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Heimdal Endpoint Security vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Endpoint Detection and Response (EDR)
6th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Extended Detection and Response (XDR) (4th), AI-Powered Cybersecurity Platforms (1st)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
40th
Ranking in Endpoint Detection and Response (EDR)
40th
Ranking in Ransomware Protection
11th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (23rd), Domain Name System (DNS) Security (12th)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
30th
Ranking in Endpoint Detection and Response (EDR)
31st
Ranking in Ransomware Protection
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Security Incident Response (8th)
 

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
VMware Carbon Black Endpoint2.0%
Heimdal Endpoint Security0.6%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"The tool is easy to use."
"The user interface of the solution is sophisticated and straightforward."
"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"Palo Alto is the core of the security infrastructure in the environment."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"It is a scalable solution...The initial setup was straightforward."
"The initial setup is pretty straightforward."
"During the company’s transition, we had a memory scraper infiltrate our network, and with the help of Carbon Black, we isolated the outbreak to a few point of sale machines."
"The most valuable feature is that it detects and stops malicious executables."
"Since March of 2018, we have not had a malicious intrusion success."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"We would also like to have advanced tech protection and email scanning."
"This is a very costly product."
"Product might have some bugs."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"The licensing price is a bit expensive when compared with other solutions."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"There is room for improvement in the support and service team."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"Enterprise capabilities are probably a hindrance for a large organization to take up such a product."
"The support is poor."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"This is an expensive solution."
"The pricing is a little high. It is per user per year."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It has reasonable pricing for the use cases it provides to the company."
"I am using the Community edition."
Information not available
"The platform is expensive."
"Carbon Black provides competitive pricing."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
"The product’s price is less expensive than other vendors."
"The pricing [is] more or less the same as other similar solutions."
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
15%
Computer Software Company
11%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2026.
900,747 professionals have used our research since 2012.