

CrowdStrike Falcon and Bitdefender GravityZone EDR are two leading solutions in the endpoint detection and response (EDR) category, each with unique strengths. CrowdStrike Falcon seems to have an edge in terms of flexibility and proactive threat hunting, while Bitdefender excels in patch management and sandboxing capabilities.
Features: CrowdStrike Falcon is known for real-time threat detection, AI and machine learning capabilities, and minimal system impact, ensuring seamless integration across cloud environments. Its remote connection feature facilitates in-depth endpoint investigations. Bitdefender GravityZone EDR offers robust patch management, sandboxing, and HyperDetect features that provide deep insights into endpoint security.
Room for Improvement: CrowdStrike Falcon users desire enhancements in threat analysis correlation, false positive reduction, and integration with other technologies. Report functionalities, such as visual dashboards, could be improved. For Bitdefender GravityZone EDR, improved patch management, resource usage on endpoints, and a more intuitive user interface are suggested improvements. There is also a demand for faster implementation and better support for Mac devices. Both products could enhance integration with other security systems.
Ease of Deployment and Customer Service: CrowdStrike Falcon is praised for its ease of deployment across public cloud, hybrid cloud, and on-premises environments. Its technical support is highly rated for responsiveness and expertise. Bitdefender GravityZone EDR is similarly flexible but stands out for cost-effectiveness and ease of license management. While its support is helpful, more personalized and swift service is desired. Both products offer a smooth deployment process, but CrowdStrike's customer service is considered more robust.
Pricing and ROI: Both solutions offer competitive pricing in their segments. CrowdStrike is known for a higher price point but offers a comprehensive feature set that delivers strong ROI through reduced incident handling time and increased operational efficiency. Bitdefender GravityZone EDR is viewed as more cost-effective, especially for smaller organizations, providing good value and flexible pricing models. The significant difference in initial cost versus long-term savings and effectiveness highlights the distinct appeals of each solution.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
I would rate customer service and support as nine out of ten.
I have heard that their response time is pretty good, usually under 24 hours.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Mac is not supported.
I would rate the scalability of Bitdefender EDR as nine out of ten.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
The features I find most effective for threat detection include centralized control policy distribution.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 9.2% |
| Bitdefender GravityZone EDR | 2.1% |
| Other | 88.7% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 9 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.
Bitdefender GravityZone Ultra Features
Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:
Bitdefender GravityZone Ultra Benefits
There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.
Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”
PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
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