Try our new research platform with insights from 80,000+ expert users

IBM SevOne Network Performance Management (NPM) pros and cons

Vendor: IBM

4.2 out of 5

54 reviews
96% willing to recommend

Pros & Cons summary

IBM SevOne Network Performance Management (NPM) enables real-time network performance reporting and distribution, enhancing network monitoring with universal connectors and ServiceNow integration. Its scalability supports large environments and adapts to advanced telemetry needs. However, software upgrades are difficult, alert snoozing is absent, and visualizations require improvement. Vendor integration and reporting need enhancement, and high availability is costly, risking data loss. Tech buyers should consider these factors when assessing NPM's capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM SevOne Network Performance Management offers the ability to create various real-time network performance reports, beneficial for immediate access and distribution.

The solution's flexible architecture allows for system extension and the capacity to handle large environments by adding another cluster pair.

IBM SevOne Network Performance Management is particularly valued for its scalability, enabling seamless operations even in extensive environments.

The automation feature is efficient when the CMDB is in sync, streamlining network performance monitoring processes.

Rich API capabilities and universal collector support provide customization and flexibility in data collection, integration, and monitoring.

CONS

Software upgrades are complex and not user-friendly.

Lack of a service mode setup prevents alert snoozing during specific incidents.

Customization is challenging, requiring advanced analytics and language skills.

Integration with non-Cisco SD-WAN and different vendors needs improvement.

High-frequency polling is data-intensive, impacting system performance.

IBM SevOne Network Performance Management (NPM) Pros review quotes

Chief Technology Officer at a aerospace/defense firm with 1,001-5,000 employees

Sep 13, 2015

We have increased our capability a hundred-fold over, so it was more of a customer performance thing than ROI.

Read full review

Senior Network Engineer at a media company with 10,001+ employees

Sep 13, 2015

SevOne enables us to look at the data and see that the customer has disconnected so we can stop billing and reimbursing them.

Read full review

Vice President, Engineer Lead at a financial services firm with 1,001-5,000 employees

Sep 13, 2015

Customer Service: Fantastic – responsive.

Read full review

IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,933 professionals have used our research since 2012.

Network Operations at a university with 501-1,000 employees

Oct 22, 2015

SevOne excels at gathering performance metrics and then making them quickly accessible in ways that I want to view them.

Read full review

Lead Analyst - Software Support at a comms service provider with 501-1,000 employees

Oct 22, 2015

SevOne's ability to report metrics on specific objects very quickly, whether it is a week, a month, or a year's worth of data points, has improved by leveraging short-term vs. long-term memory to provide necessary statistics so we can alleviate network impacts quickly.

Read full review

Director - Information Technology at a government with 501-1,000 employees

Oct 23, 2015

As an IT Manager this tool helps me sleep better knowing that SevOne is my eyes and ears watching the entire infrastructure.

Read full review

Network Engineer at a government with 1,001-5,000 employees

Oct 26, 2015

Fantastic – for money laid out vs. what you’re getting back, it's been great.

Read full review

Director Systems Management at a wellness & fitness company with 501-1,000 employees

Oct 26, 2015

While some competitors have a feature here or there that might be better on the whole, this is the best solution for us on the market for the dollar with the simplest ramp up and ease of administration.

Read full review

Sr. Software Engr. at a comms service provider with 501-1,000 employees

Aug 23, 2016

The reporting capabilities provided important metrics and data that helped in the oversight of our system, network, and overall IT infrastructure, both in terms of applications and hardware.

Read full review

SaaS Engineer - IBM Cloud at a tech company with 10,001+ employees

Feb 9, 2016

The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately.

Read full review

Show 10 more reviews (out of 47)

IBM SevOne Network Performance Management (NPM) Cons review quotes

Chief Technology Officer at a aerospace/defense firm with 1,001-5,000 employees

Sep 13, 2015

I think that the downstream suppression could be improved.

Read full review

Senior Network Engineer at a media company with 10,001+ employees

Sep 13, 2015

I think that the upgrade process could be improved, which can be painful at times.

Read full review

Vice President, Engineer Lead at a financial services firm with 1,001-5,000 employees

Sep 13, 2015

I would say that incorporating other technologies, we have great performance data, but if it started doing intelligence and looked at the patterns or correlations, that would be great.

Read full review

IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,933 professionals have used our research since 2012.

Network Operations at a university with 501-1,000 employees

Oct 22, 2015

Continual UI improvements are needed to reduce number of clicks needed to produce a chart.

Read full review

Lead Analyst - Software Support at a comms service provider with 501-1,000 employees

Oct 22, 2015

I think SevOne can improve by providing more details in their release notes regarding enhancements and changes.

Read full review

Director - Information Technology at a government with 501-1,000 employees

Oct 23, 2015

Enhanced baselining capability would be an improvement.

Read full review

Network Engineer at a government with 1,001-5,000 employees

Oct 26, 2015

Setup was very complex as there were issues with the device pipes. We needed a lot of intervention and technical assistance.

Read full review

Director Systems Management at a wellness & fitness company with 501-1,000 employees

Oct 26, 2015

They have all been good at trying to understand our use and business, but some push the sale too hard and that is a turn off.

Read full review

Sr. Software Engr. at a comms service provider with 501-1,000 employees

Aug 23, 2016

It needs a platform to add portals.

Read full review

SaaS Engineer - IBM Cloud at a tech company with 10,001+ employees

Feb 9, 2016

But keep in mind that if you're using the the PLA version of SevOne, the hardware support runs out in five years, so if something were to happen to the hardware after this period, it would not be covered.

Read full review

Show 10 more reviews (out of 47)

Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs IBM SevOne Network Performance Management (NPM)

Zabbix vs IBM SevOne Network Performance Management (NPM)

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Dynatrace vs IBM SevOne Network Performance Management (NPM)

IBM Security QRadar vs IBM SevOne Network Performance Management (NPM)

New Relic vs IBM SevOne Network Performance Management (NPM)

Splunk AppDynamics vs IBM SevOne Network Performance Management (NPM)

SolarWinds NPM vs IBM SevOne Network Performance Management (NPM)

Elastic Security vs IBM SevOne Network Performance Management (NPM)

PRTG Network Monitor vs IBM SevOne Network Performance Management (NPM)

Tanium vs IBM SevOne Network Performance Management (NPM)

Grafana Loki vs IBM SevOne Network Performance Management (NPM)

NinjaOne vs IBM SevOne Network Performance Management (NPM)

Splunk Observability Cloud vs IBM SevOne Network Performance Management (NPM)

Elastic Observability vs IBM SevOne Network Performance Management (NPM)

See all alternatives

Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs IBM SevOne Network Performance Management (NPM)

Zabbix vs IBM SevOne Network Performance Management (NPM)

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Dynatrace vs IBM SevOne Network Performance Management (NPM)

IBM Security QRadar vs IBM SevOne Network Performance Management (NPM)

New Relic vs IBM SevOne Network Performance Management (NPM)

Splunk AppDynamics vs IBM SevOne Network Performance Management (NPM)

SolarWinds NPM vs IBM SevOne Network Performance Management (NPM)

Elastic Security vs IBM SevOne Network Performance Management (NPM)

PRTG Network Monitor vs IBM SevOne Network Performance Management (NPM)

Tanium vs IBM SevOne Network Performance Management (NPM)

Grafana Loki vs IBM SevOne Network Performance Management (NPM)

NinjaOne vs IBM SevOne Network Performance Management (NPM)

Splunk Observability Cloud vs IBM SevOne Network Performance Management (NPM)

Elastic Observability vs IBM SevOne Network Performance Management (NPM)

See all alternatives

Related questions

94

When evaluating Network Performance Monitoring, what aspect do you think is the most important to look for?

131

What is the best network monitoring software for large enterprises?

82

What Questions Should I Ask Before Buying a Network Monitoring Tool?

74

UIM OnPrem - SaaS

105

Anyone switching from SolarWinds NPM? What is a good alternative and why?

75

What is the best tool for SQL monitoring in a large enterprise?

86

What tool do you recommend using for VoIP monitoring for a mid-sized enterprise?

84

Should we choose Nagios or PRTG?

94

Which is the best network monitoring tool: Zabbix or Solarwinds? Pros and Cons?

104

What software solution would you recommend to monitor user machines?