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Graylog Enterprise vs Logpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Graylog Enterprise streamlines log management, enhancing efficiency, reducing costs and improving incident response and bug detection times.
Sentiment score
6.7
Logpoint ensures compliance, cost predictability, and security, offering 40% ROI and fulfilling Department of Defense contract needs.
Graylog allows our security team and IT engineers quick access to information, as it all goes to one place.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
There have been financial savings as well and increased reliability, because I don't depend on a physical server hosted in my office.
Network Administrator at a educational organization with 51-200 employees
Since I began using Graylog Enterprise, I perceive a return on investment, including a fifteen percent reduction in incident response time and twenty percent less time to find bugs.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
 

Customer Service

Sentiment score
5.2
Graylog Enterprise's customer support is highly rated for responsiveness, though Community users seek help through forums due to limited support.
Sentiment score
7.3
Logpoint's customer service is improving, but response times and communication barriers lead to varied user experiences worldwide.
Customer support for Graylog Enterprise is excellent.
Network Administrator at a educational organization with 51-200 employees
I would rate customer support a ten on a scale from one to ten because they were always very proactive with us, helping with whatever was required.
Consultor De Segurança Da Informação at a tech vendor with 10,001+ employees
The support experience generally depends on the issue complexity, but the team was very responsive and their technical guidance was also very good and constant.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
Logpoint's customer support is not sufficient with only one engineer in the US.
Cyber Security Analyst at Pacific Propeller
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
CEO at a tech consulting company with 1-10 employees
I recommend a submission to Logpoint because I worked with it before.
System Engineer at Corporate Projukti Limited
 

Scalability Issues

Sentiment score
4.6
Graylog Enterprise scales well, handling large data volumes effectively, though resource-intensiveness and documentation need improvement for optimal performance.
Sentiment score
7.2
LogPoint's modular design ensures effective scalability across enterprise environments, integrating seamlessly and handling growth efficiently with high user ratings.
More up-to-date documentation on how to do high ingestion and high search scenarios, including recommendations for configuration and deployment, would be useful.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
I haven't needed to scale so far, but I believe it will meet my needs when I expand in the future.
Network Administrator at a educational organization with 51-200 employees
The scalability of Graylog Enterprise is very good; it always responds to needs at the right time.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
It is web-based and accommodates the expansion of our organization.
Cyber Security Analyst at Pacific Propeller
Logpoint is scalable and capable of expanding.
CEO at a tech consulting company with 1-10 employees
 

Stability Issues

Sentiment score
8.1
Graylog Enterprise is stable but may experience performance issues under heavy load or specific tasks like index rotation.
Sentiment score
6.4
Logpoint offers stable performance on adequate hardware but faces issues with limited resources, occasional bugs, and diverse log handling.
Graylog Enterprise is completely stable.
Network Administrator at a educational organization with 51-200 employees
I believe Graylog Enterprise is stable; it provides a lot of information about alerts, allowing good visibility of the client's environment.
Consultor De Informação Plena at Protivity Brasil
Graylog Enterprise is stable.
Consultor De Segurança Da Informação at a tech vendor with 10,001+ employees
I have received reports indicating glitches and downtimes with Logpoint.
CEO at a tech consulting company with 1-10 employees
 

Room For Improvement

Graylog Enterprise requires scalability, cost efficiency, and ease of use while enhancing alarms, AI capabilities, and integration with systems.
Logpoint faces challenges in integration, user experience, and support, requiring improvements in detection, deployment, and interface customization.
Mainly, it's about integrations: being able to parse different sources and output to different systems easier.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
I understand that Graylog Enterprise is not a SIEM; it is a log management tool. However, it was able to meet my needs for security log monitoring specifically.
Specialist at Vihira Gets
Writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work.
Security Analyst at Netsharqs cybersecurity GmbH
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Cyber Security Analyst at Pacific Propeller
Logpoint needs to be cloud-native, as currently, it is not.
CEO at a tech consulting company with 1-10 employees
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
System Engineer at Corporate Projukti Limited
 

Setup Cost

Graylog provides a free version for small needs and a cost-effective Enterprise version for larger, scalable requirements.
Logpoint offers affordable, transparent pricing with fixed and subscription options, remaining competitive compared to other SIEM solutions.
It costs approximately $50,000 or $60,000 for 100 GB a day.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
Regarding my experience with the price, configuration cost, and licensing of Graylog Enterprise, I consider that the cost-benefit ratio is very good when compared.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
I worked in the SOC environment focusing more on analyzing alerts, but I was able to understand the configurations well, including setting up use cases and automations.
Consultor De Informação Plena at Protivity Brasil
I rate the pricing at eight, suggesting it's relatively good or affordable.
CEO at a tech consulting company with 1-10 employees
 

Valuable Features

Graylog Enterprise offers advanced log management, real-time access, and integrations, enhancing data analysis, monitoring, and user experience efficiency.
Logpoint excels with advanced logging, user-friendly interface, cost-effective pricing, and integrates UEBA and SOAR in one package.
The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
The best feature of Graylog Enterprise is its high-performance search engine that provides fast, flexible, and scalable analysis of machine data or pod data.
Junior Dev Ops Engineer at a consultancy with 11-50 employees
Monitoring improved by up to 80 percent because of having all the logs centralized.
Platform Engineering at a comms service provider with 1,001-5,000 employees
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
Cyber Security Analyst at Pacific Propeller
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
CEO at a tech consulting company with 1-10 employees
The most valuable feature, which is endpoint security, is included in Logpoint, and an extra feature is the integration.
System Engineer at Corporate Projukti Limited
 

Categories and Ranking

Graylog Enterprise
Ranking in Log Management
6th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Log Management
33rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Security Information and Event Management (SIEM) (29th), User Entity Behavior Analytics (UEBA) (14th), Endpoint Detection and Response (EDR) (39th), Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of November 2026, in the Log Management category, the mindshare of Graylog Enterprise is 2.5%, down from 5.8% compared to the previous year. The mindshare of Logpoint is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise2.5%
Logpoint1.1%
Other96.4%
Log Management
 

Featured Reviews

Gabriel R. Sousa - PeerSpot reviewer
Consultor De Informação Plena at Protivity Brasil
Centralized logging has provided full security visibility and supports faster incident investigations
I think one of the positive points Graylog Enterprise offers is this centralization of logs, which greatly facilitates investigation work. Another point is its ability to perform searches, apply filters, and run queries so that you can look for a specific event, user, or IP. I think Graylog Enterprise brought efficiency gains because when you run a search or do some research, you can save it, so you do not need to enter the query again; you just retrieve what is already saved. I think the main point regarding Graylog Enterprise features is that it helps a lot in event analysis and identification because it brings in a lot of logs and a lot of information, so you can access all the information about the alert there. I believe Graylog Enterprise's AI features are very good, allowing you to use AI to run specific searches, which brings a lot of results. Regarding the AI features of Graylog Enterprise, I did not use them in such depth as to accurately evaluate their reliability, but I believe that AI can help speed up analysis and identify some suspicious patterns, though it is important that the result is always validated by an analyst.
Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Construction Company
14%
Outsourcing Company
12%
Manufacturing Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise13
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Graylog?
I find the pricing, setup cost, and licensing of Graylog Enterprise to be somewhat expensive. However, it is cost-effective compared to other larger platforms. The pricing depends on factors such a...
What needs improvement with Graylog?
One improvement I want to see in Graylog Enterprise is artificial intelligence to help us automatically identify unusual patterns and suggest possible causes. I also want to see more ready-made das...
What is your primary use case for Graylog?
Graylog Enterprise serves as my main centralized log management solution. In our environment, we have many systems that generate logs, including servers, applications, network devices, and security...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My compan...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not contact me. Bangladesh already has a Logpoint distributor. In terms of complianc...
 

Also Known As

Graylog2
No data available
 

Overview

 

Sample Customers

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Graylog Enterprise vs. Logpoint and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.