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Bitdefender GravityZone EDR vs CrowdStrike Falcon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR improves security and ROI with quick detection, meeting budget needs and supporting business activity.
Sentiment score
7.4
CrowdStrike Falcon enhances productivity and security, reducing costs and downtime while efficiently managing threats with rapid deployment and detection.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR support is praised for responsiveness but criticized for delays, ticket issues, and language barriers.
Sentiment score
7.0
CrowdStrike Falcon support is valued for responsiveness and expertise, though growth causes delays; premium support is highly rated.
I would rate customer service and support as nine out of ten.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is praised for its scalability, efficiently handling environments and growing demands across various operating systems.
Sentiment score
7.9
CrowdStrike Falcon's scalability and adaptability make it ideal for diverse platforms, though costs may limit expansive deployments.
I would rate the scalability of Bitdefender EDR as nine out of ten.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, efficiency, minimal resource use, low bugs, and high reliability by users.
Sentiment score
8.1
CrowdStrike Falcon is highly regarded for its stability, efficiency, and reliability, with minor update issues quickly resolved.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
 

Room For Improvement

Bitdefender GravityZone EDR needs performance, integration, user-friendly updates, threat intelligence improvement, and enhanced pricing, support, and installation.
CrowdStrike Falcon needs system integration, better reporting, reduced false positives, enhanced support, advanced features, and flexible pricing.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
 

Setup Cost

Bitdefender GravityZone EDR provides flexible, cost-effective pricing with variable rates based on endpoints and infrastructure needs.
CrowdStrike Falcon's pricing ranges from $30-$100 per user annually, ideal for large enterprises but costly for smaller businesses.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
 

Valuable Features

Bitdefender GravityZone EDR provides advanced protection with AI-driven features, seamless integration, and minimal resource usage, ensuring superior security.
CrowdStrike Falcon provides robust threat intelligence, AI-driven detection, and seamless integration with minimal system impact and intuitive interface.
The features I find most effective for threat detection include centralized control policy distribution.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
132
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (2nd), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of CrowdStrike Falcon is 14.4%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Waleed Omar - PeerSpot reviewer
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. CrowdStrike Falcon and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.