Rapid7 InsightIDR vs Trellix Helix Connect comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #14 with an average rating of 7.8, while Trellix is ranked #19 with an average rating of 8.6. Rapid7 holds a 2.1% mindshare in SIEM, compared to Trellix’s 1.1% mindshare. Additionally, 96% of Rapid7 users are willing to recommend the solution, compared to 90% of Trellix users who would recommend it.

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,954 Views
3,407 Comparison Views

96% willing to recommend

Trellix Helix Connect

Read 13 Trellix Helix Connect reviews

1,846 Views
1,477 Comparison Views

90% willing to recommend

Rapid7 InsightIDR

Trellix Helix Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 18, 2026

Rapid7 InsightIDR and Trellix Helix Connect are competing security solutions in the field of cybersecurity. Trellix Helix Connect holds an advantage with its comprehensive feature set and higher perceived investment value, while Rapid7 InsightIDR is preferred for its pricing and support.

Features: Rapid7 InsightIDR offers seamless event correlation, real-time endpoint visibility, and a robust user behavioral analytics feature. Trellix Helix Connect excels with advanced threat detection, integration with a wide array of third-party solutions, and hyperautomation capabilities.

Room for Improvement: Rapid7 InsightIDR could benefit from enhancing its integration capabilities and further refining its alerting system to reduce false positives. Trellix Helix Connect may improve by simplifying its initial setup, enhancing user interface intuitiveness, and reducing the complexity of its configuration processes.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is known for its straightforward deployment process and responsive customer support. Trellix Helix Connect offers advanced features with more setup complexity but is complemented by commendable support that helps mitigate initial challenges. Rapid7 leans towards simplicity, whereas Trellix emphasizes thoroughness.

Pricing and ROI: Rapid7 InsightIDR is recognized for its competitive pricing and quicker ROI for budget-conscious buyers. Trellix Helix Connect, although having a higher initial setup cost, is seen as providing superior ROI due to its extensive feature set and longer-term benefits.

To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Connect Report (Updated: February 2026).

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

14th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (23rd), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Mindshare comparison

As of February 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.1%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.1%
Trellix Helix Connect	1.1%
Other	96.8%

Security Information and Event Management (SIEM)

Featured Reviews

SohailHyder

Head Of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

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reviewer2646834

Presales Lead at a outsourcing company with 11-50 employees

Reduces detection and response times through automation and alert correlation

The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very intuitive and easy to set up."

"Great coverage of all systems within our network from endpoint to firewall."

"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."

"The solution's initial setup is easy."

"The alerting to drive investigations and remediation has been its most valuable feature."

"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."

"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."

"The ability to ingest Office 365 log files, then process them into events and display them on a map."

More Rapid7 InsightIDR pros

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"We are able to block some advanced malware and other things."

"It is kind of simple and very easily deployable. You can start working with it very fast."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

More Trellix Helix Connect pros

Cons

"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

"I feel it would greatly benefit from more supported log sources."

"They should add more configuration and security features to it."

"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."

"Cloud risk assessment is one area where I think they need a lot of improvement."

"Inability to get access to compliance reports within the solution."

"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."

More Rapid7 InsightIDR cons

"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."

"It should have more cloud connectors. It could also be cheaper."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"I think the usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements."

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"Integrations could be improved, and the dashboard could be a little better."

More Trellix Helix Connect cons

Pricing and Cost Advice

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

"Accurately predict your licensing counts as this is a subscription based product."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"It is a reasonably priced solution."

"The solution has a mid-range price point in the market"

"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."

"The pricing and licensing are competitive."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

More Rapid7 InsightIDR pricing and cost advice

"It could be cheaper, but that applies to every product."

"FireEye Helix is a little expensive."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"I rate Trellix Helix a five out of ten for pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

17%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

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What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...

See all answers

What is your primary use case for FireEye Helix?

My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...

See all answers

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Product Reports

Buyer's Guide

Rapid7 InsightIDR

January 2026

Download Rapid7 InsightIDR product report

Buyer's Guide

Trellix Helix Connect

January 2026

Download Trellix Helix Connect product report

Also Known As

InsightIDR

FireEye Helix, FireEye Threat Analytics

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

February 2026

Free Report: Rapid7 InsightIDR vs. Trellix Helix Connect

Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: February 2026.

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