

ManageEngine Log360 and Grafana Loki are two significant competitors in the log management sector. Grafana Loki is perceived as having the upper hand for its scalability and flexibility, offering better value despite higher price points.
Features: ManageEngine Log360 offers robust security, compliance features, and a comprehensive IT operations view. It's favored for its extensive feature range. Grafana Loki is known for efficient log indexing, visualization, and seamless integration with Grafana dashboards, making it compelling for diverse environments.
Room for Improvement: ManageEngine Log360 users emphasize the need for better performance speed, customization options, and enhanced user interface. Grafana Loki users suggest improving documentation, advanced filtering functionalities, and user-friendly setup processes. User feedback indicates ManageEngine Log360 needs specific performance enhancements.
Ease of Deployment and Customer Service: ManageEngine Log360 is praised for its straightforward deployment and strong customer service, resulting in smooth onboarding. Grafana Loki offers flexible deployment options but receives mixed reviews on support services, often requiring more technical expertise.
Pricing and ROI: ManageEngine Log360 is recognized for competitive pricing and swift ROI, suitable for budget-conscious buyers. Grafana Loki, while costlier, is seen as providing superior long-term ROI due to advanced features and integration capabilities, justifying the expense for demanding logging solutions.
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
We have not had to open any tickets yet, as we solve issues through forums and wikis.
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
I would rate their technical support as nine out of ten.
The support provided by ManageEngine Log360 is fantastic.
Loki offers great scalability, allowing us to manage and compress logs extensively.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The cloud version is competitively priced compared to other market solutions.
Since it is an open source tool, there are no charges or fees.
The price is suitable from a perspective of different pricing options.
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Grafana Loki is notably cost-effective.
The most valuable part of Loki is the ability to filter logs by keywords and devices.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
| Product | Mindshare (%) |
|---|---|
| Grafana Loki | 3.5% |
| ManageEngine Log360 | 1.4% |
| Other | 95.1% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 8 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Grafana Loki is an efficient log aggregation system known for simple setup and integration with Grafana, supporting seamless log monitoring and data visualization across environments.
Grafana Loki is a lightweight, open-source log monitoring tool that simplifies the process of dashboard creation and log collection. It offers strong integration capabilities with platforms like Kubernetes and Grafana, enhancing log collection and alert systems while ensuring cost-efficiency. Its strength lies in its robust platform for gathering detailed log data to visualize infrastructure and API performance efficiently. While it supports storing data on object-based storage across clusters, it does have areas needing improvement, such as request correlation, metric creation, and enhanced alerts. Security, dashboard intuitiveness, and Docker performance are also slated for refinements. Deployment challenges exist in environments like ECS, and older versions might experience bugs. Enhancing visualization and easing production setups would further benefit users.
What are Grafana Loki's key features?Grafana Loki finds widespread use in industries requiring comprehensive log monitoring and performance analysis, particularly in technology and infrastructure sectors. It proves essential for system health checks, device security, and network performance monitoring, aiding businesses in accessing and analyzing logs efficiently. Organizations utilize Grafana Loki to monitor system and Docker logs, optimizing performance while visualizing key data for informed decision-making.
ManageEngine Log360 offers comprehensive log management and security alerting, integrating advanced analytics for threat detection and compliance reporting. Scalable for on-premise and hybrid deployments, it facilitates incident response with seamless system integration and user-friendly monitoring.
ManageEngine Log360 enhances visibility across IT infrastructures by aggregating logs from Active Directory, file servers, and network devices, aiding in security incident detection with User Behavior Analytics and threat identification tools. Its modular approach supports compliance in vital sectors such as aerospace, contributing significantly to centralized monitoring and anomaly detection. By reducing manual log examination, Log360 aligns with both security and operational goals across diverse environments, though areas like integration with Active Directory and interface improvements are avenues for advancement. Streamlining data retention and expanding automation are priorities for its evolution, ensuring effective incident management with reduced administrative burdens.
What are the key features of ManageEngine Log360?In sectors like aerospace, Log360 supports compliance demands by integrating log management for enhanced security and regulatory reporting. Its adaptability to on-premises and hybrid structures makes it valuable for technology-driven environments, where security and efficiency are paramount.
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