HPE OneView vs New Relic comparison

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HPE OneView

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Executive SummaryUpdated on Oct 9, 2024

HPE OneView and New Relic operate in IT management and application performance monitoring, respectively. HPE OneView may have the upper hand in automation and integrated platform management, while New Relic excels in detailed application performance insights.

Features: HPE OneView offers an automation-focused integrated platform that manages diverse environments efficiently. Its single-pane-of-glass view supports time-saving features for various HPE systems and simplifies server health monitoring through centralized management. New Relic provides robust application performance monitoring with detailed server and application insights, supports error tracking and real-time metrics, and allows custom dashboards for enhanced operational efficiency.

Room for Improvement: HPE OneView could improve its integration with non-HPE components and enhance speed and alert management. Users also seek better customization and more detailed reporting capabilities. New Relic users express concerns about data privacy and desire improved alerting and integration options. They also want more control and clearer pricing structures.

Ease of Deployment and Customer Service: HPE OneView primarily deploys on-premises with mixed experiences in technical support, ranging from excellent engagement to slow responses. New Relic, mostly used in the public cloud, receives generally positive feedback for responsive support, although some users seek more streamlined assistance. Its SaaS model simplifies deployment.

Pricing and ROI: HPE OneView offers competitive pricing with various licensing models, providing a favorable return on investment through streamlined management. New Relic's pricing is viewed as high, particularly for smaller businesses or large deployments, but its capabilities in advanced monitoring offer significant productivity improvements despite the complex pricing model.

To learn more, read our detailed HPE OneView vs. New Relic Report (Updated: June 2026).

HPE OneView vs. New Relic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

HPE OneView streamlines hardware setup, saves time, simplifies networking, and provides significant ROI advantages for most users.

Sentiment score

6.2

New Relic users see improved efficiency, faster issue resolution, reduced downtime, and positive ROI despite premium costs.

No quotes available

For more quotes and insights, download the HPE OneView report

There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.

BasilJiji

System engineer at a retailer with 10,001+ employees

There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.

For more quotes and insights, download the New Relic report

senior software at Norton Lifelock

After implementing New Relic, we have decreased staffing requirements while saving time and money.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

Customer Service

Sentiment score

8.1

HPE OneView customer service experiences vary, with efficient high-level support but challenges at initial levels, often rated 8/10.

Sentiment score

7.4

New Relic's support is rated positively for quick responses, professionalism, and effective assistance, despite occasional delays.

The customer service and support have been responsive.

Sr. Systems Engineer at a media company with 5,001-10,000 employees

I would give the quality of HPE OneView's technical support an eight out of ten rating, indicating good customer service and support in my opinion.

Presales engineer and consultant at Hybrid Tech

The technical support for HPE OneView rates as an 8 on a scale from 1 to 10, where 1 is the worst and 10 is the best.

For more quotes and insights, download the HPE OneView report

Technology Management Consultant at National Institute for Smart Government - NISG

If I drop an email to them, they will respond quickly to my email.

Vamsi Busa

Senior DevOps Engineer at a tech vendor with 10,001+ employees

Customer support from New Relic is very good, and we rarely need to create support tickets.

For more quotes and insights, download the New Relic report

senior software at Norton Lifelock

They are very polite and helped him out.

TusharGoel

Cloud Engineer at TO THE NEW Digital

Scalability Issues

Sentiment score

8.5

HPE OneView facilitates infrastructure growth with seamless integration, preferred for scalability and managing large server environments effectively.

Sentiment score

7.7

New Relic scales well with diverse infrastructures, is generally cost-effective, but has some limitations with specific integrations like Kubernetes.

HPE OneView is highly scalable, especially useful for organizations with large infrastructures.

Presales engineer and consultant at Hybrid Tech

HPE OneView is a scalable solution since you can integrate any number of servers based on your license.

Technology Management Consultant at National Institute for Smart Government - NISG

Scalability is fine as we can add Synergy frames and extend many frames as needed.

For more quotes and insights, download the HPE OneView report

Sr. Systems Engineer at a media company with 5,001-10,000 employees

We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.

For more quotes and insights, download the New Relic report

senior software at Norton Lifelock

It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.

TusharGoel

Cloud Engineer at TO THE NEW Digital

Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.

reviewer2805771

Senior Observability Engineer I at a computer software company with 51-200 employees

Stability Issues

Sentiment score

6.6

HPE OneView is highly reliable with most versions stable, though minor bugs exist, and timely upgrades enhance performance.

Sentiment score

7.9

New Relic is reliable and stable, handling heavy data well, although it requires familiarity with occasional performance issues.

The stability of the blades is concerning; we have frequent issues with blades having memory or power issues.

Sr. Systems Engineer at a media company with 5,001-10,000 employees

HPE OneView is a stable solution that works efficiently.

Technology Management Consultant at National Institute for Smart Government - NISG

It supports unified monitoring effectively but may have areas for enhancement.

For more quotes and insights, download the HPE OneView report

Presales engineer and consultant at Hybrid Tech

New Relic lags sometimes.

TusharGoel

Cloud Engineer at TO THE NEW Digital

New Relic is stable based on my experience, as I have not seen any problems with the UI.

Oleksii Barybin

Contingent Worker at a retailer with 10,001+ employees

For more quotes and insights, download the New Relic report

Room For Improvement

HPE OneView users want better integration, enhanced support, improved management features, user-friendly interface, and reduced licensing costs.

New Relic faces criticism for complex interfaces, limited data retention, high pricing, and inefficient configuration impacting user experience.

The upgrade process is lengthy, requiring careful planning as we cannot match ESXi versions without aligning OneView first, leading to delays.

Sr. Systems Engineer at a media company with 5,001-10,000 employees

I believe the prices of HPE OneView should be reduced, as it is quite expensive.

Presales engineer and consultant at Hybrid Tech

From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.

For more quotes and insights, download the HPE OneView report

Technology Management Consultant at National Institute for Smart Government - NISG

If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.

BasilJiji

System engineer at a retailer with 10,001+ employees

Using real-time data, if there are any malicious patterns or something happening, they can identify those.

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

For more quotes and insights, download the New Relic report

Setup Cost

HPE OneView pricing varies significantly, viewed as cost-effective by some yet expensive by others, depending on deployment scale.

New Relic offers varied pricing based on features and usage, with some high costs but essential capabilities for enterprises.

Customers need to pay a substantial amount for the licenses, especially when monitoring a large number of servers and storages.

Presales engineer and consultant at Hybrid Tech

Our main concern is managing expenses related to the VMware licensing model which affects blade usage.

For more quotes and insights, download the HPE OneView report

Sr. Systems Engineer at a media company with 5,001-10,000 employees

Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.

For more quotes and insights, download the New Relic report

senior software at Norton Lifelock

My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.

Palak Bhawsar

DevOps engineer at a tech company with 5,001-10,000 employees

As we talk about pricing, it is not that much cheaper.

HemantKumar7

Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees

Valuable Features

HPE OneView streamlines infrastructure management with automation, improving efficiency, deployment speed, and operational visibility for enhanced user experience.

New Relic offers real-time performance monitoring, analytics, and integration features, enhancing application performance and client satisfaction.

I can monitor everything in one view, which has significantly improved operational efficiency for us.

Presales engineer and consultant at Hybrid Tech

The ease of management with HPE OneView is excellent.

Sr. Systems Engineer at a media company with 5,001-10,000 employees

One of the best features of HPE OneView is that you get a complete architecture with a single click.

For more quotes and insights, download the HPE OneView report

Technology Management Consultant at National Institute for Smart Government - NISG

Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.

Pietro Dell'Erba

Head of API at a marketing services firm with 11-50 employees

New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.

Aditya Krishnakumar

Senior SRE Engineer at SentinelOne

New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.

For more quotes and insights, download the New Relic report

senior software at Norton Lifelock

Categories and Ranking

HPE OneView

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

175

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of HPE OneView is 1.1%, down from 1.4% compared to the previous year. The mindshare of New Relic is 2.4%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.4%
HPE OneView	1.1%
Other	96.5%

IT Infrastructure Monitoring

Featured Reviews

Gaining seamless monitoring and customization capabilities

Technology Management Consultant at National Institute for Smart Government - NISG

One of the best features of HPE OneView is that you get a complete architecture with a single click. The analytics and monitoring tools in HPE OneView are superior to other network monitoring platforms such as Nagios. The features include multiple modules that allow you to create and write your own scripts based on your requirements for different servers such as database servers or tapping roaming servers. There is more feasibility when using HP Service Manager because, unlike other tools with predefined standards for script writing, we have the option for customization as per our choice, and dashboard reports can be customized.

Read full review

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Construction Company

10%

Manufacturing Company

Outsourcing Company

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	15
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	79

Questions from the Community

What needs improvement with HPE OneView?

From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.

What is your primary use case for HPE OneView?

The typical use case for HPE OneView addresses a shift from manual monitoring, where clients needed to log in to the server every hour. After integrating everything on HP Service Manager and HP Ope...

What advice do you have for others considering HPE OneView?

Regarding the integration capabilities of HPE OneView with platforms such as VMware, SAP, or other platforms, I work for Telecom VAS servers, for SMSC, CMC, and CRB. We already have an HP team in p...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What needs improvement with New Relic Insights?

While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...

What is your primary use case for New Relic Insights?

Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...

NetApp Data Infrastructure Insights vs HPE OneView

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Elastic Observability vs New Relic

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Product Reports

HPE OneView

Download HPE OneView product report

Download New Relic product report

Also Known As

HP OneView

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

HPE OneView offers a centralized platform for managing IT infrastructure with ease, emphasizing automation and reducing errors. Its integrated approach provides users unified control over storage, compute, and network management.

HPE OneView delivers comprehensive infrastructure visibility and effective monitoring through a user-friendly interface. Automation, real-time alerts, and quick server deployment enhance operational efficiency. Seamless integration and profile templates further streamline workflows. Despite its strengths, some users seek improved navigation, faster response times, and extended platform support. Enhanced reporting and support for older hardware models are desirable.

What key features make HPE OneView valuable?

Single Pane of Glass: Centralized management across IT infrastructure.
Automation: Streamlines processes and reduces deployment times.
Real-Time Alerts: Provides timely notifications for proactive management.
User-Friendly Interface: Enhances ease of use and reduces training time.
Profile Templates: Simplifies configuration for consistent deployments.
Unified Console: Supports storage, compute, and network management seamlessly.

What ROI should users consider when evaluating HPE OneView?

Efficiency Gains: Automation reduces manual effort and errors.
Improved Monitoring: Centralized alerts ensure quick issue resolution.
Deployment Speed: Faster setup times for IT resources.
Integration Benefits: Seamless connections with virtualization platforms enhance workflows.
Cost Reduction: Streamlined operations lower operational expenses.

Companies leverage HPE OneView across sectors such as finance, telecom, and government, utilizing its capabilities for unified monitoring, management, and configuration. It's implemented on-premises and as a hybrid cloud management interface, supporting environments like Synergy and VMware. By integrating with virtualization platforms, it advances hardware, firmware, and network management efficiency, significantly reducing manual processes.

Hewlett Packard Enterprise

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Asante, ITS Nordics, Columbus Communications, Mansfield Oil

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

HPE OneView vs. New Relic