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Graylog Enterprise vs ManageEngine Log360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Graylog Enterprise streamlines log management, enhancing efficiency, reducing costs and improving incident response and bug detection times.
Sentiment score
5.4
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
Graylog allows our security team and IT engineers quick access to information, as it all goes to one place.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
There have been financial savings as well and increased reliability, because I don't depend on a physical server hosted in my office.
Network Administrator at a educational organization with 51-200 employees
Since I began using Graylog Enterprise, I perceive a return on investment, including a fifteen percent reduction in incident response time and twenty percent less time to find bugs.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
System Engineer at Corporate Projukti Limited
 

Customer Service

Sentiment score
5.2
Graylog Enterprise's customer support is highly rated for responsiveness, though Community users seek help through forums due to limited support.
Sentiment score
7.2
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
Customer support for Graylog Enterprise is excellent.
Network Administrator at a educational organization with 51-200 employees
I would rate customer support a ten on a scale from one to ten because they were always very proactive with us, helping with whatever was required.
Consultor De Segurança Da Informação at a tech vendor with 10,001+ employees
The support experience generally depends on the issue complexity, but the team was very responsive and their technical guidance was also very good and constant.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
The solutions they provide are valuable.
System Engineer at Corporate Projukti Limited
The support provided by ManageEngine Log360 is fantastic.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
4.6
Graylog Enterprise scales well, handling large data volumes effectively, though resource-intensiveness and documentation need improvement for optimal performance.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
More up-to-date documentation on how to do high ingestion and high search scenarios, including recommendations for configuration and deployment, would be useful.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
I haven't needed to scale so far, but I believe it will meet my needs when I expand in the future.
Network Administrator at a educational organization with 51-200 employees
The scalability of Graylog Enterprise is very good; it always responds to needs at the right time.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
The technical support from ManageEngine is very good.
System Engineer at Corporate Projukti Limited
 

Stability Issues

Sentiment score
8.1
Graylog Enterprise is stable but may experience performance issues under heavy load or specific tasks like index rotation.
Sentiment score
7.5
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
Graylog Enterprise is completely stable.
Network Administrator at a educational organization with 51-200 employees
I believe Graylog Enterprise is stable; it provides a lot of information about alerts, allowing good visibility of the client's environment.
Consultor De Informação Plena at Protivity Brasil
Graylog Enterprise is stable.
Consultor De Segurança Da Informação at a tech vendor with 10,001+ employees
 

Room For Improvement

Graylog Enterprise requires scalability, cost efficiency, and ease of use while enhancing alarms, AI capabilities, and integration with systems.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
Mainly, it's about integrations: being able to parse different sources and output to different systems easier.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
I understand that Graylog Enterprise is not a SIEM; it is a log management tool. However, it was able to meet my needs for security log monitoring specifically.
Specialist at Vihira Gets
Writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work.
Security Analyst at Netsharqs cybersecurity GmbH
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
 

Setup Cost

Graylog provides a free version for small needs and a cost-effective Enterprise version for larger, scalable requirements.
ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
It costs approximately $50,000 or $60,000 for 100 GB a day.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
Regarding my experience with the price, configuration cost, and licensing of Graylog Enterprise, I consider that the cost-benefit ratio is very good when compared.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
I worked in the SOC environment focusing more on analyzing alerts, but I was able to understand the configurations well, including setting up use cases and automations.
Consultor De Informação Plena at Protivity Brasil
The price is suitable from a perspective of different pricing options.
System Engineer at Corporate Projukti Limited
 

Valuable Features

Graylog Enterprise offers advanced log management, real-time access, and integrations, enhancing data analysis, monitoring, and user experience efficiency.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
The best feature of Graylog Enterprise is its high-performance search engine that provides fast, flexible, and scalable analysis of machine data or pod data.
Junior Dev Ops Engineer at a consultancy with 11-50 employees
Monitoring improved by up to 80 percent because of having all the logs centralized.
Platform Engineering at a comms service provider with 1,001-5,000 employees
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Graylog Enterprise
Ranking in Log Management
6th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
25th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (25th), User Entity Behavior Analytics (UEBA) (13th)
 

Mindshare comparison

As of November 2026, in the Log Management category, the mindshare of Graylog Enterprise is 2.5%, down from 5.8% compared to the previous year. The mindshare of ManageEngine Log360 is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise2.5%
ManageEngine Log3601.3%
Other96.2%
Log Management
 

Featured Reviews

Gabriel R. Sousa - PeerSpot reviewer
Consultor De Informação Plena at Protivity Brasil
Centralized logging has provided full security visibility and supports faster incident investigations
I think one of the positive points Graylog Enterprise offers is this centralization of logs, which greatly facilitates investigation work. Another point is its ability to perform searches, apply filters, and run queries so that you can look for a specific event, user, or IP. I think Graylog Enterprise brought efficiency gains because when you run a search or do some research, you can save it, so you do not need to enter the query again; you just retrieve what is already saved. I think the main point regarding Graylog Enterprise features is that it helps a lot in event analysis and identification because it brings in a lot of logs and a lot of information, so you can access all the information about the alert there. I believe Graylog Enterprise's AI features are very good, allowing you to use AI to run specific searches, which brings a lot of results. Regarding the AI features of Graylog Enterprise, I did not use them in such depth as to accurately evaluate their reliability, but I believe that AI can help speed up analysis and identify some suspicious patterns, though it is important that the result is always validated by an analyst.
Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
12%
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise13
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Graylog?
I find the pricing, setup cost, and licensing of Graylog Enterprise to be somewhat expensive. However, it is cost-effective compared to other larger platforms. The pricing depends on factors such a...
What needs improvement with Graylog?
One improvement I want to see in Graylog Enterprise is artificial intelligence to help us automatically identify unusual patterns and suggest possible causes. I also want to see more ready-made das...
What is your primary use case for Graylog?
Graylog Enterprise serves as my main centralized log management solution. In our environment, we have many systems that generate logs, including servers, applications, network devices, and security...
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
 

Also Known As

Graylog2
No data available
 

Overview

 

Sample Customers

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Graylog Enterprise vs. ManageEngine Log360 and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.