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HCL Sametime vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Sametime
Ranking in Virtual Meetings
19th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of HCL Sametime is 0.5%, down from 0.6% compared to the previous year. The mindshare of Webex is 16.2%, up from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Bogdan Chechlowski - PeerSpot reviewer
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…
Wajid Khattak - PeerSpot reviewer
Easy to use, enables remote meetings, and saves time and money
We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security was quite good."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"Once it's running, it's okay."
"It is a valuable solution for virtual meetings."
"In terms of stability, the solution is reliable."
"The product's initial setup phase is very straightforward."
"The most valuable option is screen sharing."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."
 

Cons

"The webinar should be integrated into Sametime for a larger number of participants."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"I would like to see additional online chat capabilities"
"There could be a feature available to record the meetings."
"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."
"I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or something else."
"They should work to make it simpler."
"They should integrate the solution with multiple hardware vendors."
 

Pricing and Cost Advice

Information not available
"The solution is low-cost for a hybrid model."
"The pricing of this solution is fine and I am satisfied with it."
"For me, there is no licensing fee."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
"The price should be improved significantly."
"Webex is very expensive."
"I use the solution for free because I don't use the solution's enterprise version."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
report
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860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Financial Services Firm
13%
Government
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with HCL Sametime?
I view it as part of HCL Notes and Domino, and my opinion is similar to those products. It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or oth...
What is your primary use case for HCL Sametime?
It was used for communication through text messages, primarily.
What advice do you have for others considering HCL Sametime?
Overall, it was quite good. I would rate it an eight out of ten. It's a better product than some others from HCL, but overall, I wouldn't recommend it, given the availability of superior alternatives.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Comparisons

No data available
 

Also Known As

Lotus Sametime, IBM Lotus Sametime
Cisco Spark
 

Overview

 

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about HCL Sametime vs. Webex and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.