney Bhardwaj - PeerSpot reviewer
Has required significant customization but has supported threat pattern discovery and AI-driven analytics
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to work on this. The automated threat detection features in Google Chronicle Suite come with a lot of false positives and noise. They are new to the market and need to improve significantly. Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization. They need to provide cheaper options for online versus offline log storage and improve retention and compression of the logs. Especially searching offline logs is a feature missing from most SIEM solutions nowadays.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Retailer
8%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to wor...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Google Chronicle Suite vs. Trellix Helix Connect and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.