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IBM SevOne Network Performance Management (NPM) pros and cons

Vendor: IBM

4.2 out of 5

54 reviews
96% willing to recommend

Pros & Cons summary

IBM SevOne Network Performance Management (NPM) enables real-time network performance reporting and distribution, enhancing network monitoring with universal connectors and ServiceNow integration. Its scalability supports large environments and adapts to advanced telemetry needs. However, software upgrades are difficult, alert snoozing is absent, and visualizations require improvement. Vendor integration and reporting need enhancement, and high availability is costly, risking data loss. Tech buyers should consider these factors when assessing NPM's capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM SevOne Network Performance Management offers the ability to create various real-time network performance reports, beneficial for immediate access and distribution.

The solution's flexible architecture allows for system extension and the capacity to handle large environments by adding another cluster pair.

IBM SevOne Network Performance Management is particularly valued for its scalability, enabling seamless operations even in extensive environments.

The automation feature is efficient when the CMDB is in sync, streamlining network performance monitoring processes.

Rich API capabilities and universal collector support provide customization and flexibility in data collection, integration, and monitoring.

CONS

Software upgrades are complex and not user-friendly.

Lack of a service mode setup prevents alert snoozing during specific incidents.

Customization is challenging, requiring advanced analytics and language skills.

Integration with non-Cisco SD-WAN and different vendors needs improvement.

High-frequency polling is data-intensive, impacting system performance.

IBM SevOne Network Performance Management (NPM) Pros review quotes

reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Mar 21, 2025

Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent.

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JB

Associate Director at a wellness & fitness company with 10,001+ employees

Aug 17, 2022

SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.

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GL

Principal Network Engineer at a comms service provider with 10,001+ employees

Aug 2, 2022

SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful.

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IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

900,838 professionals have used our research since 2012.

Solution Architect at Wingu

Apr 29, 2024

I like SevOne's network flow reporting.

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JO

Lead Engineer, Monitoring Tools Team at Lumen

Mar 19, 2022

It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly.

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YC

Senior Voice Engineer at Access4

May 12, 2022

One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast.

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reviewer1803582

Consulting Manager at a tech services company with 11-50 employees

Mar 14, 2022

We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system.

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Solution Architect at a media company with 10,001+ employees

Jun 16, 2021

In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.

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DevOps Manager at Spark New Zealand

Jun 10, 2021

The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive.

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Network Engineer at a manufacturing company with 10,001+ employees

Jun 10, 2021

The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough.

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IBM SevOne Network Performance Management (NPM) Cons review quotes

reviewer1543041

Network monitoring engineer at a tech vendor with 10,001+ employees

Mar 21, 2025

There is room for improvement in the integration with different vendors and the reporting capabilities.

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JB

Associate Director at a wellness & fitness company with 10,001+ employees

Aug 17, 2022

The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system is administered.

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GL

Principal Network Engineer at a comms service provider with 10,001+ employees

Aug 2, 2022

You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance.

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IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

900,838 professionals have used our research since 2012.

Solution Architect at Wingu

Apr 29, 2024

SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.

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JO

Lead Engineer, Monitoring Tools Team at Lumen

Mar 19, 2022

High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular.

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YC

Senior Voice Engineer at Access4

May 12, 2022

When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...

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reviewer1803582

Consulting Manager at a tech services company with 11-50 employees

Mar 14, 2022

Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good.

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Solution Architect at a media company with 10,001+ employees

Jun 16, 2021

The reports are easy to configure but they are a bit outdated in terms of appearance and visualization.

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DevOps Manager at Spark New Zealand

Jun 10, 2021

We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight.

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Network Engineer at a manufacturing company with 10,001+ employees

Jun 10, 2021

NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions.

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Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

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Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs IBM SevOne Network Performance Management (NPM)

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

Zabbix vs IBM SevOne Network Performance Management (NPM)

Dynatrace vs IBM SevOne Network Performance Management (NPM)

IBM Security QRadar vs IBM SevOne Network Performance Management (NPM)

Splunk AppDynamics vs IBM SevOne Network Performance Management (NPM)

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Elastic Security vs IBM SevOne Network Performance Management (NPM)

Tanium vs IBM SevOne Network Performance Management (NPM)

PRTG Network Monitor vs IBM SevOne Network Performance Management (NPM)

NinjaOne vs IBM SevOne Network Performance Management (NPM)

Splunk Observability Cloud vs IBM SevOne Network Performance Management (NPM)

Nagios XI vs IBM SevOne Network Performance Management (NPM)

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