

Trellix Helix Connect and Devo are competing products in the cybersecurity and data analytics market. While Trellix Helix Connect offers competitive pricing and better customer support, Devo provides a superior feature set, making it the preferable choice for those seeking advanced functionalities.
Features: Trellix Helix Connect integrates seamlessly with over 400 other platforms via connectors and provides comprehensive threat detection with its AI-driven capabilities enabling faster incident resolution. It also supports creating customizable reports, enhancing incident management. Devo offers real-time analytics, a modern UI, and the flexibility to modify dashboards using Activeboards. It supports multi-tenant environments, ensuring complete data isolation and offers a powerful search ability for long-term data retention.
Room for Improvement: Trellix Helix Connect could enhance its integration process further to reduce complexity and improve automation features. A simpler user interface could help newcomers to the platform. Devo could improve its documentation and training to facilitate ease of use and provide more cost-effective solutions for small to medium enterprises. The setup process might also benefit from additional user-friendly guides to assist non-expert users.
Ease of Deployment and Customer Service: Trellix Helix Connect is noted for its straightforward deployment and excellent customer service, contributing to a positive user experience. In contrast, Devo offers cloud-native architecture that simplifies the initial setup but may require more technical expertise for full optimization. However, Devo’s customer service and deployment process heavily depend on the technical experience of the users.
Pricing and ROI: Trellix Helix Connect provides a cost-effective pricing model ensuring quick ROI due to efficient resource utilization. It appeals to budget-conscious IT decision-makers. Devo's pricing is higher, reflecting its comprehensive features aimed at long-term value and extensive data management capabilities, which can justify its cost over time for those needing advanced data handling solutions.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
This is particularly evident when dealing with failed login attempts and determining true versus false positives.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
It is not the cheapest, but also not the most expensive solution.
When they see a spike in a line chart for a failed login, which could be a true or false attempt, they can click that spike, and a table widget on the same active board instantly populates with raw logs of data for those specific failed logins.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Trellix Helix Connect | 1.0% |
| Devo | 1.1% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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