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Grafana Loki vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Companies gain significant ROI with Grafana Loki's quick setup, cost-effectiveness, and efficiency in resolving issues, enhancing operational insights.
Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
Manager Director at Earth
 

Customer Service

Sentiment score
7.2
Grafana Loki support is praised, but many prefer community resources and forums over official channels for problem-solving.
Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
We have not had to open any tickets yet, as we solve issues through forums and wikis.
Manager Director at Earth
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
Senior System Engineer at Novell
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.5
Grafana Loki is praised for its scalability, effectively managing diverse user bases and handling extensive log data seamlessly.
Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
Loki offers great scalability, allowing us to manage and compress logs extensively.
Manager Director at Earth
It is suitable for small, medium, and enterprise-level companies.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Grafana Loki is stable and reliable, though some report issues like outdated authentication and log retrieval difficulties.
Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Room For Improvement

Grafana Loki needs improved usability, integration, and features like customizable reports, better UI, security, and machine learning analytics.
IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
Manager Director at Earth
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Setup Cost

Grafana Loki's open-source and affordable cloud options make it appealing to cost-conscious enterprises seeking scalable logging solutions.
IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
The cloud version is competitively priced compared to other market solutions.
Manager Director at Earth
Since it is an open source tool, there are no charges or fees.
Senior System Engineer at Novell
 

Valuable Features

Grafana Loki offers cost-effective log management, strong integration, and user-friendly features, ideal for Kubernetes and real-time metrics.
IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Senior System Engineer at Novell
Grafana Loki is notably cost-effective.
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
The most valuable part of Loki is the ability to filter logs by keywords and devices.
Manager Director at Earth
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Log Management
44th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (42nd), Server Monitoring (19th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (30th)
 

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of Grafana Loki is 6.3%, down from 7.7% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Grafana Loki6.3%
IBM SevOne Network Performance Management (NPM)0.6%
Other93.1%
Log Management
 

Featured Reviews

reviewer2350791 - PeerSpot reviewer
Regional Associate & Engineer at a outsourcing company with 1,001-5,000 employees
Offers cost-effective log management with strong correlation features across observability tools
Grafana Loki's open-source capability is a significant benefit. Grafana has invested in making their enterprise tools competitive with other APM tools, facilitating cross-correlation with Mimir and Tempo for metrics and tracing. The tool offers good search functionality, and its on-premises capability is advantageous. The indexing performance is strong, making it a robust log management tool. Grafana Loki is notably cost-effective.
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
 

Also Known As

No data available
SevOne
 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Grafana Loki vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.