Huawei eSight vs LogicMonitor comparison

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Huawei eSight

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Executive SummaryUpdated on Oct 9, 2024

LogicMonitor and Huawei eSight compete in the network monitoring software category. LogicMonitor holds an advantage due to its superior flexibility, customer service, and deployment options.

Features: LogicMonitor features highly customizable dashboards, robust modules for monitoring diverse devices, and offers third-party integrations like the Google Maps widget. Huawei eSight is comprehensive with a focus on Huawei products, providing strong resource monitoring and reporting within Huawei environments.

Room for Improvement: LogicMonitor could enhance topology mapping, automation for alerts, and UI modernization. Huawei eSight would benefit from improved integration with non-Huawei products, enhanced automation, and a more user-friendly network topology design.

Ease of Deployment and Customer Service: LogicMonitor supports deployment across Public Cloud, On-premises, and Hybrid Cloud environments, praised for responsive customer service. Huawei eSight is typically deployed On-premises with limited flexibility and less responsive support compared to LogicMonitor.

Pricing and ROI: LogicMonitor is premium-priced, offering significant ROI through scalability and reduced false alerts. Huawei eSight has competitive pricing within the Huawei ecosystem but can be expensive when used for broader network support. LogicMonitor's flexible solutions justify its cost in wider environments.

To learn more, read our detailed Huawei eSight vs. LogicMonitor Report (Updated: June 2026).

Huawei eSight vs. LogicMonitor

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

35th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (11th)

LogicMonitor

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Network Monitoring Software (6th), Container Monitoring (4th), Cloud Monitoring Software (6th), AIOps (6th)

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. The mindshare of LogicMonitor is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	2.8%
Huawei eSight	0.8%
Other	96.4%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"The most important features are alarm management and the visualization of the health of our network devices."

"Since we have a central monitoring system, we can proactively monitor those devices, easily capture any abnormalities before major downtime, and quickly address the issues before they become a bigger problem in the future."

"We have found the product to be stable and reliable."

"We use this solution to monitor our sales."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"We can scale the solution."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

More Huawei eSight pros

"LogicMonitor is very reliable compared to many other monitoring tools I have used, as each individual BGP session, IPsec tunnel, and interface is captured accurately and the logs are highly reliable."

"LogicMonitor is a very easy and agentless monitoring platform offering over 3,000 automated integrations."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"LogicMonitor has more features compared to CloudWatch in terms of real-time alerting, log ingestion, alerting, visualization dashboards, and complaint support."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"It is a really solid tool for the on-premises, physical and virtual infrastructure; I have had nothing but good things to say about it, and it has been a pleasure using it for those use cases."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

More LogicMonitor pros

Cons

"Technical support for the solution is not so good."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

More Huawei eSight cons

"Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views."

"There is substantial room for improvement with LogicMonitor."

"It needs better access for customizing and adding monitoring from the repository."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"Reporting limitations exist with the product. When trying to create a dashboard that is useful for day-to-day monitoring, the native reporting is not that intuitive."

"LogicMonitor has a few areas that need improvement, such as more simplified customization for advanced monitoring, better pricing flexibility for smaller organizations, improved reporting templates, and an easier onboarding process for beginners."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

More LogicMonitor cons

Pricing and Cost Advice

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The price is very expensive."

"The solution’s pricing is reasonable."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The solution is not expensive."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"They are expensive for the cloud."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"The tool's pricing falls into the middle range."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Construction Company

Comms Service Provider

Manufacturing Company

12%

Financial Services Firm

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	12
Large Enterprise	27

Questions from the Community

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What advice do you have for others considering Huawei eSight?

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What is your experience regarding pricing and costs for LogicMonitor?

I do not manage the pricing, setup cost, and licensing for LogicMonitor.

What needs improvement with LogicMonitor?

LogicMonitor tends to continuously ping the servers and the environment, which can create a lot of false alerts. Another thing is that it is not very good for application monitoring.LogicMonitor ca...

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Product Reports

Network Management Applications

Download Huawei eSight product report

Download LogicMonitor product report

Overview

Huawei eSight provides efficient network and infrastructure management, known for supporting all Huawei devices. With features like alarm management and device health visualization, it remains a stable, scalable tool for Huawei partners seeking effective monitoring and control.

Huawei eSight offers detailed monitoring, supporting Huawei devices seamlessly, praised for its simplicity and integration with Windows servers. Users appreciate its Network Traffic Analyzer and dashboard, which includes storage and resource monitoring. It is cost-effective and scales well for Huawei users. However, interface and menu design updates are needed, alongside better automation and third-party device integration like Cisco switches. Improvements in wireless reporting and licensing options would enhance usability. Excessive alerts and flexibility issues should be addressed, as should support and deployment processes.

What key features does Huawei eSight provide?

Alarm Management: Provides timely notifications for potential issues.
Device Health Visualization: Offers clear insights into device status and performance.
Real-Time Location Monitor: Tracks device locations efficiently.
Network Traffic Analyzer: Analyzes traffic for better decision making.
Resource Monitoring: Monitors resources ensuring optimal usage.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides value suitable for Huawei devices.
Stability: Ensures reliable performance.
Scalability: Adapts to growing network demands.
Efficiency: Simplifies management tasks.

Huawei eSight is widely adopted in industries for managing network infrastructure. Organizations use it to monitor switches, routers, and access points, often in data centers or enterprise networks. It aids in device configuration, management, and support, tailored to networks built on Huawei's product ecosystem.

Huawei

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

Marina Bay, CITIC Pacific Mining

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Huawei eSight vs. LogicMonitor