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Huawei eSight vs LogicMonitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huawei eSight
Ranking in IT Infrastructure Monitoring
57th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (15th)
LogicMonitor
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (6th), Container Monitoring (4th), Cloud Monitoring Software (5th), AIOps (5th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. The mindshare of LogicMonitor is 2.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
LogicMonitor2.5%
Huawei eSight0.9%
Other96.6%
IT Infrastructure Monitoring
 

Featured Reviews

Gary Strydom - PeerSpot reviewer
Desktop Analyst at Transnet
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.
Anshuman Thakur - PeerSpot reviewer
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Monitoring has reduced downtime and now enables proactive alerts across cloud workloads
When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"We have found the product to be stable and reliable."
"The product is stable."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."
"We can scale the solution."
"LogicMonitor enables us to consistently really wow the customers by sorting that out."
"Integrating LogicMonitor with ServiceNow has made things much faster, and when integrated, they work exceptionally well and help keep the business running smoothly."
"We have had a fantastic experience so far; it is a fantastic product, it is definitely worth looking at, and it has definitely delivered on our requirements."
"We went from nothing to pretty much full visibility across our internal and external estates of equipment, which has been massive for us in terms of being able to resolve problems faster and provide better customer service to our customers."
"LogicMonitor has positively impacted my organization by reducing network monitoring time and the overall time spent on reviewing the switches and network-related concerns."
"The features and capabilities of LogicMonitor that I liked the most is the assistance, as we have handmade assistance support available 24/7 and if we have any technical glitch or technical issues, the vendor support is available right away, which has made my work much easier."
"Seeing how easy it is to manage devices, how simple it is to add, remove, or modify a device, and the amount of data that's included out-of-the-box whenever you add a device, makes it far superior to any product."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
 

Cons

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"Technical support for the solution is not so good."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."
"The APM part is somewhat lacking; they have made some attempts, but it is very rudimentary and I would not even categorize it as a solution to be honest."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
"LogicMonitor could be improved by making the initial setup a little easier and giving users more control over alerts."
"I think LogicMonitor can be improved by having alert prioritization. Sometimes important alerts get delayed while unimportant alerts come through, so prioritization would help address this issue."
"Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views."
"LogicMonitor can be improved when we go to the settings page. In the new version, the navigation is easier but the buttons are very close to each other and sometimes when I'm clicking on something else, I'm clicking on the next button."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"LogicMonitor tends to continuously ping the servers and the environment, which can create a lot of false alerts."
 

Pricing and Cost Advice

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"The price is very expensive."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
"The solution’s pricing is reasonable."
"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."
"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."
"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."
"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
"They are expensive for the cloud."
"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."
"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."
"In terms of pricing, I would rate LogicMonitor four out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Comms Service Provider
10%
Manufacturing Company
9%
Construction Company
9%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise13
Large Enterprise34
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What is your experience regarding pricing and costs for LogicMonitor?
We directly connect to LogicMonitor, purchasing it through our third-party vendor. Regarding pricing, setup cost, and licensing, it is more about management decisions, but I find the pricing for co...
What needs improvement with LogicMonitor?
In my experience, I think LogicMonitor could be improved. I believe that at LogicMonitor events, there should be more tech time. It seems all focused on certification or what is new and the latest ...
 

Comparisons

 

Overview

 

Sample Customers

Marina Bay, CITIC Pacific Mining
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Huawei eSight vs. LogicMonitor and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.