Rapid7 InsightIDR vs Trellix Helix Connect comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #15 with an average rating of 7.8, while Trellix is ranked #19 with an average rating of 8.6. Rapid7 holds a 2.2% mindshare in SIEM, compared to Trellix’s 1.0% mindshare. Additionally, 96% of Rapid7 users are willing to recommend the solution, compared to 90% of Trellix users who would recommend it.

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,636 Views
3,252 Comparison Views

96% willing to recommend

Trellix Helix Connect

Read 13 Trellix Helix Connect reviews

1,613 Views
1,274 Comparison Views

90% willing to recommend

Rapid7 InsightIDR

Trellix Helix Connect

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 18, 2026

Rapid7 InsightIDR and Trellix Helix Connect are competing security solutions in the field of cybersecurity. Trellix Helix Connect holds an advantage with its comprehensive feature set and higher perceived investment value, while Rapid7 InsightIDR is preferred for its pricing and support.

Features: Rapid7 InsightIDR offers seamless event correlation, real-time endpoint visibility, and a robust user behavioral analytics feature. Trellix Helix Connect excels with advanced threat detection, integration with a wide array of third-party solutions, and hyperautomation capabilities.

Room for Improvement: Rapid7 InsightIDR could benefit from enhancing its integration capabilities and further refining its alerting system to reduce false positives. Trellix Helix Connect may improve by simplifying its initial setup, enhancing user interface intuitiveness, and reducing the complexity of its configuration processes.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is known for its straightforward deployment process and responsive customer support. Trellix Helix Connect offers advanced features with more setup complexity but is complemented by commendable support that helps mitigate initial challenges. Rapid7 leans towards simplicity, whereas Trellix emphasizes thoroughness.

Pricing and ROI: Rapid7 InsightIDR is recognized for its competitive pricing and quicker ROI for budget-conscious buyers. Trellix Helix Connect, although having a higher initial setup cost, is seen as providing superior ROI due to its extensive feature set and longer-term benefits.

To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Connect Report (Updated: December 2025).

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

15th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (7th), Endpoint Detection and Response (EDR) (22nd), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.2%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.2%
Trellix Helix Connect	1.0%
Other	96.8%

Security Information and Event Management (SIEM)

Featured Reviews

SohailHyder

Head of Cyber Security at Super Secure

Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration

If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

Read full review

reviewer2646834

Presales Lead at a outsourcing company with 11-50 employees

Reduces detection and response times through automation and alert correlation

The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Features for user behavior analytics and the rules for attack review are good."

"Simple configuration and automatically syncs to the cloud platform."

"The platform offers unlimited storage and agent-based solutions."

"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."

"Integration with threat modeling from the Metasploit and InsightIDR repositories."

"Great coverage of all systems within our network from endpoint to firewall."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."

More Rapid7 InsightIDR pros

"The best feature of Trellix Helix Connect is its quick implementation."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

"The most valuable features include predefined use cases and threatening states."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

"Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements."

"We are able to block some advanced malware and other things."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

More Trellix Helix Connect pros

Cons

"The integration capabilities of the solution have certain shortcomings where improvements are required."

"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."

"They should add more configuration and security features to it."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"The ability to tune the collector for custom logs would greatly help."

"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."

More Rapid7 InsightIDR cons

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"Trellix needs to address the price for the product to be more appealing to customers."

"It should have more cloud connectors. It could also be cheaper."

"Integrations could be improved, and the dashboard could be a little better."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."

"I think the usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

More Trellix Helix Connect cons

Pricing and Cost Advice

"Rapid7 InsightIDR is priced very well and is cost-effective."

"Accurately predict your licensing counts as this is a subscription based product."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"The pricing and licensing are competitive."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"It is a reasonably priced solution."

More Rapid7 InsightIDR pricing and cost advice

"FireEye Helix is a little expensive."

"I rate Trellix Helix a five out of ten for pricing."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"It could be cheaper, but that applies to every product."

See which vendors are best for you

Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

17%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...

See all answers

What is your primary use case for FireEye Helix?

My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...

See all answers

Comparisons

Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 6% of the time

Microsoft Sentinel vs Rapid7 InsightIDR

Compared 5% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 4% of the time

Darktrace vs Rapid7 InsightIDR

Compared 4% of the time

More Rapid7 InsightIDR Competitors

Splunk Enterprise Security vs Trellix Helix Connect

Compared 8% of the time

OpenText Behavioral Signals vs Trellix Helix Connect

Compared 7% of the time

Microsoft Sentinel vs Trellix Helix Connect

Compared 5% of the time

Elastic Security vs Trellix Helix Connect

Compared 5% of the time

USM Anywhere vs Trellix Helix Connect

Compared 5% of the time

More Trellix Helix Connect Competitors

Product Reports

Buyer's Guide

Rapid7 InsightIDR

January 2026

Download Rapid7 InsightIDR product report

Buyer's Guide

Trellix Helix Connect

January 2026

Download Trellix Helix Connect product report

Also Known As

InsightIDR

FireEye Helix, FireEye Threat Analytics

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

December 2025

Free Report: Rapid7 InsightIDR vs. Trellix Helix Connect

Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our Rapid7 InsightIDR vs. Trellix Helix Connect report.

See our list of best Security Information and Event Management (SIEM) vendors.

We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.