No more typing reviews! Try our Samantha, our new voice AI agent.

IBM SevOne Network Performance Management (NPM) pros and cons

Vendor: IBM

4.2 out of 5

54 reviews
96% willing to recommend

Pros & Cons summary

IBM SevOne Network Performance Management (NPM) enables real-time network performance reporting and distribution, enhancing network monitoring with universal connectors and ServiceNow integration. Its scalability supports large environments and adapts to advanced telemetry needs. However, software upgrades are difficult, alert snoozing is absent, and visualizations require improvement. Vendor integration and reporting need enhancement, and high availability is costly, risking data loss. Tech buyers should consider these factors when assessing NPM's capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM SevOne Network Performance Management offers the ability to create various real-time network performance reports, beneficial for immediate access and distribution.

The solution's flexible architecture allows for system extension and the capacity to handle large environments by adding another cluster pair.

IBM SevOne Network Performance Management is particularly valued for its scalability, enabling seamless operations even in extensive environments.

The automation feature is efficient when the CMDB is in sync, streamlining network performance monitoring processes.

Rich API capabilities and universal collector support provide customization and flexibility in data collection, integration, and monitoring.

CONS

Software upgrades are complex and not user-friendly.

Lack of a service mode setup prevents alert snoozing during specific incidents.

Customization is challenging, requiring advanced analytics and language skills.

Integration with non-Cisco SD-WAN and different vendors needs improvement.

High-frequency polling is data-intensive, impacting system performance.

IBM SevOne Network Performance Management (NPM) Pros review quotes

Solution Architect at Wingu

Apr 29, 2024

I like SevOne's network flow reporting.

Read full review

reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Mar 21, 2025

Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent.

Read full review

JB

Associate Director at a wellness & fitness company with 10,001+ employees

Aug 17, 2022

SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.

Read full review

IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

GL

Principal Network Engineer at a comms service provider with 10,001+ employees

Aug 2, 2022

SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful.

Read full review

YC

Senior Voice Engineer at Access4

May 12, 2022

One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast.

Read full review

JO

Lead Engineer, Monitoring Tools Team at Lumen

Mar 19, 2022

It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly.

Read full review

AD

Network Tool Manager at a financial services firm with 10,001+ employees

Apr 13, 2021

The out of the box reports and workflows are pretty good and they meet our requirements well.

Read full review

Manager of REN Operations at Rogers Communications

Apr 13, 2021

We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.

Read full review

WV

Wilmer Geo Velasquez

Sr. System Manager at ATOS

Mar 30, 2021

One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.

Read full review

reviewer1803582

Consulting Manager at a tech services company with 11-50 employees

Mar 14, 2022

We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system.

Read full review

Show 10 more reviews (out of 47)

IBM SevOne Network Performance Management (NPM) Cons review quotes

Solution Architect at Wingu

Apr 29, 2024

SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.

Read full review

reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Mar 21, 2025

There is room for improvement in the integration with different vendors and the reporting capabilities.

Read full review

JB

Associate Director at a wellness & fitness company with 10,001+ employees

Aug 17, 2022

The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered.

Read full review

IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

GL

Principal Network Engineer at a comms service provider with 10,001+ employees

Aug 2, 2022

You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance.

Read full review

YC

Senior Voice Engineer at Access4

May 12, 2022

When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...

Read full review

JO

Lead Engineer, Monitoring Tools Team at Lumen

Mar 19, 2022

High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular.

Read full review

AD

Network Tool Manager at a financial services firm with 10,001+ employees

Apr 13, 2021

The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box.

Read full review

Manager of REN Operations at Rogers Communications

Apr 13, 2021

The reporting of NMS is good, but it could be better.

Read full review

WV

Wilmer Geo Velasquez

Sr. System Manager at ATOS

Mar 30, 2021

One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.

Read full review

reviewer1803582

Consulting Manager at a tech services company with 11-50 employees

Mar 14, 2022

Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good.

Read full review

Show 10 more reviews (out of 47)

Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs IBM SevOne Network Performance Management (NPM)

Zabbix vs IBM SevOne Network Performance Management (NPM)

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Dynatrace vs IBM SevOne Network Performance Management (NPM)

IBM Security QRadar vs IBM SevOne Network Performance Management (NPM)

Splunk AppDynamics vs IBM SevOne Network Performance Management (NPM)

New Relic vs IBM SevOne Network Performance Management (NPM)

SolarWinds NPM vs IBM SevOne Network Performance Management (NPM)

Elastic Security vs IBM SevOne Network Performance Management (NPM)

Tanium vs IBM SevOne Network Performance Management (NPM)

PRTG Network Monitor vs IBM SevOne Network Performance Management (NPM)

NinjaOne vs IBM SevOne Network Performance Management (NPM)

Splunk Observability Cloud vs IBM SevOne Network Performance Management (NPM)

Nagios XI vs IBM SevOne Network Performance Management (NPM)

LogicMonitor vs IBM SevOne Network Performance Management (NPM)

See all alternatives

Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs IBM SevOne Network Performance Management (NPM)

Zabbix vs IBM SevOne Network Performance Management (NPM)

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Dynatrace vs IBM SevOne Network Performance Management (NPM)

IBM Security QRadar vs IBM SevOne Network Performance Management (NPM)

Splunk AppDynamics vs IBM SevOne Network Performance Management (NPM)

New Relic vs IBM SevOne Network Performance Management (NPM)

SolarWinds NPM vs IBM SevOne Network Performance Management (NPM)

Elastic Security vs IBM SevOne Network Performance Management (NPM)

Tanium vs IBM SevOne Network Performance Management (NPM)

PRTG Network Monitor vs IBM SevOne Network Performance Management (NPM)

NinjaOne vs IBM SevOne Network Performance Management (NPM)

Splunk Observability Cloud vs IBM SevOne Network Performance Management (NPM)

Nagios XI vs IBM SevOne Network Performance Management (NPM)

LogicMonitor vs IBM SevOne Network Performance Management (NPM)

See all alternatives

Related questions

164

When evaluating Network Performance Monitoring, what aspect do you think is the most important to look for?

185

What is the best network monitoring software for large enterprises?

146

What Questions Should I Ask Before Buying a Network Monitoring Tool?

127

UIM OnPrem - SaaS

170

Anyone switching from SolarWinds NPM? What is a good alternative and why?

136

What is the best tool for SQL monitoring in a large enterprise?

151

What tool do you recommend using for VoIP monitoring for a mid-sized enterprise?

167

Should we choose Nagios or PRTG?

151

Which is the best network monitoring tool: Zabbix or Solarwinds? Pros and Cons?

164

What software solution would you recommend to monitor user machines?