IBM SevOne Network Performance Management and LogicMonitor both compete in the network performance management category. Based on the comparison, IBM SevOne holds a slight edge with its robust scalability and comprehensive infrastructure visibility, making it suitable for large-scale deployments.
Features: IBM SevOne Network Performance Management offers agentless infrastructure visibility, accurate data collection, and real-time one-minute polling. It excels in gathering performance metrics and supports flexible monitoring of millions of objects. SevOne provides scalability and versatile reporting options. LogicMonitor is known for its robust dashboard features, offering fast data visualization. It provides customizable logic modules and granular alert tuning, enhancing monitoring capabilities. Users appreciate its ability to map environments at the network level quickly.
Room for Improvement: IBM SevOne NPM has challenges in the upgrade process, data migration, and user management. Enhancements are needed in baselining capabilities and integration. Improvements in the graphical interface and automation are also desired. LogicMonitor needs to improve its reporting capabilities and dashboards. Workflow automation, topology mapping, and cost model flexibility are areas for enhancement for large environments.
Ease of Deployment and Customer Service: IBM SevOne NPM is mainly deployed on-premises with options for private cloud, making it ideal for traditional infrastructures. Its customer service is well-rated for responsiveness. LogicMonitor supports hybrid cloud deployments, offering adaptability across IT environments. It provides a responsive customer service experience, although SevOne has an edge in user familiarity with support teams.
Pricing and ROI: IBM SevOne NPM uses a device-level pricing model with separate support costs. Though it offers a flexible financial model, its cost is higher than smaller competitors. Users report a significant ROI due to labor and operational savings. LogicMonitor's licensing structure is straightforward, offering enterprise-grade solutions at competitive rates. Scalable pricing presents challenges for very large environments, but its features are seen as justifying the cost despite a premium for advanced functionalities.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.