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Grafana vs Prometheus Group comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Grafana offers cost-effective data visualization, appealing to non-technical leaders with easy monitoring, enhancing analytics and benefiting organizations.
Sentiment score
8.5
Prometheus Group is free and cost-effective, offering substantial savings and efficient monitoring compared to AWS native services.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
5.5
Grafana's customer service is community-driven, with efficient support, dedicated teams for pro users, and helpful forum interactions.
Sentiment score
4.0
Prometheus Group support relies on comprehensive documentation and active community forums, praised for their helpfulness and accessibility.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
6.0
Grafana offers scalability and adaptability for diverse environments but may become complex and costly with increased usage.
Sentiment score
6.9
Prometheus Group efficiently scales from small to large enterprises, supporting extensive user bases with minimal maintenance required.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
7.3
Grafana is reliable with optimized resources but may face occasional issues; it's rated 7-9 out of 10 by users.
Sentiment score
8.9
Prometheus Group is praised for stability and frequent updates, despite occasional performance issues tied to infrastructure.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

Grafana needs improvements in security, customization, documentation, AI features, integration, and other functionalities to enhance user experience.
Prometheus Group's setup and query language are challenging; improvements needed in UI, documentation, integrations, security, error handling, and pricing.
It would be better if they made the technology easy to use without needing to read extensive documentation.
Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs.
I would want to see improvements, especially in the tracing part, where following different requests between different services could be more powerful.
 

Setup Cost

Grafana's open-source version is cost-effective, while enterprise edition requires paid licenses, offering additional features and perceived good value.
Prometheus Group is cost-effective due to its open-source nature, preferred over more expensive solutions like New Relic or Datadog.
In an enterprise setting, pricing is reasonable, as many customers use it.
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Grafana is praised for its customizable dashboards, integration with various data sources, and reliable monitoring for diverse implementations.
Prometheus Group offers robust API integrations, customizable dashboards, scalability, and adaptability, ensuring efficient monitoring across diverse environments.
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
It's definitely useful for monitoring, alerting, logs, and analysis.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Prometheus Group
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.4%, up from 5.8% compared to the previous year. The mindshare of Prometheus Group is 3.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
Financial Services Firm
25%
Computer Software Company
15%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in ...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Comparisons

 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
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Find out what your peers are saying about Grafana vs. Prometheus Group and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.