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IBM BPM vs IBM WebSphere Message Broker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Business Process Management (BPM) (6th), Process Automation (5th)
IBM WebSphere Message Broker
Ranking in Application Infrastructure
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Enterprise Service Bus (ESB) (8th)
 

Mindshare comparison

As of July 2025, in the Application Infrastructure category, the mindshare of IBM BPM is 3.5%, up from 3.0% compared to the previous year. The mindshare of IBM WebSphere Message Broker is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
BrajendraKumar - PeerSpot reviewer
Offers large-sized business information processing with a time-saving setup and impressive stability
I primarily use two previews of the product for Dev and two for QA as part of the production process. Whatever tools our company is using, the cost of a license in IBM WebSphere Message Broker is about 80% of all these software or tools. The message routing capabilities satisfy workflow efficiency. The product supports message formats of XML, JSON, and SSID, which are around 24 KB to 50 KB in size. The solution supports communication protocols like STTP and TCP. Features like DataGraph need to be introduced in IBM WebSphere Message Broker. Some of the clients of our organization are using an outdated version of IBM WebSphere Message Broker for which the vendor doesn't provide direct support anymore. For the aforementioned version, our company professionals can solve the queries on their own without seeking support from IBM. During the installation of a prior version of IBM WebSphere Message Broker, sometimes I have to configure the failovers through the cluster, where issues arise, and I often seek help from the support team. The solution is being used by some medicine companies in our organization that receive sales orders from the EDR or JDE. I would not recommend the product to others as its becoming obsolete and they can rather choose a middleware solution from Amazon or Azure. But I would overall rate the product a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place."
"We like that it does not require a lot of hours to train our people."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"The case management and its integration with process design are good features."
"It is a stale solution."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"It is a very powerful solution."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"IBM WebSphere Message Broker is one of the best middleware solutions"
"Straightforward development and deployment."
"Performance-wise, this solution is really good."
"It's reliable for our day-to-day operations, ensuring fast and secure data integration across different systems."
"It has many interfaces and you can connect to any backend source that has another format, and convert it to the desired format."
"The most valuable feature of IBM WebSphere Message Broker is the ability to facilitate communication with legacy systems, offering a multitude of great capabilities. For example, if there is a mainframe system in place with a web service serving as the front end. In that case, the solution enables efficient protocol transformations to convert all request payloads into a format that the legacy systems can accept, rendering the integration and transformation processes seamless and highly effective."
"Integration and mapping are easy, which is a major advantage."
"It is a scalable solution...The setup is easy."
 

Cons

"The product is extremely complex to use and administrate."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"The price and the overall installation process could be improved."
"Importing and exporting between multiple environments is more difficult with other tools."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"The installation configuration is quite difficult."
"It is currently a weighty product."
"The user interface is designed mainly for experts, much in the way a BPM or another integration tool is."
"Today I probably wouldn't go for Message Broker because of the cost structure, support, and the whole ecosystem around IBM."
"The images and size of the containers are too big and I think that they should be more lightweight."
"I know that Message Broker was a very tightly copied product with another IBM product, that is, IBM MQ. I would like to have a little bit more decoupling from the IBM MQ because it should not be a prerequisite for IBM WebSphere Message Broker usage."
"As our business requirements evolve, we require more dynamic capabilities to adapt and scale our services accordingly."
"The product's features are not being upgraded or enhanced by the vendor"
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"It gives us a good return on investment."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"Starting out with Express can also help reduce the cost for adopting the product."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"The pricing is very high."
"I feel with IBM, when you want certain functions or features, you have to continuously purchase add-ons. There are always additional fees."
"The solution is expensive."
"This product is more expensive than competing products."
"IBM products are generally more stable and have more features, but also come at a greater cost."
"IBM software can be costly, but having a contract has helped manage and potentially lower costs over time."
"The licensing cost of IBM WebSphere Message Broker needs to be reduced"
"The solution is expensive."
"The price is very high and it's the main reason that we are searching for alternatives."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
Financial Services Firm
29%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What is your experience regarding pricing and costs for IBM WebSphere Message Broker?
IBM software can be costly, but having a contract has helped manage and potentially lower costs over time.
What needs improvement with IBM WebSphere Message Broker?
There could be greater flexibility and agility in service creation for the product. As our business requirements evolve, we require more dynamic capabilities to adapt and scale our services accordi...
What is your primary use case for IBM WebSphere Message Broker?
We use the product for exposing services at the application level, integrating with various architectures like WebSphere, and handling static service creation.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
WebSphere Message Broker
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
WestJet, Blue Cross and Blue Shield of North Carolina, Sharp Corporation, Michelin Tire
Find out what your peers are saying about IBM BPM vs. IBM WebSphere Message Broker and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.