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Rapid7 InsightIDR vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (16th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.6%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very scalable in terms of the licensing model."
"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"The solution provides satisfying native integration features"
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"As far as its core functionality goes, it’s spot-on."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"We are able to block some advanced malware and other things."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
 

Cons

"They should add more configuration and security features to it."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"Cloud risk assessment is one area where I think they need a lot of improvement."
"Lacks a mobile application."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"There is room for improvement in the integration capabilities of third-party tools."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Trellix needs to address the price for the product to be more appealing to customers."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
 

Pricing and Cost Advice

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"The pricing is good, and it is not very expensive."
"It is a reasonably priced solution."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"Rapid7 InsightIDR's pricing is reasonable."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

InsightIDR
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.