

Bitdefender GravityZone EDR and Huntress Managed ITDR compete in the endpoint protection category. Bitdefender seems to have the upper hand with a robust feature set and broad deployment capabilities, although both offer strong ROI and commendable customer support.
Features: Bitdefender offers a diverse range of features including installation and configuration simplicity, endpoint protection management, application blacklisting, and sophisticated EDR capabilities. It also provides advanced features like traffic scanning and device control directly from the cloud. Huntress Managed ITDR concentrates on ITDR capabilities with particular strength in threat analytics, real-time monitoring, and automatic remediation features within Microsoft 365 environments.
Room for Improvement: Bitdefender could enhance user analytics, reporting, and server-endpoint communication. There are also challenges with installation on certain machines. Huntress could improve exclusions customization, compliance issue handling, and detection capabilities within the US while expanding integrations beyond Microsoft.
Ease of Deployment and Customer Service: Bitdefender supports diverse environments, including hybrid, public, and private clouds. Meanwhile, Huntress primarily functions in public cloud settings. Both have technical support rated highly, although Bitdefender users report mixed experiences in reaching support, whereas Huntress users experience responsive support with minimal complexity.
Pricing and ROI: Bitdefender GravityZone EDR is valued for its cost-effectiveness, flexibility with licensing options, and bundled MSP packages, leading to a strong ROI without hidden costs. Huntress Managed ITDR is also reasonably priced, offering significant coverage and 24/7 vigilance, often more cost-effective than competitors. Both solutions provide solid ROI through reduced threat detection and response times.
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
I would rate customer service and support as nine out of ten.
I have heard that their response time is pretty good, usually under 24 hours.
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.
They've been very responsive when we have had to use them.
Mac is not supported.
I would rate the scalability of Bitdefender EDR as nine out of ten.
I've never had limitations on scaling or performance issues.
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
Once it is deployed, it updates automatically and takes care of itself.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
I think it was two or three dollars a user a month.
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
The features I find most effective for threat detection include centralized control policy distribution.
It provides protection against M365 identity compromises, like admin account breaches.
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
| Product | Market Share (%) |
|---|---|
| Bitdefender GravityZone EDR | 2.1% |
| CrowdStrike Falcon | 9.2% |
| Microsoft Defender for Endpoint | 7.9% |
| Other | 80.8% |
| Product | Market Share (%) |
|---|---|
| Huntress Managed ITDR | 4.9% |
| CrowdStrike Falcon | 13.4% |
| Microsoft Defender for Identity | 11.1% |
| Other | 70.6% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 9 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 1 |
Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.
Bitdefender GravityZone Ultra Features
Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:
Bitdefender GravityZone Ultra Benefits
There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.
Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”
PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”
Huntress Managed ITDR specializes in protecting Microsoft 365 environments by analyzing abnormal logons, run events, and unsanctioned VPNs. It offers efficient deployment, direct SOC support, and seamless integration with Microsoft Defender, enhancing security strategies against identity compromises.
Huntress Managed ITDR provides a robust platform for centralized management of Microsoft environments. It emphasizes fast deployment and automatic remediation to protect against threats such as admin account breaches. With direct SOC support, it offers actionable insights and reports that bolster security measures. Though improvements are needed in areas like reporting and interface responsiveness, it remains a cost-effective choice for those integrating with Microsoft Defender for Endpoint, helping organizations guard against abnormal logins and vulnerabilities.
What are the key features of Huntress Managed ITDR?Huntress Managed ITDR is employed across multiple industries to integrate clients with Microsoft 365 and secure their endpoints and cloud tenants. They use the platform for monitoring activity and preventing unauthorized access. Managed Service Providers utilize it for its robust threat detection and sign-in awareness, connecting devices to handle incidents efficiently.
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