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Bitdefender GravityZone EDR vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (38th), Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Bitdefender GravityZone EDR is 1.5%, down from 2.5% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Bitdefender GravityZone EDR1.5%
Heimdal Endpoint Security0.7%
Other94.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by this product is good, as is the endpoint reporting."
"The dashboard is customizable."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"Traps pays for itself within the first 16 months of a three-year subscription."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"Palo Alto is the core of the security infrastructure in the environment."
"I have access to it from anywhere."
"It was easy to set up."
"The product is worth the investment."
"The most valuable features of Bitdefender GravityZone EDR are the overall investigation it provides to us and the hierarchy of the events that it portrays to us, which are really good."
"It's very easy to set up, it's simple to deploy and you can really control every aspect."
"We have been running the solution for a long time through various versions and we have not had any viruses or malware breaches."
"The product is solid, it's why we chose to distribute it, we're very particular about the products we distribute and only take the best, so we don't distribute Symantec or any other AV solutions."
"The stability has been good, the performance is reliable, there are no bugs or glitches, and it doesn't crash or freeze."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"A little bit more automation would be nice."
"Managing the product should be easier."
"Dashboards do not allow everyone to see what's happening."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The installation is not straightforward and should be easier to do."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"We did struggle with the initial setup."
"It would be better if it was more of a real-time solution, like SentinelOne."
"When patching devices for updates, if a device is not switched on, it does not provide information dynamically."
"The product can be improved by identifying errors."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The solution is expensive. It's pricing is on a yearly-basis."
"The pricing is a little bit on the expensive side."
"It is "expensive" and flexible."
"The price was fine."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Each endpoint device we purchased came with its own license."
"It has a suitable price for every company and organization."
"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"The solution's pricing is average."
"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"Licensing is done on a yearly basis and it's workstation-based."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
12%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
6%
Construction Company
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I would like to see improvements in Bitdefender GravityZone EDR to better support older machines. From my experience,...
What is your primary use case for Bitdefender GravityZone Ultra?
My usual use cases for Bitdefender GravityZone EDR mostly involve zoning, reviewing EDR policies, and vetting for pos...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Bitdefender GravityZone Ultra, Bitdefender GravityZone
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mentor Graphics, Rudersdal Kommune
Brother, Symbion, CPH West
Find out what your peers are saying about SentinelOne, CrowdStrike, Microsoft and others in Endpoint Detection and Response (EDR). Updated: September 2026.
913,806 professionals have used our research since 2012.