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HCL Connections vs Zoho Connect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Connections
Ranking in Enterprise Social Software
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (5th)
Zoho Connect
Ranking in Enterprise Social Software
8th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of HCL Connections is 2.8%, up from 1.5% compared to the previous year. The mindshare of Zoho Connect is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Zoho Connect1.1%
HCL Connections2.8%
Other96.1%
Enterprise Social Software
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
Kanishk Khandelwal - PeerSpot reviewer
Web Developer at a tech services company with 11-50 employees
Task assignments have become more efficient with custom workflows and automated actions
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task. While there is an option to archive a task, a direct option to delete a task after a period would be beneficial. Another issue is that when changing the stage of a task, we have to refresh the page to see if the stage has changed. It would be helpful if there was a real-time update feature in the user interface to show task stage changes without requiring manual refresh.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Connections would be that it opens up communication silos that previously existed in the company, so that people have the opportunity to discover talents and interests in other areas that may not pertain to their normal job function."
"For example, you can really collaborate in multiple channels, using Connections, so whether it's cognitive collaboration, or file or content collaboration, it makes it much easier."
"The ability to search the content, make every content searchable and the ability to share with the external parties are the most important features."
"IBM Connections is a great product, with new functionality each year."
"The possibility to share files in a unified way helps our organization."
"The integration of all tools delivered by the platform itself is the most valuable feature of this product, in addition to its ability to integrate with already available default infrastructure tools within the company (like central directories (LDAP’s), load balancer infra or HTTP infra, which is already in place)."
"IBM Connections provides a single solution that offers profiles, communities, file sharing, wikis, blogs, surveys, activities, bookmarks, forums, ideation, activity streams and events."
"Especially in a distributed organisation like us, it helps to enhance collaboration and gain faster business results."
"There are many features of Zoho Connect that I find most valuable; we can design our own tasks, decide if we cancel or deliver a task, determine after how many days the task will be deleted automatically, assign different tasks to different members, and move them using Deluge automation."
 

Cons

"For most of my users, the consistent feedback has been about how difficult it is to use and how the interface is poorly designed."
"Mac users currently only have File Sync support and no plugins are available for Linux desktop users, leaving these users heavily dependent of the web user interface."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"Movies with high resolution after uploaded in the community had bad quality, were unreadable, or we couldn’t upload files in AVI or WMV."
"The file plugin for Mac need some improvement."
"For us in the IBM Connections Cloud, we would like to use the capability for instant messages, but we need to have the groups sync up to the cloud from the on-premise, which it doesn't do at this point of time."
"Support needs improvement. The product seems to be released with a lot of bugs."
"The perfect software doesn't exist, but I think Connections is really a good piece of software with few things lacking."
"A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period."
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Top Industries

By visitors reading reviews
Outsourcing Company
18%
Construction Company
16%
Manufacturing Company
11%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise26
No data available
 

Questions from the Community

What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
What needs improvement with Zoho Connect?
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task...
What is your primary use case for Zoho Connect?
I have used Zoho Connect for a project of my client, and the project took around two to three months, so I have experience with Zoho Connect for about two to three months. My client uses Zoho Conne...
What advice do you have for others considering Zoho Connect?
I do not have information about Zoho Connect pricing because the client had already purchased it. I only worked on implementing functions and adding features. Zoho Connect does not require any main...
 

Comparisons

 

Also Known As

IBM Connections, Lotus Connections
No data available
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
Information Not Available
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