HCL Sametime vs ShoreTel Sky comparison

The compared HCLSoftware and Mitel solutions aren't in the same category. HCLSoftware is ranked #19 in VM , with an average rating of 8.0, and holds a 0.3% mindshare in the category. Mitel is ranked #15 in UC , and holds a 1.7% mindshare. Additionally, 75% of HCLSoftware users are willing to recommend the solution, compared to 80% of Mitel users who would recommend it.

HCL Sametime

Read 5 HCL Sametime reviews

86 Views
44 Comparison Views

75% willing to recommend

ShoreTel Sky

Read 7 ShoreTel Sky reviews

89 Views
37 Comparison Views

80% willing to recommend

HCL Sametime

ShoreTel Sky

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between HCL Sametime and ShoreTel Sky based on real PeerSpot user reviews.

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Buyer's Guide

Virtual Meetings

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HCL Sametime

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Virtual Meetings (19th)

ShoreTel Sky

Average Rating

7.8

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Unified Communications (15th), IP Telephony & Unified Communications (7th)

Mindshare comparison

HCL Sametime and ShoreTel Sky aren’t in the same category and serve different purposes. HCL Sametime is designed for Virtual Meetings and holds a mindshare of 0.3%, down 0.6% compared to last year.
ShoreTel Sky, on the other hand, focuses on Unified Communications, holds 1.7% mindshare, up 1.0% since last year.

Virtual Meetings

Unified Communications

Featured Reviews

Bogdan Chechlowski

Kierownik Biura Informatyki at EIB SA

Stable product, communicate very fast and allows to see who's online in the office or work environment

It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature. The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…

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it_user202980

Director of Online Operations at a manufacturing company with 51-200 employees

The portal is very good, but could use more function and streamline, especially in the call flow section.

Using Shortel sky has been great for our company. We have a normal to high employee turn over rate, especially in our sales dept. And having access to the shortel sky portal has made this simple for IT to make the changes Every time we hire a new employee, we can have them up and running in a…

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with HCL Sametime?

I view it as part of HCL Notes and Domino, and my opinion is similar to those products. It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or oth...

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What is your primary use case for HCL Sametime?

It was used for communication through text messages, primarily.

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What advice do you have for others considering HCL Sametime?

Overall, it was quite good. I would rate it an eight out of ten. It's a better product than some others from HCL, but overall, I wouldn't recommend it, given the availability of superior alternatives.

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Comparisons

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Product Reports

Buyer's Guide

Virtual Meetings

April 2025

Download HCL Sametime product report

Buyer's Guide

Unified Communications

April 2025

Download ShoreTel Sky product report

Also Known As

Lotus Sametime, IBM Lotus Sametime

No data available

Overview

HCL Sametime. Secure Conversations Across Any Device

Your company can’t afford to take any data risks, but your teams still need to be able to interact and react quickly, wherever they are working. Sametime offers modern instant messaging, file-sharing, and online meetings with the proven security your business can trust.

HCLSoftware

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.

Mitel

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG

Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: April 2025.

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849,475 professionals have used our research since 2012.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.