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Help Scout vs Missive comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Help Scout
Ranking in Shared Inbox
4th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Communications Management (CCM) (27th)
Missive
Ranking in Shared Inbox
3rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Shared Inbox category, the mindshare of Help Scout is 10.9%, up from 9.3% compared to the previous year. The mindshare of Missive is 12.4%, up from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Shared Inbox Market Share Distribution
ProductMarket Share (%)
Missive12.4%
Help Scout10.9%
Other76.7%
Shared Inbox
 

Comparisons

No data available
 

Overview