IBM SevOne Network Performance Management and LogicMonitor both compete in the network performance management space. IBM SevOne offers a competitive edge with its extensive network visibility and comprehensive metrics, while LogicMonitor stands out for highly customizable dashboards and alert tuning.
Features: IBM SevOne Network Performance Management excels in providing comprehensive network visibility, fast data reporting, and ease of device monitoring. Noteworthy is its one-price model without add-ons, and its leveraging of JMX and flow collection as core strengths. LogicMonitor offers highly customizable and interactive dashboards and advanced alerting features. Its flexibility with data sources and dynamic alert settings provides users with deep insights into specific metrics.
Room for Improvement: IBM SevOne users seek enhancements in data migration, detailed release notes, and a more seamless upgrade process. Additionally, improved high-frequency polling, cloud telemetry support, and server monitoring capabilities are desired. LogicMonitor users report challenges with dashboard flexibility, SLA reporting, alert storm management, and seek improved report customization, granularity, and enhanced mapping capabilities.
Ease of Deployment and Customer Service: IBM SevOne is geared towards on-premises and private cloud deployments, offering robust but varied technical support across teams. Customer service is generally highly rated with potential areas for improved responsiveness. LogicMonitor supports public cloud and hybrid deployments and is recognized for exceptional customer support and technical assistance, though there is room for improvement in deployment processes.
Pricing and ROI: IBM SevOne's pricing is flexible with negotiable terms but presents concerns over high upfront and ongoing costs. It delivers ROI by avoiding costly outages and driving operational efficiencies. LogicMonitor is appreciated for competitive pricing offering significant value. However, it might be expensive for smaller operations, but ROI is solid through reduced time management costs and infrastructure efficiency. Its ease of scaling and cost control for managed service providers is beneficial.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
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